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    Zipsteal FulFilment

    5.0 (1 review)
    Closed Closed

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    14 years ago

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    Video Game 911

    Video Game 911

    2.4
    (67 reviews)
    3.9 mi

    TL;DR: Was overpriced, but the repair went as planned and they fixed all issues in a week…read more Thoughts: I definitely paid too much to get this controller fixed considering the price of the exact same product on Amazon runs you about $114.99. I also read of some of the reviews on here and was worried by the amount of people that had bad outcomes getting this exact same product repaired. However, part of me didn't want to just throw the controller away and I also wanted to see if they could fix it properly. The controller was repaired perfectly for a 54% higher price than a new controller would have been and they did it in a short turnaround. I will definitely not get another controller fixed by Video Game 911, but I'm happy to say that they didn't screw this one up. Product: Xbox Elite Controller Series 2 Issue: Right/Left bumper did not work, the tripper stop adjustment tool had sheared off, and many buttons on the controller would stick (not physically, but remain actuated). Price: $24.07 to ship them the controller via UPS, $153.79 quote for the repair so $177.86 total cost. What they fixed in the repair according to the quote: - New back shell, paddle repairs, left bumper button replacement: $109.95 - Replacement faceplate: $16.89 - Trigger adjuster replacement: $26.95 Turnaround: Shipped to VideoGame911 on 06/26/23 and delivered back to me on 07/03/23. 7 days. Results: The controller is completely fixed. All buttons and issues are resolved and the new faceplate/backplate make the controller brand new.

    Repaired my PS3. Used it about 5 hrs. Broke again. Sent it back. They claimed it was damaged in…read moretransit. They said that voided the warranty. How convenient. Paid them again. Now I got 10 hrs use and broke again. Sent them a message and they wont reply. BEWARE! ITS ALL ABOUT THE MONEY! Dont deserve 1 star.

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    He will fix all of the PS3s on the shelf!
    He will fix all of the PS3s on the shelf!
    We repair controllers as well!
    We repair controllers as well!
    We can repair it!

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    We can repair it!

    Zipsteal FulFilment - electronics - Updated June 2026

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