The Support team is rude. I have messaged the Support team about a bug on their website where when we try to change Bank information; it opens a modal asking about "Coverage policy," which is misleading since we want to change bank information in the first place. They answered me it was correct, and since it is tricky, I asked them to add this information to their FAQ so that users KNOW they need to answer the questions before being prompted with the bank information they desire updated. They said they wouldn't change the system, and that's how it works, which means they don't read/interpret the message you send. read more