Not threatening people with Calling the Police would make them look more kind and respectful with…read moreCustomers! I'm a Police wife and they "try to scare me " telling me they are gonna call the police just because they active a New phone that we never asked for and active 3 new lines that didn't have out consent to do "with the excuse that they were giving us a good deal " ... For me that's lying to the customer

BEWARE, all associates are liars, they con you into free equipment so they can charge a connection…read morefee. Additionally, when I checked my bill they added a cell phone number to my account that i didn't even have. The BBB should investigate and shut this location down as it is filled with scam artists. I spent hours on with Verizon to fix this mess and they aren't much better.

We went to this location (Morris plains) and my husband lost…read morehis phone, according to there sales people they could not do anything cause they could not pull up our account, we called up the sprint business and they had No problem, they couldn't understand why they couldn't, but a couple weeks ago they were able to help me (I had different associates that were there and they very helpful and had no problem getting our account.) The associates today, were not helpful and kept saying there was nothing they could do.... Funny , we went to the parsippany t mobile and they had No problem getting our account and They were able to get us a phone unlike the Morris plains office. apparently the manager on duty needs to learn from the parsippany manager.

Very impersonal employees work here. They did as little as possible to assist me with ordering my…read morenew phone. They couldn't even look up my account info. Not friendly at all. They even entered my shipping address incorrectly. I wouldn't go back here. Didn't seem they even knew that much about the phones. At one point they're debating on whether to remove the adhesive on the back of my old phone which I used to attach to my car. The lady refused to make the attempt.. and it only took me a second to do it myself. It's like talking to robots

Personal service and a good hang with other audio lovers. They have an in house expert who will do…read moreexcellent maintenance on your turntables and needles. Also have a nice selection of records to go through while you wait

This place is amazing and I'll tell you why: for someone who is a novice, getting into Hi-Fi can…read morefeel incredibly intimidating. But John and Co. make everything feel relaxed and fun. We get Into it to enjoy music right? So John had my girlfriend and I sit with him for over and hour demoing amps and speakers. I ended up buying a Rega Elex MK4 which was a massive upgrade for me and honestly a big investment, but they really did not push me to spend one dollar more than I could afford. While we were there I told him what bookshelf speakers I had and he connected some similarly sized bookshelves with a pair of REL subs and I was just completely enamored with the suddenly gutsy sound. Fast forward a couple of months and I went to buy the REL, which has totally exceeded my expectations. My system is like new and I am enjoying everything in my collection for the first time all over again. John and everyone at Audio Connection: you guys have a customer for life!

Repaired my PS3. Used it about 5 hrs. Broke again. Sent it back. They claimed it was damaged in…read moretransit. They said that voided the warranty. How convenient. Paid them again. Now I got 10 hrs use and broke again. Sent them a message and they wont reply. BEWARE! ITS ALL ABOUT THE MONEY! Dont deserve 1 star.

Should have believed the reviews worst customer service!!!!…read more Was Told: We did not receive an AC adapter with your order. We think your charger might be the issue as the device has a new battery and we had no issue charging your device using our chargers. We can sell you a replacement or you can purchase one on your own. Since you did not provide your charger, we could not test it. Perhaps we could have provided a working charger with your order had you provided the AC adapter for us to test. "You sell replacement chargers but did not test before sending or didn't message about this being an issue. " Was hoping to have more business but will look else were. Nintendo DSi XL Repair - Free Diagnostics DOES THIS NOT MEAN YOU WILL TEST EVERYTHING Order: Nintendo DSi XL Repair - Free Diagnostics DSI XL- Damaged Motherboard Connector Replacements Repair Full Disassembly $104.95 DSi XL Replacement Battery Cover (Black) $9.95 Stylus $2.50 Additional Shipping Charge $6.92 Subtotal $124.32

another positive experience here. technician was able to work on my ipad immediately.read more

They are exactly what they hold themselves out to be and did not disappoint. Nice guys and really…read morequick service. Fixed a cracked screen for me in just a few minutes and I was on my way. They helped multiple people while I was in there and seemed to know exactly what they are doing. Highly recommend!

Brian did a good job installing some security cameras around my house. The work included running…read morewires internally and externally. He was nice, knowledgable, and had good ideas. He worked steadily and counted the time fairly. The end results were all professional and well done. He was flexible and collaborative, easy to work with. I would hire Brian again for similar work.

I hired Brian to install a number of security cameras and to wall mount a TV, and had a great…read moreexperience throughout both jobs. He was responsive and professional, and was upfront and fair with his pricing. The installation of the cameras ran into some hiccups, but he took the time to come back and iterate until we were satisfied with the solution. I wouldn't hesitate to reach out to him again in the future if I had more AV needs.

I have been using JS for over 10 years - from a complicated $15k Home Theatre / Automation project…read moreto simpler tasks such as Wall Mounting and in - wall speaker installs. Service and equipment recommendations are top notch - they are clean, reliable and provide rapid response to my A/V issues.

JS integrated and installed a new 60" flat screen TV with SONOS sound bar and an audio (vs infrared…read morelight) remote control system that seamlessly lets me select and move from multiple input sources (cable TV, steaming devices (AppleTV) and Blue-ray player with one controller. The remote control device works from any angle within @ 20 feet of the receptors, even with no direct line of sight which is a huge convenience. The installation team was professional, courteous left the work area neat and clean.The follow up customer service by the JS team is outstanding. Support is readily accessible via phone or website and the team demonstrates an excellent sense of urgency for customer service. I am very pleased with the performance of the system JS developed and their customer support is second to none....very happy I made the decision to work with JS.