Went for my first session today, I do have to admit, I was very nervous. I didn't know what my…read moretolerance for pain would be like. I was surprised as to how well, I tolerated the pain. I have to give credit to the amazing Marissa. I can't wait for my next session. She's awesome , I told her if we kept talking, I wouldn't focus too much on the Zapping. She was like well we should just keep talking then lol! . I'm not sure if I spelled her name correctly. I had this done at the Naperville location.

love the service and quality of care ! Will keep coming to…read morethis location and definitely will be adding on my packages

Can't recommend Colleen enough!!! (-: She has many years of…read moreexperience under her belt, is very informative and prioritizes your comfort (physically and mentally!)

From the owner: Elase is your ally in modern wellness. With 40+ locations nationwide, over 20 years of expertise,…read moreand 9,000+ five-star reviews, we've built a reputation for making aesthetic and longevity treatments feel approachable, not intimidating. Our highly trained providers take the time to understand your unique goals—whether that's refreshing your skin, addressing areas of concern, or exploring science-backed wellness therapies. From your first consultation to your follow-up appointments, we're here to support you in feeling confident and celebrated in every season of life.

Really disappointed in this place. I used to loyally go here all the time for a variety of…read moreservices. Well, unfortunately during one of their "sales" I had fell victim to the alluring scam of buying a whole vial of filler ($700!) in advance for a small discounted price. Well, life happens. Due to medical reasons along with moving states, I no longer opt to get filler and I am physically unable to get there. They will not give me my money back. No "fault" of their own... "policies" etc... However, as a small business owner myself, unique situations have to be considered. If a customer literally moved states and could not medically get said procedure anymore, I would personally give them their money back. Especially for such a significant amount of money... I feel like I just got robbed. Sad to leave this place a negative review but even sadder to see their lack of humanity given certain circumstances.

Never been to a spa type business and didn't know what to expect . They are very attentive and…read moreprofessional . I'm only getting the vitamin drip not interested in body appearance enhancements . The massage chairs make getting an I.V. a relaxing experience . The provided mood music is okay but next time I will bring headphones and stream from my phone . I did feel safe and well looked after but I think there should be a call button just for any unforseen issue that might arise . The vitamin bag can be custom mixed for your health needs . Prices differ as more complex additions are mixed in .

Highly recommend this med spa!! Absolutely incredible results. I've done 3 sessions of Morpheus8…read moreand cannot believe what a difference it's made. I've also had laser hair removal which worked very well. The staff; Ruba, Zain and Lema, yes, I've had interactions with all of them along the way in my treatments. They are knowledgeable, friendly, and they make sure you get the best results possible. Book an appointment / buy a package, you won't regret it!

From the owner: Acne Treatment, Acne Treatments, Anti-Aging, Buccal Facial Massage, EmSculpt neo, Facials, Morpheus…read more8, Vitti-Pure, Dermal Fillers

OMGG, I can't believe I forgot to give a review. All I have to say Is that Monika is the BEST. I…read morestarted my sessions with her a couple of months ago, for my underarm area. After my first visit, I have not had to shave. Today was my third visit, and I happy to say, I still not had to shave. I have had laser on other parts of my body, but never experience great results as this. Im excited to start my legs next. She's, very friendly, and gentle. I recommend Empire Med Spa to everyone. Thank you Monika!!!!

With HydraFacial I got a beautiful glowing skin as well as a plumpness with less visible pores. It…read morealso left me feeling hydrated, smooth and clean. Great job Monika!

I went for a laser treatment. It was reasonably priced. A very nice place. I will return.read more

I'm hoping that by writing this review, I can spare somebody the trauma that I went through trying…read moreto heal my acne scars! In the beginning, I had SEVERE deep acne scars. It got so bad that I didn't even feel comfortable leaving my house. I have probably been to every establishment that offers these types of services in the Chicago suburbs. I didn't realize it was such a cut throat industry! I feel like I have been hustled to the extreme! I wish it didn't take me as long as it did to find this establishment. They prioritize results over sales. From the beginning, Rebecca was transparent and felt that it was very important that I understood everything that we were doing, and, why. I'm only half way through my micro needling package! (They offer great deals on packages) My skin looks SO MUCH better and I have hope, again. Thank you, Rebecca!!!!

I have been going to Elite Laser for a few years now and I can honestly say this has been by far…read morethe best Med Spa I have come across. I have been trying to improve my skin for years and constantly struggled with trying to find a way to get rid of my Acne scarring and all their services from Micro needling to HydraFacial's and laser hair removal have shown amazing improvements and I could not be happier and more comfortable with my skin. From the customer service to the knowledge of the staff is just remarkable. Also, every time I walk in there is someone always greeting me and its clear within the workplace all the staff have a good relationship with one another as well as making their customers feel welcome and like family. I have also been in management and this Med spa demonstrates outstanding leadership and customer service like I have never seen. Thank you for such amazing results, Elite Laser!!

I have been coming for about 2 years and they do a great job! They have great packages and are very…read morefriendly, listening to your concerns and making suggestions.

10/10 I RECOMMEND! Love the facility & the people. Super friendly & accommodating. I enjoy my…read moreexperience every appointment.

Quick in and out service. Friendly staff. Clean facilities. Would book here more often.read more

Laser hair removal - I've been with Milan for a couple years now and my experience has always been…read moregreat! Appointments are always on time, staff is extremely friendly and very communicative And I love my results! Definitely give it a try if you've been thinking about it.

Can be hard at times to get an appointment. specials are sent out for member pricing when there is…read moreno discount actually given. Every service here is about $2000 per area this is an investment.

This place is amazing service doesn't take that long either if u want a lunch break service…read more(depending on the area). They're big on sanitation so no worries here.

Had an appointment at 1:50 pm, called to say I'll be four minutes late, no answer, walk in and said…read moreI'd have to come back at 3pm. The front desk lady said she was in another room and couldn't answer the phone. Sadly, go somewhere else. Their customer service sucks I called the number you provided and was told there was nothing they could do other than share my feedback with the office. I understand being late can be an issue, but I was only a few minutes behind schedule and tried calling ahead several times with no answer. Being turned away and asked to come back later felt disappointing, especially since I made an effort to communicate. I appreciate the response, but unfortunately the outcome was exactly the same, so my experience and opinion of how the situation was handled haven't changed. You need to update your policy and actually have it advertised for your paying customers. The text saying please arrive 5 mins early for your appointment isn't enough. Have a clear message regarding if grace periods exist and how long.