Finally got around to trying this place and was not disappointed! It's a steal for the quality. My…read morenail tech Jessica was the sweetest and super patient and understanding of my very rusty Spanish speaking skills. Regardless of our language barrier she still made the effort to make pleasant conversation and as you can see from the photo did an amazing job!! They also provide coffee during your service. I wish there was a way to book online and the phone number went straight to voicemail, but it was super easy to walk in and reserve the time that I was looking for. They also do not take debit cards so be prepared with cash or or a credit card if you go - those are the only reasons I didn't rate 5 stars because otherwise I was more than happy with my services, and it was easy to work around! Will definitely be returning and recommending to friends :)

A great new nail salon to try in the neighborhood. Super friendly staff -Patricia did a great mani…read morepedi

Best mani and pedi I have had in years. They are very thorough, they sculpt each nail and take off…read moreall the extra skin from around the nails and bottom of feet. Great massages too. New favorite place!!!

First, I asked for dip powder and for some reason the guy thought I wanted acrylic so he shaved my…read morenails. Second, the nails are not smooth at all nor the same color. If you notice there's multiple circles on the nail. The nails tend to go from light to a darker shade or blue. I'm not happy with this service. Also, it so happens as I was there another girl came in to complain about her nails and coincidentally they were done by the same person. Not sure if this person is new but if I'm paying for a service I expect better quality. I won't be coming here again.

I've been coming here for over a decade, and that alone says a lot. The work is consistently…read morebeautiful, detailed, and long-lasting--you can really tell there's skill and care behind every set. What keeps me coming back is the overall experience. It's always welcoming, relaxing, and feels like a little reset every time I go. They do get busy (for good reason), but there are multiple talented technicians and great work all around. Definitely a spot worth checking out! Highly recommend

I walked into Polish n Refine in March 2018 thinking I was getting my nails done one time. I hadn't…read morehad my nails done in over a decade. Instead, I ended up coming back every 2-3 weeks for nearly eight years -- and that alone says everything. Monica is truly exceptional. I get builder gel nails with gel polish, and her work is consistently beautiful, precise, and long-lasting. But what really sets her apart is who she is as a person and professional. She owns the business and somehow manages to do everything at once -- welcoming clients, answering phones, supporting other techs with their clients -- all while giving you her full, undivided attention. She is the most observant and attentive person I've ever met. You never feel rushed, forgotten, or like just another appointment. Over the years, seeing her that often, Monica became a very dear friend. We know each other's lives deeply -- the big things, the small things, the in-between seasons. Saying goodbye when I moved to Virginia was genuinely one of the hardest goodbyes of the entire move. On top of everything else, her prices are extremely reasonable, especially for the level of care, consistency, and artistry she provides. If you're lucky enough to get on Monica's books, don't take it for granted. She's not just an incredible nail tech -- she's the kind of person who makes a routine appointment feel like a constant in your life. Polish n Refine is something truly special because of her.

I loveeeee this nail salon. It's the only place where I get my gel pedicure done at. The massage…read morechairs are comfortable and relaxing. Today I decided to get a full acrylic set and they came out AMAZINGGG. The man doing my nails worked efficiently and precisely!! 10/10 I would definitely recommend! Please schedule an appointment!!!

~Damaged my nails, caused pain~ I went in about 2 weeks ago looking for a gel mani/pedi. I had gel…read moreon my toenails so they started by removing gel. An older gentleman used a drill machine for the removal and filed/buffed my nails down to a painful level. I tried to let a few workers there know but everyone seemed essentially unbothered. Blood pooled under 2 of the nails. I have been taking care of my nails myself carefully since then, while it grows out. I wasn't going to post anything but I don't want this happening to anyone else. Look somewhere else.

Ellen, the owner, responded to my issue immediately. She personally recut the kids' hair today,…read morestaying quite late in the afternoon to do it. I really appreciated her responsiveness, and she was great with the kids.

10/10 would recommend to family, friends, and strangers. As a college student on a college budget,…read moremy $40 haircut was SO worth it. Adamys cut my hair and told me all about my hair and how to style it, wash it, and take care of it. She really cares, and I've never felt more comfortable and welcomed by a hair dresser. Great atmosphere, coffee, and haircuts!!

I think initially I was very happy. Then my chrome started to fade so I went back the next day to…read moreget it redone and they were super sweet about it. Two days later it started to come off so I wouldn't go back.... Pretty disappointing . I feel like for the price and the fact it's peeling already speaks volumes. I worked with two different aestheticians who I won't mention because I don't want them to be affected but it's pretty upsetting to pay so much for this quality. The lady that redid it did a great job but I don't know why it's already fading at the tips.

I got a Groupon coupon and called them to make an appointment and when she answered she said we…read moredon't take Groupon and hung up on me. I called right back they never answered the phone. Not a good way to run a business!

I just went for the first time. They made time for me and fit me in even though I had no…read moreappointment. They were kind and sweet. The lady who did my pedicure an hour and a half before closing on Saturday before Easter was so nice. She did a fantastic job. The place was really clean, nice ambient music and windows all around letting in lovely natural light. I could breathe without inhaling acetone. It felt very spa like as opposed to a small cramped narrow space in a windowless back area smelling of chemicals and polish. Just a lovely relaxing experience and the price was comparable if not a little less than other places in the immediate area. I recommend!

The manager is rude. She could not help me figure out the name of the person I have seen when I…read morecalled for my appointment. She said "We'll see you at 5:30" and hung up. After getting my pedicure and brows waxed, she came to where I was getting my manicure to bully me and demand I apologize for not knowing the person's name that I wanted to see. What's worse, she and her staff were openly making fun of me in their native language (clear due to the two names). I finally shouted "enough already". How can you treat customers this way!? For the first time ever, I was asked to pay mid way through my service. It's insulting to think they thought I'd try to leave without paying. Will NEVER go to a place that treats me like that again. So sad, I love Nancy (aka Jenny).