Before I get started I want to emphasize that the prices are VERY reasonable. We paid similar…read moreprices at our last facility for 8 years, which we loved, but did not get this level of care or oversight like 24/7 cameras, updates and pictures. Anyway, we just moved to Minnesota and tried P-K Pet Resort & Spa for the first time this past weekend. Since we don't know anyone here yet, we didn't have a backup plan if things went wrong--and our pets are truly our children--so their safety and happiness were our top priorities. From the moment we arrived, I was impressed. I was invited to tour the facility and was pleasantly surprised by how clean and quiet it was. At most boarding and daycare places, you hear lots of barking and commotion, but not here. Instead, there was soothing music, TVs for visual stimulation, and every dog I saw looked happy--wagging tails, relaxing on their beds, or enjoying their private patios. We've always boarded our pups together because one of them, Newt, has separation anxiety when she's not with her brother, Samson. The staff took my concerns seriously, asking about food aggression and making sure safety came first, but they also respected my knowledge of my dogs. We agreed that if there was any problem, they'd be separated. I appreciated that balance of caution and flexibility. Our dogs got cuddle time, outside play time, and their own outdoor patio space. We also loved having access to a live camera feed--Samson especially enjoyed the patio! On top of that, we received thoughtful updates letting us know the dogs were doing well, eating, and showing no aggression, so they got to stay together. They even joked, asking if we brought the right dogs since I had been so worried beforehand. Overall, P-K went above and beyond to make us (and our pups) feel comfortable. We felt reassured, supported, and most importantly, we could see how happy our dogs were. We'll definitely be coming back.

THE BEST!!! Our American Bully, Jack, has never been boarded before; but he is so friendly. He was…read morenot happy at all, didn't want to sleep on the bed, wouldn't eat for 2 days. It was heartbreaking. The staff were spectacular and they wouldn't give up. Kept giving him fresh food, talking to him. Finally broke the ice with a lick mat covered in whipped cream. They sent a picture, he had one side eye on Alex while he licked. Between the live feed, emails, and phone calls, we were able to check on his progress. What a wonderful experience. We were only going to be gone for a few days, so it was reassuring to see his progress. Once he started eating we knew everything was going to be okay. Just a great experience, much more than a business, a real service provider.

I am here from out of town with my service dog, Murry, while my mom receives care at Mayo Clinic…read more We hadn't planned to stay here so long, and before I knew it it was time for Murry to get a haircut. I don't know anyone in the immediate area, so I had to rely on online reviews to pick a groomer, which made me pretty anxious. I chose Fluff & Buffs based on I think google reviews, and their closeness to our hotel. (Five minute or so walk down the street.) I called on a Sunday, and Tanya got back to me the next day. She asked me a few questions about Murry, and was able to give me an estimate of where pricing for his grooming might start, depending on whether he needed any extra work. We scheduled him for the following Saturday. My sister walked with me to take Murry to his appointment, and we both thought the facilities seemed nice. His scheduled groomer was Liz, and the way she interacted with Murry made me feel a lot more comfortable leaving him. I was really nervous about leaving him with someone I had no experience with. Liz gave me a call a couple hours later to go pick him up, and when we got there I was really happy with the results. Murry looked great - Liz had really paid attention to what kind of cut I had asked for, and the quality of her work was great. Best of all, Murry was totally calm, relaxed, and happy. He didn't act as though he'd been through any stress at all. Liz is awesome! The cost ended up being a little lower than the initial estimate, which was already reasonable for a standard poodle. I was super grateful for that. All in all, this was an excellent experience. If for some reason I find myself in Rochester again with a dog needing to be groomed, I'll be calling Fluff & Buff. Five stars well deserved.

Our dog went here once and we were not impressed. His haircut was nothing special and he had…read moreseveral small nicks on his body that really bothered him for quite a while afterwards.

We took our Australian shepherd here for the first time today and were impressed! They were…read moreprofessional and loved all the animals! We had a minor issue with our dog getting dirty again when she got home and smelling but they offered to have us bring her back and fix it! HIGHLY recommend! They even had some Halloween candy out

I brought my sick cat in. I told the vet what his symptoms were, and he did a test and told me what…read morewas wrong. He was reasonably priced.

I've brought my yorkie and husky to him for shots in the past. Recently, my yorkie got attacked and…read morewas originally seen by cascade since they were the soonest open($550).. Third visit, My yorkies wound with staples was infected and cascade said ope, nothing we can do tonight and gave me an $700 estimate to be paid if I brought him there in the a.m. Dr. Quimby saw him that night, removed the staples and put a drain in along with correct antibiotics. He removed the tube and staples and he's almost healed!!! Quimby charged 90% less than cascade and actually cares about animals. He's definitely not in it for the money. I will always reccomend him and bring my current and future pets to him.

The best vet clinic I have ever taken my pets to! Dr Mannix is knowledgable and experienced. He and…read morehis staff are responsive, great communicators and kind. They care about your animals and give you the information you need to make good decisions about their welfare. Having them as our family vet gives me immense peace of mind.

Sue was very compassionate, she came in exactly how we wanted and took our baby away. She called us…read moreon the day after and we got the urn of our baby back to our home again. Hanai is great and we will hopefully use them again. They do pickup from home.

Our Henry baby had a brain tumor and he died December 22. Our hearts were broken. We called…read moreseveral pet cremation services and were told we would have to wait a week as it was Christmas. Not Hanai. Here were warmly welcomed and they offered immediate service, even staying late to receive us as we traveled over an hour to get there. She was able to meet our need to have Henry privately cremated and returned to us the following day. I also wanted him placed in a box my grandfather had made. The space was so warm and welcoming. And by the door of the farewell chapel (for a lack of a better term) was an "H". That was my sign. I was leaving my Henry in good hands. The next day were were called and able to pick him up early! The whole process took less than 24 hours. My questions, concerns and worries were all addressed. My need to have my baby cocooned in his blanket with his fav toy was not questioned. She was able to wrap Henry's ashes in a section of the blanket. They took lovely paw prints for us. They understood how special Henry was to us and our need to have him returned home to us before the holidays. I can not say enough good words about Hanai and the people who operate it. You can trust your furry four-legged babies in their hands and to ease you stress during difficult times. I highly recommend Hanai Pet Cremation. I also must add she lovingly helped us remove Henry from the van and place him in the "chapel" She was so kind and understanding. My Henry would have liked her..

Angela works so well with senior dogs. She took good care of my black lab. Highly recommendread more

Muffit has been going to Lindas for a few months now and she always looks great! She is always…read moregroomed perfectly.

For years we have trusted Quarry Hill Park Vet with our pets health. They are a kind, I'm…read morepassionate and knowledgeable team of professionals. Highly recommend them.

Called for what I perceived as an emergency for an 18 year old Shih Zhu. I told the receptionist,…read morethat I was formerly with Assisi animal hospital, and thought that the veterinarians from there had merged into Quarry Hill. I was informed they were no longer associated with them, and the current staff were booked for the rest of the day. The caveat was if there were a cancellation, I would be called. Never received a call. I have a bad impression of veterinary medicine practiced in this area; extreme pricing, unnecessary procedures, and the inordinate use of technicians.