I think initially I was very happy. Then my chrome started to fade so I went back the next day to get it redone and they were super sweet about it. Two days later it started to come off so I wouldn't go back.... Pretty disappointing . I feel like for the price and the fact it's peeling already speaks volumes. I worked with two different aestheticians who I won't mention because I don't want them to be affected but it's pretty upsetting to pay so much for this quality. The lady that redid it did a great job but I don't know why it's already fading at the tips. read more

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I got a Groupon coupon and called them to make an appointment and when she answered she said we don't take Groupon and hung up on me. I called right back they never answered the phone. Not a good way to run a business! read more

I have been coming to Hands & Heels for over a year now, and they are consistently fantastic. Everyone in there is so nice, and they will always do their best to accommodate you, but I do recommend making an appointment. I've had a couple of techs do my nails by my girl Banana always does an amazing job! read more

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Victoria was amazing. I went in for a manicure and pedicure, and I wanted to try gel for the first time and my nails look so amazing. My feet felt so soft after she was done and my hands look beautiful. read more

Hands & Heels Boutique - Waxing Near Me - Brookline, Massachusetts

Excellent service. Here are some of my top points on this establishment: 1) This nail appointment was quick, but my nail technician was thorough/didn't cut any corners! 2) I specified I wanted a thing line for my French tip, and my nail tech delivered without struggle! 3) The shop was clean. I saw the nail tech open a new packet of tools just for my appointment. 4) My nail tech was very gentle with my nails, and she checked in with me throughout the appointment to ensure I was in agreement with everything she did. You should definitely come to Hands and Heels -- and ask for Vivian! It's been so long since I've had a quick and quality nail experience. I absolutely love my nails. read more

Hands & Heels Boutique - Thin line French tip. (Gel mani + former gel removal = $45, French tip = $10). Because of the service, totally worth my money. - Waxing Near Me - Brookline, Massachusetts

I was not looking forward to a pedicure at my favorite salon, a rare feeling for me. But for some time, I had an ingrown nail that had been painful and was avoiding getting the pedicure. Nam was a true hero, who was able to transform my experience with minimal pain. It goes without saying she is my go-to expert at Heels and Hands. The massage prior to polish application was also truly amazing. I am thrilled to express my heartfelt satisfaction with this exceptional establishment and the fine service!!! Nam, can't thank you enough - you are the best! read more

I'm updating this review! I've been extremely busy and have unfortunately not been back in the area. BUT These nails lasted almost 7 weeks! Through various events I attended, working, doing dishes and other house work. It's rare for me to have nails last this long! I think due to the very light color I did see very thin lines that developed. But these weren't broken and were very much sturdy and intact. I eventually went somewhere in my area and had to have them taken off. The length became too much for me after all the growth. A nice problem to have haha read more

Hands & Heels Boutique - Love the shape, love the color, love how they aren't chunky! Dip w/tip - Waxing Near Me - Brookline, Massachusetts

Banana is so good at what she does. She is professional and engaging. I had a nice relaxing pedi/mani. I get so many complements on my manicures!! read more

Fully enjoyed my experience! They were caring and professional and make sure to take their time to do a good job!

I never leave a review, but this place is amazing!The nail techs are all so nice and welcoming. My nail tech, Alice does such a great job at designs and is very detailed. I showed her a picture and she recreated it perfectly. Would recommend this place!! read more

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Kay is amazing! She is so patient, helpful, and great at what she does! Annie gave an amazing manicure and I'm excited to come back. It was well priced and an amazing vibe! read more

I hate to say this because I was initially excited to try this nail salon. But this is probably one of the worst manicures I have ever had. It seems they are great with doing trendy coffin nails...but anything else comes up short. I also did not really want a white base coat but they said it was what the manufacturer recommended. I had made the appointment for a gel removal followed by gel replacement but changed my mind when I noticed how soft my nails were and asked for a regular manicure due to my nails needing a breather. I was the told that they would still need to charge me for the gel nails even if I didn't do them due to the health of my nails. They seem to be more interested in making money than in the actual health of the nail. Since the photo was taken, even more polish has come off. I will not be returning for any fixes as I lost all trust. read more

Hands & Heels Boutique - Chipped gel nails with chrome less than 24 hours after being done - Waxing Near Me - Brookline, Massachusetts

This is the only nail salon I trust to do my nails with design. I live all the way in the south shore and the drive to have Kay or Ethan do my nails is 100% worth it because they are perfectionist. I have tried other nail salons in the south shore and they are sloppy. My friend and I went to get our nails done before our vacation and we LOVED how they turned out! Thank you so much! read more

Hands & Heels Boutique - Waxing Near Me - Brookline, Massachusetts

Excellent work, clean shop, relatively fast process. Competitive price for Brookline I was very pleased with my powder nails read more

I had a manicure here last week. The nails look good, but the polish started chipping after about 10 days.

Absolutely the best! Nam always goes above and beyond--so talented, detail-oriented, and kind. My nails have never looked better. I always leave feeling confident and taken care of. Highly recommend! read more

Great attention to detail by Van and Le for my mani and pedi. The location is not fancy itself, but they pay extra attention to sanitation, hygiene and take pride in their work. Everyone's nails I saw looked amazing. read more

Hands & Heels Boutique - Flawless Lincoln Park After Dark pedi by Le - Waxing Near Me - Brookline, Massachusetts

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This was my first appointment and I was pleased at the cleanliness and talent that this salon provides. Alice was great, on time and meticulous. I was pleased that everyone was masked. read more

I've been going to Hands & Heels Boutique since 2015! It's the best nail salon in the greater Boston area. The staff are all extremely kind and highly skilled, there's a massive selection of colors and types of polish, the deluxe pedicure is such a relaxing luxury, and the place itself is very comfortable and just has a great atmosphere. I come in all the way from Back Bay every two weeks because I would never bother going anywhere else read more

Hands & Heels Boutique - Waxing Near Me - Brookline, Massachusetts

I've been coming here for years and always leave a happy customer. Highly recommend! They have an amazing collection of gel, dip, poly gel and dazzle dry. Don't wait on trying them out. read more

My mom and I came in for pedicures and had probably the best nail spa experience we have EVER had. Ivy and Nam were so sweet and attentive and detail oriented. We felt so taken care of. Not to mention that salon was serene and chill. I will truly only be going here to get my nails done in the future. read more

Hands & Heels Boutique - Waxing Near Me - Brookline, Massachusetts

From the moment I stepped inside and was warmly greeted. I was ready to experience this business for the first time. The technician was excellent, friendly, and very skilled. Highly recommended. read more

Came here for the second time today. They go above and beyond. No appointment and no wait. Will be back!

Frustrating experience. I paid over $50 for a pedicure a week ago and it's already falling off. I contacted them to share the concern, as my pedicures have always lasted at least a month. They said "they cannot guarantee regular polish for 2 weeks". It was not even a full week before the polish started to come off as it was diluted. This is extremely frustrating to have spent this kind of money and for the salon to offer no solution. I am Disappointed as I enjoyed going to this establishment and didn't think for a second they would hesitate to offer a resolution. read more

Hands & Heels Boutique - Waxing Near Me - Brookline, Massachusetts

Had reserved an appointment with a particular technician, I told me tech and 15 minutes later the owner/manager says that person was not in today. Later I keep hearing other techs calling the owner/manager by the name of the person I was supposed to have an appointment with! Thought that to be deceitful. The tech did a fine job but it wasn't who I asked for!! Update: The owner did reach out to explain what happened so props for that. read more

Went there for the 1st time a couple of weeks ago for a dip powder mani and a regular pedi. Small shop but spaceous enough to get the work done. The lady at the front desk - whom I believe may be the manager or owner was VERY nice! They do have a variety of different colors, so I Really wanted to like this place. I have high expectations when I am getting my nails done and if I am paying close to 100 dollars for a mani and pedi - I am hoping for it to last me a good 3-4 weeks. Unfortunately, within a couple of days, the polish on my toes started chipping. The dip powder manicure I had gotten started looking pretty clunky. For the aforementioned reasons, this place won't see me again. Onto the next one. read more

I would give this place 10 stars if I could. In the two years I've been coming here, I have had multiple technicians and have never had a bad manicure! Everyone is so friendly, never tries to up-sell, and takes so much pride in their work. Your nails speak for themselves. Very clean and relaxing place, too. Hands and Heels is the best nail place around, well-manicured hands down! read more

Hands & Heels Boutique - Thank you Nam for these beautiful blues! - Waxing Near Me - Brookline, Massachusetts

Best gel manicure I've ever gotten!!! It's clear that they care about providing high quality service. I will definitely be back!

Love coming here to get my nails done! The staff are all great and so welcoming and I feel confident that I'm going to be happy with work anytime I go! Banana is my normal go to and I really appreciate her attention to detail and the pride she takes in her work. It's so nice being able to relax knowing that she's going to make sure my nails look great! read more

Van and the entire staff are so friendly and she did an amazing job on my Mani/Pedi. I am so glad I found this place. Best nail salon in Brookline! read more

My favorite salon in the area. Ethan is the best and always does an amazing job. I usually get Gel X but everything I've had done here makes me happy which is hard to do since I'm pretty picky when it comes to my nails. read more

Hands & Heels Boutique - Gel x tips - Waxing Near Me - Brookline, Massachusetts

I have never had a bad manicure here. I switched back to gel from dip because the gel here lasts so long I have never had chipped nail polish or anything. The staff is very friendly and professional and doesn't rush to get through servi read more

Hands & Heels Boutique - Gel manicure - Waxing Near Me - Brookline, Massachusetts

Every time I come they do such an amazing job. I have never been to a place that puts so much care into each step. They are consistent across nail techs as well, everyone has been awesome! I don't usually write reviews but felt they deserved it! read more

Came in for just a regular gel manicure. Left and now have so many cuts and hang nails. I would have posted this review sooner but it's only been a week and looked worse the day after. This is my 4th time coming to the nail salon I kept going back to give it another chance but my nails look worse than before I went in for a manicure. read more

Hands & Heels Boutique - Waxing Near Me - Brookline, Massachusetts

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My partner and I both had great experiences here with Tang and Lee. We booked online same day and we were in and out within an hour & 10 min. We both got regular mani & pedis. Tang was gentle and attentive to detail. She made sure I liked the color that I choose and to ask what shape I wanted. My pedicure was relaxing and my nails came out great. My boyfriend also had a great pedicure. Lee was really great with cleaning up my boyfriends cuticals and refreshing his nails. What drew me to this location was its cleanliness. I get really nervous when it comes to new nail salons, but this one lived up to my expectations. All tools are sanitized between each session, chairs are wiped down, and new plastic liners are used for the pedicure stations. The overall environment was inviting, clean, and relaxing. Booking was also very easy. My boyfriend and I booked separate appointments online within 10 minutes of eachother and they accommodated us by allowing us to go through the process together. We booked the morning of our appointment. They gave me a small punch card for 15% off after 10 appointments. I will definitely be back! read more

Hands & Heels Boutique - Bubble Bath OPI - Waxing Near Me - Brookline, Massachusetts

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I always receive exceptional customer service from all of the nail techs. There's some many color options and brands to choose from. As well as a comprehensive selection of services offered. read more

I have to say I am unsure how this place has received so many positive reviews! My guess is they either give discounts for reviews or they are fake. My daughter and I went in for a gel manicure (her), me a regular manicure and pedicure. To begin, if it wasn't for the positive reviews I would have trusted my first instinct when I walked in the door and left! I should have! The place was dirty! Dust and lots of clutter and deferred maintenance everywhere. This is not what you want to see when you go inside a nail salon. The ambiance was 1/10. Cleanliness (I even used bathroom), 2/10 (that's being generous). The gel manicure started chipping within 5 hours and by the next day, two of my daughter's nails were chipped and she also was developing dry skin on all her finger tips. I was told by another nail person that this means either two things, the tools were dirty or the nail tech left the acetone (to remove her prior set) too long. My daughter has regularly had gel manicures and she said they should last about 2-3 weeks, her lasted 5 hours then by day 5 most of her other nails had began to chip. Terrible! If it wasn't for the fact I did not trust this place, we would have e gone back for them to fix it. My manicure even though it was regular polish was chipping by day 4. The tools also did not come out of a sanitized package and to be honest I am wondering if they were even clean. Given the unkempt look of this place, I hate to think if they were not satirized. Stay away! Don't believe the reviews, this place needs to be reported to health organization. read more

I finally found my favorite salon! I've been to three others in the area and none of them offered the high quality gel manicure I found here with Bee and at such a great price. Plus the atmosphere in the salon is great - it was busy and fun and everyone that worked there was welcoming and seemed to be enjoying their work. I won't be going anywhere else from now on. read more

Hands & Heels Boutique - One week after manicure - Waxing Near Me - Brookline, Massachusetts

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Fairly small inside but clean! I got a pedicure here and it cost $50 including tip with Nam. The pedicure was good, very standard. I was happy to see they use a plastic wrap in the tub for every new customer. I wish she did 3 coats of paint but that's my fault - I wasn't paying attention and she asked if the color was ok and I misunderstood and said yes. I would take one star off because at this price point, I thought it was strange they use a strip of paper towel to separate the toes rather than a foam separator. I laughed because this is what I do at home. Otherwise, would come back! read more

The staff is very friendly and welcoming. Banana does such great work and love the 2 week policy that allows for you to come back for any fixes needed in the time frame read more

Hands & Heels Boutique - dip with extension - Waxing Near Me - Brookline, Massachusetts