Very prompt and professional ! Great pick up and drop off service at Progressive Field for a…read moreTribe game. Great vehicles too !

My first time using this service. I normally use Uber, but needing a ride to the airport at 5am I…read morewas nervous, because Uber can cancel or not even show up. The driver was courteous and right on time. I would have used them for return trip home but for some reason there was problems with the scheduling app and it was difficult booking the ride so I didn't use when I returned. Would use them again if early am flight.

This company is still offering service during COVID and they're taking extra precautions to keep…read morecustomers safe. The driver offered my disinfectant wipes and everything. It's the small things like this that makes a world of difference. I've used them once before prior to COVID-19 and their cars are always clean and sanitized very well but now even more so. Prices are fair, and the drivers are always really nice. Will definitely be using these guys when in the Cleveland area again! Thank you, Need A Ride!

Prompt service. Driver called 30min prior to arrival. Arrived on time. Clean vehicle. Couteous…read moredriver. Only shady aspect is that the vehicle was unmarked; but arrived at the airport with no problem, so how can I complain.

Professional, very accommodating, right on time, immaculate vehicle, excellent communication…read more We also got a bonus tour of downtown Cleveland & 'The Flats'. Highly recommend Mark.

I reached out to Mark to get a quote and his response was so unprofessional and pathetic. Our…read moreflight is at 5 am and I asked for a quote to be picked up at 2am from Vermilion. His response was 150-175 dollars! I said yea, no way thats over double what others charge and his response " guess you can tell how much I want to be up at 2am " That's how you do business? What a joke

Great service! Lori was my driver. She arrived early and…read morewas very friendly. I felt safe during our whole trip and would definitely use her service again. It's a plus to support our small local business.

100% reliable and just all around nice people. Never have to worry about being late…read more .......................

My American never showed up. They said I never called for a cab. I used Lyft the next time I needed…read morea ride.

He hung up on me when I was asking questions and he kept saying airport only but it does say taxis…read moretaxis go everywhere not just to the airport he did not have to hang up on me that is very rude and disrespectful if you don't want to work with the customers or the public then find another job

He was on time to pick us up to go to airport and picked us up without waiting when we returned. It…read morewas great to know this service is very reliable. The car was clean and comfortable also. Very convenient. He put our bags in the trunk for us and took them out at airport. Same when we returned. Our plane was delayed several hours, but he was there for us when we arrived. Great experience! I would use Panorama Cab Service again.

Great service! Great and very friendly reliable drivers. Always on time! They are the best. I only…read morego thru them to get cab service. I feel safe with them. They are very reliable and always on time and very friendly.

Our friends recommended Cleveland Taxi Limo to us as they had used them for airport transportation…read moreto/from Cleveland Hopkins. We also used them for airport transportation and I was glad to hear that they also serve Summit County and Akron Canton Airport (CAK). I had a few questions and the owner responded to my emails directly. Our driver sent us a text message when she was on her way and arrived 20 minutes early. We had a clean Lincoln MKT and water bottles were provided. Upon our return to CLE, we received a text from our driver and we're told which door to use. Quick and easy! We were returning from a long trip in Europe and so it was great to have a ride waiting for us. Thanks Renee for the friendly service to and from the airport! We will be using Cleveland Taxi Limo for all of our future transportation needs in the Cleveland area.

Brides, if you're looking for a wedding party bus/ limo look elsewhere. We hired Cleveland Taxi…read moreLimo for our wedding day in July, and the bus air conditioning was broken for the entire time, blowing hot air on everyone. After spending over a thousand dollars for wedding party hair and makeup, it did not even last until the pre-ceremony pictures because of how hot and sweaty everyone on the bus was. It was so uncomfortable, and was a horrible experience. To try to fix the air, the bus driver tried to call the company, who did not help at all, and we were instructed to call back after the wedding to request a refund. After the wedding, we did call and were not granted a refund after lots of back and forth with the company. If you value your wedding day look (hair, makeup, etc) DO NOT book Cleveland Taxi Limo. If something goes wrong, they will do nothing to fix it.

Perfect! Not only did Vince arrive on time, but he sent us text messages, reminding us of the pick…read moreup time, letting us know when he was on the way, and also advising us when he encountered a detour and would be just a couple of minutes late. The car was extremely comfortable, clean and cool. Vince was friendly and helpful and a delight to talk to. We think the price was very fair and we arrived with time to spare at the airport. I would highly recommend this service. It was perfect.

Excellent service. Very dependable! Safe transport. Glad we found them. Will definitely be our…read morefirst choice for airport transportation.

My first time having any type of rideshare. Theresa was on time (early). Helpful, kind, patient (as…read moreI have mobility issues) and a careful driver. It was a pleasant ride. Will definitely use her service in the future.

This was one of the most terrible situations I have ever engaged in…read more. All I was trying to do was get my 88 yr. old Mother from the airport to her home in Willoughby. The lack of professionalism was totally flabbergasting and mortifying! I only asked for a ballpark quote/price... to see if I could make an intelligent decision. I was never given one! I provide about every piece of information imaginable... When, Where, time, address, Fl. info., name and it wasn't enough for Theresa to at least get me a ballpark price! I have many people in line here in Arizona, wanting to treat me like a POS.... I am NOT taking it from someone out of state, 2,000 miles away! Good luck to anyone wanting to use this service. Thank you, R PS...... I just read the recent reviews; two of them one from David and one from Diane... why couldn't I just get a ballpark price!???? Seems like the other people were treated very nice! THATS ALL I wanted... Good night