If I could give zero stars to this establishment, I would. It is a Saturday afternoon and I just left Zips Car Wash to wash my SUV. It was moderately dirty. It did have a lot of bird poop on the front of the vehicle. However, the rest of the vehicle had normal dust and dirt. The car lives in a garage and is never parked on the street. Upon going through the car wash, I pulled over to where the free vacuums are, and noticed that my car was still extremely filthy on the back and sides. There were no running water streaks, pulling dirt from the roof, that would have made sense. There was just still dirt on the back of the car. After I spent about 20 minutes scrubbing the bird poop off the front of my car (which I understand a car wash cannot remove stuck on bird poop, so I was fine cleaning that off myself.) After going through about 10 baby wipes to try to rectify the situation and clean off the dirt that was not removed on my car from the car wash on the back and sides (not the bird poo). I went around to the car wash entry again and I said to the attendant: "hey my car didn't get clean going through here at all. I was previously told that this establishment (about six months ago another attendant told me this) that I could go through again if my car was unsatisfactorily clean from the first time" This is where it gets interesting. The attendant was reasonably kind and said I don't know if I can do that for you, and I asked could I please have you call your manager? He said yes he called the manager and put him on speaker - this manager's name is Joyner or jointer I'm not sure - The manager proceeded to ask me who told me that in an accusatory tone, and I replied with a description of the man who told me that, and he had told me he was a manager. Whether or not that person lied, which it appears he did, I -the customer- did not know that. And having a manager start calling you a bitch and accusing you of lying in and a very rude way is completely ridiculous business practice! It was shocking to say the least. It appears you will not get a car wash at zips, you will get a car rinse that maybe cleans a car that has already been washed . Spend your money elsewhere like Ace flying car wash at Bridgewater. I'll be telling everyone I know that this is not a good business to patron. Even Mike's car wash (which has gotten exceedingly poor at the route 4 location) is better than this. Definitely do not recommend. Go elsewhere. read more

I have two monthly passes and they have not been open. The last five times I needed to use them. The place is very dirty and the vacuum vacuums most of them do not work. read more

service was good, good quality car wash i go here all the time never had any issues definitely would suggest this place