My dog absolutely hates going to any groomer but not here ...as Janey and I were talking , he ( my…read moremini Goldendoodle) just said I'm going around back again... I like it here and started giving Janey Lovin. That's all I need even though he looks cute as a button when we leave and she finds mats that I don't even know are there.. she also waited for me as I got a piece of metal in my tire on the way to pick up my dog. Thought I would go early to take pictures with my new camera on her land. Ended up at Sullivan tire and needed a whole new tire and they were great too. TY Janey

They don't do cats apparently. Called and asked if they could get some mats out of my cat and all I…read moregot was a "no". Great customer service. Not.

Very pleasant and professional. Thank you very much for watching over my dog. Responsible and…read morecommunicative.

Thank you to Robin for taking such good care of of Chewbacca. He is so well trained on and off the…read morelead!

This business has no liability insurance!! I know because my dog suffered severe bites from the…read moreowners dog during a day care stay. vet bills are over 800$ now. worse than that was no reactiion by them when the incident took place. as the owners we were not told until pick up that this had occurred. no phone call or contact with our vet by the business. our dogs wound due to the delay became infected causing more problems. by the way Maggie was not a newcomer to this place. she started going at 10 weeks old and had been many times since. ( she is now 4.5 years old!! if my dog was bitten and ignored by the these people, what chance does your dog have?? an absolute disaster and we are still waiting for the owner to reach out and see how Maggie is. stay away! Greg

My poor pup needed a sanitary grooming desperately and I was out of town in Wells ME. They took her…read moreimmediately and completed the grooming in minutes and did not want to charge me!! Such nice friendly people and great service. I left the groomer a nice tip.

My pup came home with a very bloody ear and when I called about it and told them they hung up and…read morewouldn't answer when I attempted to call again

I went in to have my 16 year old Pugs anal glands cleaned. My pup is old and has ailments. This…read moredoctor took the time to talk to me about her and assess her condition. I needed to know if I was just hanging on to her for to long. I walked away with a clearer idea of dealing with an old dog and knowing when it was time to say goodbye. You cannot put a price on someone taking time to listening, explain and offer comfort. This Vet is a gem.

The best,helpful,empathetic.they offer home visits to their patients for euthanasia.Both dr. and…read morenurse are excellent communicators.

Great experience, my dogs were cared for and healthy. I will return…read more I came to Saddleback late April 2021 to board my 2 Brittanys for a week, referred from a friend. They used to go to my parents but I've accrued to many dogs for them to take them all! I appreciated that the owners also own a veterinary practice, training services, and live on property. The latter is very important to me. I found the pricing to be affordable. They were very friendly and accommodating overall. I made a few changes with no hassle. When I got there, they let me take a tour on demand to see how the kennels were (which I thought were nice). I was able to leave their special toys. I chose not to bring food as they provide it as well if you want. They also provide the bedding. All of the notes I provided via e-mail and verbally were obviously taken into account from feedback when I returned. My dogs were having some problems with each other the week prior and they were careful about keeping them in separate kennels and giving them supervised play time together. 3 people helped me check out and they were all very knowledgeable about the dogs individually which made me feel like they were cared for well. I returned early and called to alert them with an hour notice that I was coming to pick them up sooner. They quickly gave them their baths before I got there...which must've been quite a task to do 2. I feared my boys would have been unhappy because of separation anxiety and my past experiences with other dogs were that they'd come home thinner as a result (not a reflection on the caretakers, just the anxious dog). But they were definitely fed and had eaten their treat toys.

Nancy does an incredible job. She's worked with my German Shepherds for decades. I just picked up…read moremy current Shepherd,Otis, from Nancy's He needed her magic touch.

We Instantly connected, and that is myself and my dog. She did a great job grooming my doodle, and…read morerealized after my trip that I didn't have an appointment so I need to get on that right away I. would highly recommend her and what a great location.

Meaghan is so caring and kind towards my dogs. You can tell she truly loves animals. Love this…read morenew salon, it's clean and bright. My dog came out fresh and clean! Would recommend!!

This is a follow up to my previous review from 2012. I am really concerned about the bad review…read moregiven to Alpha DOg. Candy, the owner, is gracious, but is also very, very busy (which is good!). Entering her business is not frightening at all - she always has decorations up and it always smells good walking downstairs. Yes, her business is in her basement, but it is professional looking and she is always so sweet with my husky, who loves getting groomed there. I've been taking my Phoebe to Candy for over two years now and have never, ever had a problem. I still say she is better than Petco and most other local groomers, but that is just my own personal opinion. Give her a try, I don't think you will be disappointed. I hope the other reviewer found someone she likes.

I brought our Border Collie here when we first moved to the area. She did a relatively good job…read morewith the grooming. The facility is in the basement of her house. It has a hodgepodge of "finishing" that she clearly did herself. It's frightening to enter alone. My dog wouldn't hurt a fly so I was tempted to leave rather than walk down the isles of walls made out of Japanese style folding screens and other pieces of furniture she appears to have found and stacked next to one another to make "walls" until I found my way through the "isles", down the stairs, and into the basement where she was waiting. However, the facility is not my biggest gripe. My reason for writing this review is her idea of Customer Service and positive Public Relations. Her website recommends emailing her for an appointment.. so that is what I did the next time we needed an appointment (4 months later). She offered me a date a few weeks later, and I reply within 48 hours that the date works for us. Here is her reply to my acceptance: I have only a handful of appts left in Dec now, I will need to reserve those for my regular clients. Katherine at Green Dog does an excellent job. First of all, she had already offered me the appointment, and then she took it away? Who has ever heard of a respectable business owner doing that? Second of all, she is saving her appointments for her "regular clients"? I planned on bringing this dog to her every time the dog needed grooming for the rest of her life. The dog is a Border Collie, she does not need to be groomed professionally frequently ... 4 times a year is more than sufficient. I would consider myself a "regular client"! I have a lot of dogs in my life... ones I dog-sit for, ones I foster for rescues, plus my own. She just lost a lot of potential income due to her ignorance in how to run a business.