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    Zitella Development

    3.6 (8 reviews)
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    The Pavilion

    The Pavilion

    (84 reviews)

    O'Hare

    DISGUSTING POORLY MAINTAINED COMPLEX. Our unit is infested with cockroaches, our AC does not work…read moreproperly, causing our unit to be sweltering during the summer, poor ventilation in the kitchen, cheap vinyl flooring that is peeling uup, sewage backlog TWICE now in our kitchen, and mold growing above on our ceiling in the bathroom. Windows are poorly sealed, causing our unit to freeze in the winter. We have requested numerous times for our unit to be serviced, with absolutely no follow up from maintenence or management. We had our own HVAC guy come out last year, and he logged every issue with the hvac system in our unit, including a LIVE HANGING WIRE that could've sparked and cause a fire. This place is an absolute joke of a residential living area. Management is atrocious and do not care about their units or residents at all. Under no circumstances consider this place as a place to rent.

    Review of The Pavilion: An Honest Assessment…read more I signed my lease at The Pavilion on August 25, 2024, expecting a modern and well-maintained living experience based on their website. As a Vice President of Transformation, I understand the importance of providing a great customer experience, and sadly, my first 30 days here have been far from ideal. I hope that Brookfield considers hiring someone in my field to address some of these fixable issues. Positives: - The leasing agent, office staff, security team, and maintenance personnel have all been fantastic. It's unfortunate that they have to manage a property that isn't maintained well. The Not-So-Good: 1. Roaches Upon returning after being out of town for three days, I found small roaches coming out of the sink. Even after cleaning and taking measures to keep them at bay, the issue persists. A fellow resident nonchalantly mentioned the presence of roaches, which is unacceptable for any living space. 2. Smell The leasing office smells fine, but the hallways are unbearable. There's either a lack of proper carpet cleaning or the carpets are old and need replacing. Either way, the smell makes the property feel unclean. 3. Outdated and Poorly Maintained Interiors - Cabinets are covered with laminate or sticky material, which feels like a cheap, temporary fix. - Vents were painted and installed too soon, causing paint chips to blow onto the floor. - The apartment smelled strongly of smoke from the previous tenant, and despite my efforts, the stench still lingers. - Appliances are old and the caulking around the countertops is visibly unattractive. - The tub is poorly installed, and you can hear squeaking when standing in it. It feels hollow and unsafe. 4. Maintenance Issues - I submitted a request to unclog my sink via the online app, and after four days with no response, I took matters into my own hands by purchasing a drain cleaner. 5. Security Concerns After numerous Amazon packages were delivered without issue, one was stolen this past weekend. 6. Lack of Lighting The apartment has no lighting in the living room or bedroom, aside from the closet light. 7. Community Environment There are unsupervised children riding bikes in the parking lot, which feels unsafe. Suggested Improvements: 1. Replace the filthy carpets in the hallways to eliminate the smell. 2. Renovate the apartments rather than using quick fixes like laminate on cabinets and multiple layers of paint on vents. 3. Get rid of the roaches through a comprehensive pest control solution rather than charging residents a monthly pest fee that seems ineffective. Conclusion: While the staff is wonderful, the property's overall condition leaves much to be desired. I can't, in good conscience, recommend this place to anyone at this point. I signed a 13-month lease, so I'll be here for a while, but I wanted to share my experience so others can make an informed decision.

    Windy City Real Estate

    Windy City Real Estate

    (7 reviews)

    1.0 star rating 2/21/2013 Windy City Realty very shady. I…read moretried to do rent to own South of Chicago. Never Ever able to speak wth actual owner of home ..Salta Group inc. which is now in chapter 11 . I had to get water on myself by installing at my own cost which reimbursement was promised by Broker (Ray Casali )whom insisted spoke with owner on my behalf. Word of advise never do business with brokers aka. cash cows.

    I found Windy City through Craigslist. I had been looking for a Chicago apartment remotely for…read moreabout a month or two, and decided that I would try using a Realtor in the area to help me find my next lodging. After having contacted several listings on CL, I made the acquaintance of some Realtors but decided on continuing to work with Michelle from Windy City. She was friendly, informative, and seemed like she was really on top of everything. The way things started I felt as if I could find a place within a couple weeks. But that's not what happened unfortunately. Despite her friendliness and her warm responses, and after having provided the specs I was looking for in an apartment, I ended up being the one to send her listings I was interested in. I sent her at least 5 listings that I had a strong interest toward, her response was that she would follow up with the apartments to see what sort of availability and additional information could be gathered. The only time I got an update was when I asked specifically about an apartment listing I had sent her and the update was a final update, so she could have and should have just told me - there were none available for my move-in date. I haven't heard anything about the other apartments (it's been at least a month), and her promise to help me look for housing and also send me listings? Didn't happen. I never received anything. To say the least, I've been very disappointed. I thankfully was able to find my own apartment on CL (great site if you know how to recognize real direct contacts) with a great condo owner, but it was to no thanks to Michelle. Friendly but really just not up to delivering.

    Zitella Development - apartments - Updated May 2026

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