I've done several tours with Golden tours and it has been great. They answer your questions, read…read morethe brochure carefully, some areas are "driven thru" not where you would walk. I've given suggestions but the Victoria Street Station is in what looks like a bus depot. Confusing to some so do a "run thru" before the day of your tour to make sure you are in the tight place. Its near the tube but depends which side you get off on.

We booked despite the bad reviews because it was the only way to get Harry Potter tickets during…read moreour quickly planned trip. We read the reviews and understood we were going to need some patience. The problem with many reviews were the meeting instructions (via TripAdvisor) so we went to the Baker Street location a day early to scout it out. We could not find signage for Golden Tours. We did see a Harry Potter bus dropping off a group and assumed (wrongly) that the spot was also the meeting spot. Actually they do have a location (store front) near the Baker street stop. It is not on Baler Street. If you come out of the tube and turn away from the wax museum, you will find their store from down the next block. That is the meeting spot point for tours! Very important thing to know and find -- because you have to meet there to get your tickets beforehand. We missed our bus time despite arriving 45 minutes early. The staff was less than kind about this part of the trip and made no apologies for the lack of directions. They gave us headphones but there was no movie on our bus. We had set our expectations low for our son, due to the reviews so we didn't mind -- but there were some disappointed families near us. The bus was clean enough but no WiFi and the phone charges didn't work on most seats. The driver for this portion of our trip was great and very helpful given that he had to help us find someone on site to get our Entry tickets. Despite the set backs, we finally had tickets in hand and enjoyed the studio tour from here on out on our own. The trip back was easy enough but this bus driver was less friendly and at one point was screaming at another driver along a busy street in London. We actually found it comical and thought it added to the busy city feel, but I could see how many guests would find this very unsettling. All in all, it is OK if this is the way you can get entry tickets to something on your must see list, but if you have options - I'd try another company.

Swarm was opened in 2012 and is the UK's first winged coaster. The train runs on a central rail…read morewith prongs sticking out of both sides. The seats are attached to these prongs, allowing the riders' feet to dangle free. Sadly, the seats don't rotate on the prong in the style of X2 at Magic Mountain Swarm is located in a new area of the park close to Stealth but you can't access it directly from Stealth - you have to go on the other side of Tidal Wave to reach it. They have created a lovely new area with disaster theming - there is a blown up helicopter and fire engine but beware that the fire engine's water cannon still has enough life in it to soak unwary guests passing by! Basically, these vehicles have been damaged by an attack by aliens - the ride is built to resemble alien spacecraft. You get a good view of the ride from the queue line but also from all over the park The queue line is mazy as usual and be aware that a portion of it does go round the back of the ride where you can't see it. So, it may be longer than you realise - I found the queue line time estimate at the ride entrance to be accurate the 2 times I went on the ride. When you get to the front of the queue, you have a larger area where riders with bags etc can hand them in to be looked after. Riders who want front row seats get a special pass to take with them. Then, it's onto the main ride queue area which is hidden away. A nice touch is that the despatch booth is an upside down police criticial incident control truck. You are directed onto both sides of the loading gates by a park attendant The ride is 4 abreast with 2 seats on each side, which helps the ride capacity. Like most of the big rides at Thorpe Park, the restraints are over the shoulder with a belt clipping it onto the seat. On leaving the station, you're immediately onto the lift hill, which flips you 180 degrees at the top into the first drop. My favourite element of the ride is the second drop - if you sit at the back on the right, there's a great pop of air time as the whole train seems to pivot around that seat. It's definitely better to sit on the right as you also catch some water spray at the bottom of one of the drops, which was missing when I rode of the left hand side of the train. The ride is very smooth with 5 inversions It's a good addition to the park and it's nice to see Merlin continue to invest in new rides at this park - with a launch coaster and the only winged coaster in the UK, Thorpe Park in starting to rival Alton Tower's lineup of coasters though it can't ever hope to match Alton Towers on beauty and space Stealth is still my favourite but Swarm may be vying for my 2nd spot with Saw

10 minute queue time today so this is the big new ride at Thorpe Park for 2012. Looked forward to…read morethe chance of jumping on this from the day it was announced. Not convinced this lived up to the hype style over substance. The scene is stylishly set and the first drop is impressive all a bit smooth and slick after that there are better rides to catch here saw, stealth and colossus all hit the spot. Worth experiencing but not if the queue is longer than half an hour

Very very cool! You can easily spend half a day here! We took a Golden Tours bus from Baker street…read morein central London (8:10am departure), got in around 9:30am before the big crowds and left around 2pm, made it back to London around 3pm. Food wise, we had the Hogwarts English breakfast in the food hall area which was nice (our entry ticket for the beginning of the tour was 10am). The bread was stamped with the Hogwarts logo. There is a separate dining experience where you have reserved tickets and can eat in a more decorated area with hanging candles (we didn't do this but it looked very cool). It was awesome seeing all the real props from the movies! I wish I could upload more photos. The model of the castle at the end also was stunning! Loved walking through the Great Hall, Gringotts, Diagon alley, and the moving burrow scene!

This place was so hard to get tickets to a month prior. We had to book a tour to get in, which was…read morefine because we needed transportation to get there anyways. We arrived at our alotted time and took some photos out front. The entry is hype and the first part is as a group as you enter the scene from the movies. From there, it is self guided the rest of the way. There are so many photo opps and movie memorabilia. They did a good job of making it interactive with live demos and shows. There is a cafe halfway through which is a good way to know your pace. We were there for 4 hours and could have spent more time, having not even come close to reading everything. This place is both for the true fan and the casual one alike!

It's sad to see that so many other people had horrid experiences with Viator tours and customer…read moreservice. I can't quite speak to customer service since we had a pretty positive experience and didn't need to contact anyone. My two friends and I easily booked the half-day, morning tour to Stonehenge online and were able to Uber to the departure address (16 Hobart Pl, Belgravia) from our AirBnB in Victoria. The departure address information and time are all on the ticket which you can print out and have handy for when you check-in and board the bus. The tour guide was lovely and had a great sense of humor and a lot of knowledge about Stonehenge. She talked for a bit on the ride there and explained everything we needed to know, but then gave everyone an opportunity to rest/nap which I definitely appreciated since I was still recovering from the time difference. Once there, she handed out tickets to the shuttle bus and audio guides. I don't believe they offered headphones, but the guide does have an audio jack if I remember correctly. I would highly recommend heading on the shuttle over to Stonehenge first to give you enough time to view the stones, take pictures and avoid the crowds that seem to flood in closer to noon. There's an option to walk to the stones and back, but consider the shuttle if you want to have enough time to see the stones and the visitor's center. I took one star off because the ticket did not mention that we would be arriving at a different location than the one we departed from. I made the assumption that we'd be returning to the Belgravia location, but the tour guide informed us that we'd be getting back to Hammersmith Station which is much further from Central London. This really worried me since we booked a tour of the Warner Brothers studios that departed Victoria at an early time dependent upon being able to return fairly quickly from Belgravia. It took much longer from Hammersmith, but we made it in the nick of time. Aside from that, though, we had a great time through Viator.

false advertising. Booked an all day tour, got a half day tour. Zero customer service. I will…read moreNever book with them again.

We always like to spend a day driving around a major city to see the different sites and…read moreattractions. We purchased a 24 hr pass at our hotel. This company offers a few different routes with stops along the way so you can get on and off. Buses run about every 20 minutes depending on traffic but only run till about 630pm. They also include walking tours and a boat cruise with your paid ticket. You can either sit inside downstairs or outside upstairs. Upstairs is usually full. They provide a set of earplugs so you can hear the narrative as you go along. A good way to see a big city..weather permitting.

Bought tickets online for me and my wife. First pickup,…read moregreen line at Kings cross. Waited almost an hour. Then when the driver did arrive he stopped briefly well before the spot and immediately took off. A group of us all had to run after him. In fact the sales guy told us to run. Wtf?!? When I complained to the driver, he yelled at me like it's my fault. 2nd stop, we waited again almost an hour for the red line. When I complained to him he also yelled at me. Horrible drivers. Horrible experience. By the way, we saw multiple buses coma and go from the other companies as we waited. Don't use Big Bus!!!! Ted, the 3rd driver was nice. Ted, I'd suggest switch companies.

We are visiting from America and heard about hobble down from a travel site. I have to say, I was…read moreincredibly impressed. This attraction definitely exceeded my expectations in every way. Even with Covid going on, they have managed to create an incredible experience. The photos on their website definitely do not do this place justice. In fact, their marketing could probably use some elbow grease because this place is amazing and you would have no way of knowing it unless you go! We have been in the UK for months now, and this was definitely a highlight of the trip. I brought my five-year-old son, expecting a little more than a petting zoo and themed playground. This is really so much more. I know I have great photos of lemurs stepping on my shoes, albino wallabies, exotic birds, and impressively huge bunnies. My son was also able to see meerkats and prairie dogs up close and personal which he loved. The playgrounds, or nothing short of amazing. My son loved the tiny playground in the cafe area. Imagine his surprise, when we turned a corner and saw the massive water pillow, swing rides, flying castle, high ropes.... AND A huge sand & water play area. He didn't want to leave!!! So, amazingness aside, here are my tips: - for now, don't forget your mask. They do have the café and shop that require them. - Grubby clothes for sand/water play. Are usually dust my son with a tad but of baby powder because sand won't stick to it. You may want to bring a wet bag and change of clothes. (Yo, Hobbledown managers- I would have spent a fortune on clothes Who is covered in wet sand, if you had some in your shop!) - Feel free to bring sand play toys. There are a few here but they are limited and chained to specific areas. Next time we go, we will be bringing our own Sandcastle, shovels and dam-building toys. (Again, can't believe they don't sell these in their shop!) - there's hand sanitizer & hand washing stations everywhere. No need to bring that giant bottle of hand sanitizer with you. As I said, we had an amazing time here. The staff were all friendly with the kids and the experience was an A+ in my opinion. My son has not stopped asking when we can go back.

was really excited to see the capybaras but they were actually disgusting creatures that roll…read morearound in the mud. the experience was dirty so be prepared to get your shoes and clothes muddy and gross. one of the capybaras rolled around in the mud and started shaking near me. super unsanitary and ruined my perception of capybaras, i didn't know they were such dirty animals. they do not look like the cute tiktoks. our tour guide was very good though and knew a lot about capybaras. she was nice