Service was prompt and efficient. Bryan did a great job explaining to us what was wrong and what…read moreneeded to be fixed. We will most definitely use Waterworks again!

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

Thank you Robert. Quick diagnosis, and prompt resolution. I appreciate that you have had a 14 hour…read moreday so far and worked through dinner time. Good job. MLKing

Came out and gave me a quote for over $900 to replace an outdoor spigot (with an indoor shut off…read morevalve on it). How is it that Pinckney Plumbing did that same job for only $300? Job took less that an hour by far and yet Hailey wanted $900?? Ridiculous! Will not be calling them for anything again.

Have hired them 2 times and had great timely service. One time was in a holiday even. They got the…read morejob done and have not had issues since!

I called and scheduled service for a weekend day. That day I called again at 4pm to check if they…read morewill still come and they told me that I don't have an appointment with them and that it must have been my mistake. I double checked my phone logs to ensure that I called the right company. There was no interest to support such as scheduling for the next day, but the person kept telling me that it must be my mistake and cannot be his.

I requested to have my hot water heater drained and have my furnace serviced…read more My technician came out and was closer on the end time of my window. He called me and stated he was on the way but didn't show for almost another 45 minutes. No biggie. He got in and started. He told me if I wanted to be come a member to have my units serviced, I could join and I did. I paid after my service. He told me about the hot water heater and gave me a suggestion. He was very clear in his communication. He didn't try to upsell me on anything. He gave me options and I listened to him. All in all, I had a great experience with Dion's.

We had a few projects with Dion's to fix our plumbing issues, and overall we are happy with their…read morework. We had to divide the jobs into two visits, and Jake did the first part of the job. He was easy to talk to, able to explain things well. We were happy to have him. We scheduled another visit after several weeks to finish up the job left (we had to put floors before setting the toilet flange and putting a toilet), but unfortunately, the appointment was abandoned for whatever reason. I had to take an Uber for that day to get to our unit to make sure everything was going well, and nobody showed up at all. I called the office, but they had no one who could come over. Although they did schedule another appointment the next day, I wasted money on that ride. Andrew came over for the second appointment, and he was easy to talk to as well. I would give a five-star review if they did not mess up with the second appointment, but overall, the experience was good, and it was definitely much more pleasant than my previous experiences with a few plumbers. I would go back to them again.

Had them install a water softener as well as a water filter system in 2008. Both systems have been…read moreworking great since then. The couple of times I've had an issue (usually because of my own stupid mistakes) they have been very responsive and helpful. I've called and stopped in at the store several times. They are always very courteous and helpful.

I truly feel scammed. I'm a fairly young bus professional but yet I feel I got completely played…read more they initially came out and quoted me 5k for a water heater and utility sink install. They completed water heater install (one week after consultation) but couldn't finish sink that day. Said they'd come back next day. I paid the 5k and sat on my back porch with the guy who told me this would include tomorrow's work. next day no one came. company tried pushing us the following week. when I pushed back and said I already paid for services, they sent another tech the following day. Guy said he knew what he was doing, I didn't sit and watch. When he was done he called me in and there was a pump installed. I was surprised, didn't know they were doing that. the he asked me for another 2K. I called the company and said you cannot surprise people with bills after work has been done I DID NOT APPROVE THIS, I WAS NOT MADE AWARE OF THIS, NO ONE COMMUNICATED THIS TO ME. They said if I want a refund they have to remove the pump. BASICALLY FORCING YOU INTO PAYINV MORE

Extremely professional, knowledgeable and friendly. You will pay for what you get but you will only…read morepay once. I actually had another plumber come in behind them and compliment the work they did. I'm a new homeowner and I feel secure in knowing they will take care of me. Customer for life.

Came in and took of buisness.Kitchen faucet was leaking came in replaced the nipples and repaired…read moreleak under sink also.

Tony did exactly what he said he was going to do, exactly when he said he was going to do it. Good…read morework and very fair prices.

Agree with previous review, Tony was great! Pricing was very fair.read more

Myron took thousands of dollars of my money and ran. After 4 months, I'm still trying to get him to…read morecomplete the plumbing job or reimburse me. He did a couple of jobs really well for me and then when I gave an advance for the third job he kept asking for more and more and money and never came to do the work saying someone stole his car even though he keeps promising to come. I think he's having some problems these days.

I Booked dryer service for a broken knob through Yelp. 3rd Gen Plumbing & Appliance arrived and…read moremessaged me that they fixed the knob, but also needed to return in a few days with an upgraded part that they would install. They proceeded to send an invoice for the repair and I paid. Turns out they never fixed the dryer and they played games by scheduling a return visit 3 times but never showed up all 3 times. It's been almost 3 weeks since the original appointment and my payment. I don't recommend this company.