Thank you for always doing a great job when you clean our house! Oksana and Anna are amazing and…read morewonderful people who make the inside of our house feel so fresh and clean each time they visit!

Friendly,punctual and hard working. Communication was easy. Lovely women. I would recommend them.read more

Wow!! Uliana arrived a little early but waited until exact time to come in, so considerate. She…read moreimmediately got to work and worked extremely hard for several hours while I was working in my office, uninterrupted. Better than I expected as the cost is unbelievably reasonable. I will definitely be using them again and again.

What an amazing cleaning crew. They did an excellent job in my entire home. Recommend hiring them…read morefor your cleaning needs.

I saw this business had great reviews so I decided to go with them. I've never hired a cleaning…read morecompany before so maybe I wasn't clear about what I wanted but it seemed pretty straight forward. I purchase a newly renovated home in Lynnwood at the beginning of September and I hired this company to come in a just wipe down all surfaces, dust, clean bathrooms. The house is empty except a couch and a couple pieces of bedroom furniture. It is newly renovated and had been vacant so I felt like it was a pretty easy job. I asked them to clear the cobwebs in corners, clean bathrooms, dust and wiped down kitchen surfaces, sanitize, and clean the crumbs/stickiness in kitchen cabinets/ drawers. Alex was the woman I spoke to on the phone who gave me a price estimate and set up my appointment. She was very nice, helpful and professional. I left work on the day of my appointment to come to let the two ladies in, returned to work, and came back from work two hours later when they had finished. They were waiting outside when I arrived and I paid $160 and tipped $15 each. I went into the house to take a look and luckily they hadn't left the driveway yet because there was spray foam clear that had not been wiped from the front of the oven. (No problem one lady came in and wiped it off.) Things looked fine but I was in a rush to get back to work so I left without really checking. Now that I am finally moving in I am discovering that it seems as though NONE of the kitchen cabinets or drawers were cleaned. There are crumbs, dust and sticky that I'm finding and I'm having to wipe down everything! Which would not be a big deal had I not paid someone to come in and do it first. There are still some cobwebs. This was on 9/8 and now that all my stuff is in the house and I'm unpacking it seems a bit too late to call for them to come back. I'm just very upset that this job was NOT complete and I have no idea what 2 people spent 2 hours doing in a totally vacant 1500 square foot house. I'm not someone who goes out of my way to write a bad review but this really upset me. 2 starts for customer service.

Hired this company based on a recommendation from my property management company for a move out…read morecleaning. An employee came for an appraisal and quoted me at $400-$650 for a two bedroom 900 sq ft unit. I felt this appraisal was super broad but chose them because of the recommendation and they told me the house was in good shape (cleaner than average) and it shouldn't be price at the higher end unless they ran into anything really dirty. I was not provided an arrival time until 6PM the night before and they told me they would be there at 6:30am.... I no longer lived in the unit so this was a hassle. I texted the cleaner multiple times asking for an update and never received a response. I finally decided to go back to the unit to check it out. When I arrived, all the doors were unlocked and no one was there. This was alarming because this unit has had squatters before and our unit is right on a busy street. I didn't receive the bill until a week later and once opening it I was shocked to see we were charged over the maximum estimate. The bill was not itemized and did not provide an explanation as to why it costed that much. Only response I got from the owner was that the property management company (Maple Leaf) has a strict cleaning list and they charge the maximum in case they have to come back to clean more. 1. I don't see why that is my problem as a paying customer. 2. They did not disclose to me that they always charge the maximum in case they need to return beforehand. If I had known they would charge upwards of $700 for the cleaning, I would have gone with a different company. Feels like the estimate was just a way to secure the customer. OVERALL: I felt like they planned on charging me the maximum price beforehand and that the estimate was just a sales tactic. The bill was nonspecific and feels unprofessional. I feel taken advantage of and would not recommend this company to any of my friends who also rent. Bad business for move out cleaning.

This is the worst "cleaning" company I have ever utilized. Even after two attempts my house was…read morestill not cleaned properly.

Before I start--pease note that the other Queen Bee Cleaning listed on Yelp--as "CLOSED" is the…read moresame business. Closing your business and starting it anew isn't the way to get a fresh start on reviews! I needed my home revamped post-covid. I hired Queen Bee to do a deep clean of my 1250 sq ft, 3 bed, 1.5 bath home. Our home was clutter free, pre-cleaned (as I've always done with my cleaning people in the past), and there was nothing particularly gross or unsanitary. Within the previous month, I had fully scrubbed my entire kitchen from top to bottom (but not inside appliances). I paid extra for having my fridge and oven cleaned. Their quoted price was over $600. I agreed. They were over 90 minutes late--which is fine, I'm super flexible and didn't get upset when they told me they were detained at another job. I couldn't quite tell, but, there were 4-5 people who came into my home. They stayed for 3.5 hours. This is more than $30 per man hour, so a very fair wage. Promptly at 6 pm, they all left--I watched on my porch cam, so I could return home. When I arrived home, the furniture in my living room was all over the place. A bar stool was under my front window. My pets' food bowls were placed inside of the litter box--and just left there. There was a gross, white residue all over my hardwood floors, in my oven, and on the front of my fridge. Mirrors and windows had drips running down them. Light fixtures were not dusted. My bed, which I explained to them was Scandinavian style--with two folded comforters was randomly thrown together, who messes up FOLDING a blanket? In addition to this, it was clear that they'd placed our comforters on the floor--which had cat fur, glitter, dust, etc--then, just rolled up the dirty bedding for us to sleep on??? I could go on, but it was pretty terrible. Prior to the job, I had asked them to send me quote for weekly or bi-weekly cleaning. Quite frankly, though, the things they did poorly--were the things that would be included in a weekly or bi-weekly clean up. The only things that did a pretty great job of was the things I paid extra for--the fridge and oven, aside from the white residue, were immaculate---once they came back the following day to re-do/complete the job. It's my understanding that they simply ran out of time and left at 6 pm--my house was literally left in disarray. Coming home after a cleaning crew has been there should be relaxing, not annoying. I was quite clear with them that I was unhappy and would not be continuing with their company. I almost didn't leave a review--until, I got a text today, asking if I wanted them to come clean tomorrow. I know finding a cleaning crew is a pain in the butt. I just highly recommend you don't choose this one!

I have tried for well over a week to have the owner confirm that she is insured & bonded…read more After several delays & her trying to just schedule a cleaning, I asked - 3rd time for proof of insurance & her bond. Tula asked to meet me to show me her insurance & bond bc they are 'dealing with many scammers & unsolicitors'. While not super convenient, I agreed to meet, saying that it was important for me to first verify her insurance before hiring her. She then replies: 'Let me tell you that we are small family company, we have only 4 people working. And to be honest, we are same as other cleaning peoples, struggling to find clients, also dealing with issues that we face everyday. We do make mistakes like breaking peoples stuff, using wrong products we don't have to use etc. if you're thinking that we are not trusted,or dishonest, we can't work together in the future even if we show you an insurance and bond.' If you're the owner of a business, you should be able to quickly provide proof of your the insurance and bond you say your business has. Doesn't seem like Tula is willing to do this for some reason. I don't appreciate tactics like this that have wasted a lot of my time and also made it seem like my request was unreasonable, or that I don't trust them. How can I trust a business if she can't even provide documentation that they are insured and bonded as they say they are?! Thanks, but no thanks.

Wow! I was super impressed with this place. They were super responsive when it came to answer my…read morequestions and getting my set up, which I appreciated. I specifically wanted some deep cleaning of my appliances and some baseboards throughout the house which I moved into, that wasn't cleaned before. Got an appointment set up and the cleaners came. They spent about 1.5 hours getting everything done which seemed super quick to me. That included cleaning my bathroom, baseboards, laundry machines, dishwasher, oven, toaster oven, sinks, kitchen, and living room (including vacuuming and mopping). They were so fast and efficient. The rates are super affordable ($50/hr per person) and I ended up paying around $230 for everything. Overall, I definitely recommend this company for any cleaning services. They exceeded my expectations in terms of how clean my appliances are. I appreciate that they listened and took care of everything I mentioned. I will be using them again in the future for any cleaning needs.

Excellent service from Oswaldo. The process from start to finish was smooth and efficient. I sent…read moreout bids for carpet cleaning on Yelp and Oswaldo from Principles Pro Services responded promptly with a fair estimate. Carpets are cleaned and he took the time to explain things about the carpet like pet staining with UV light, high traffic areas like stairs, etc. The job was done right, Oswaldo was professional, prices were competitive. Not much more you can ask for. I highly recommend and will use them again.

Oswaldo arrived on time , went over everything he was going to do and the results we could expect…read moreto get! He was professional and our carpets look new ! We are having him return to do our couch later this week as we sprung it on him last minute! We will use this business again and highly recommend him!

We are so grateful for the team at Clean and Simple! They keep our house looking sparkly and allow…read moreus to spend our time doing things other than cleaning our home. They are always quiet during our WFH hours and respectful of our place and things. Plus they're always super sweet to our pets! :) Big shout out to Tammy for her recent visits! Many, many thanks!

My Dad has been using Clean and Simple for about a year now and they are fantastic. Rachel is the…read morebest! She pays such close attention to detail, is really nice and a pleasure to work with and does consistently excellent work. We couldn't be happier!

Slow to get us our estimate even after they came to our property to walk it. Had to prompt via…read moreemail and phone to get someone out for the first cleaning. Nobody showed up for the second cleaning, even after phone call prompts. Bottom line. Unreliable, slow to respond to customers and more expensive than competitors.

I had a fantastic experience with Amir cleaning the carpets in my apartment. He was working on…read moreanother project but was so kind to squeeze me into his busy schedule. Amir was super fast, efficient and paid great attention to detail. He was literally on his hands and knees vacuuming the corners of the room. My apartment feels brand new, thank you Royal Janitorial Services and Amir!

I began utilizing the The Cleaning Lady back in July, and overall, Bonita (the owner) seems to be…read morecustomer service oriented. However, a business is only as good as its weakest link, and there is a very apparent gap between management and the "front line". I was on a weekly, 90-minute clean for the first two months and then transitioned to a 2 hour clean every other week. Silver and Caesar (the owner's daughter and son-in-law) were assigned to our house, and to be honest, from the very first clean my wife was not impressed, but we decided to stick with it due to all of the positive Yelp reviews. I recently cancelled the services due to a discovery I made while being on vacation. Our home security system tracks all movement and activity within our home and our smart lock allows us to see all entry and exit. I noticed that the cleaners were at my house for a total of 63 minutes for our routine "2 hour" clean. Once again, in reaching out to the owner, she was really responsive and I could tell that she was disappointed in her staff, but unfortunately, this was our last straw.

I've been very happy with the service The Cleaning Lady NW has provided. I have found Bonita to be…read moreprofessional, and follow through; and, Silver and Cesar have always done an excellent job cleaning! I was cursed by my Mother who owned her own cleaning business for over 20 years and had extremely high standards. For example, after she cleaned bathroom mirrors, she would turn off the lights and look at them from different angles to make sure there were no streaks. I have looked for a long time to find a service that matched that level of detail, and feel I have found it with this business! Thank you Bonita, Silver & Cesar.

The team that cleans my home is efficient and consistent and I always feel that great care is…read moretaken. They have a full schedule so making adjustments is difficult but the regular service is excellent. You will have to pay attention to their service agreement as they do require you to pay for add-ons like the inside of the fridge, etc. I have found the transparency to be very helpful. Thank you!

There is definitely a language barrier but they are fast, easy to schedule and communicate with,…read moreand did an excellent job. It was $190 for a 1700 square foot 3 bed 3 bath apartment with 3 pets.