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    Zybs Medical Group

    2.5 (6 reviews)
    Open 9:00 am - 7:00 pm
    Updated 2 months ago

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    3 months ago

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    7 years ago

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    5 years ago

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    8 years ago

    She's Definitely not looking to screw Veterans, 100% better than a VA CP Exam. FYI, it's going to be a quick exam so be prepared for that..

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    Patient First Primary & Urgent Care - Capitol Heights

    Patient First Primary & Urgent Care - Capitol Heights

    3.4
    (8 reviews)
    2.8 mi

    I came in around 7:25 PM, just before their 8 PM closing time, fully expecting to be rushed…read morethrough. Instead, this turned out to be one of the most efficient, friendly, customer-centered urgent cares I've ever been to. From check-in to seeing the doctor to getting my prescription filled and checking out, the entire visit took less than 30 minutes -- and every step of it was handled with a smile. I never once felt rushed, even though they were close to closing. I had also called ahead beforehand, and the receptionist was courteous and made sure I knew exactly what to bring and expect, so there were zero surprises when I arrived. The facility itself was spotless and smelled great too. Every staff member I interacted with was professional and genuinely pleasant. This is now my go-to urgent care, and I'd recommend it to anyone in the area.

    I went to this Urgent Care 3-19-26 at 7:08pmthey close @ 8:00pm!! exactly. The set up is very nice…read moreinside TVs , comfortable seating and space. Its layout is like a Maze ! but it's pretty cool and in the back straight ahead it's almost like a factory lab which is awesome!. There no layout like it!!.. I Received Excellent Thorough to the Max care despite the time and its closing!!...The Receptionist Brookelyn make sure to pronounce that E ! lol was helpful, welcoming and so nice esp guiding me where I needed to go but same time letting me find my way with my cane and broke down how things work as it was my 1st time since they've been open a year and a few months!!...Nirse James was cool ! He did EkG/Xrays so smooth and bedside manner was nice to have wasn't stuck up , conversation here and there a lil laughter .Dr Keena Dillard!! Was a true Gem!! she was patient, she was kind and very knowledgeable , she broke things down so I could comprehend, she answered ANY thoughts asked what were my thoughts! , like the care she gave can't amount to any added words just remarkable in her personality and Profession!.. Megan!! Was so nice and understanding she gave me all the Steroids!! Ughhh hate them!! ;(... crazy I went in there for One thing! (Thankfully it all was normal No stroke signs just muscle pains)! Whew!!..Megan was nice , helpful she brought the old skool breathing machine!(didn't think my asthma was even flaring!!) , she came to check on me , the EKG nurse was alright!..Overall I'd definitely make this My Urgent Care and it's better towards the after 5 because they get VERY swamped!! The guy from check in was telling Us! From opening to like 4/5pm. This one does walk-ins and has X-rays!!...

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    The waiting Room
    The waiting Room
    Patient First Primary & Urgent Care - Capitol Heights
    Patient First Primary & Urgent Care - Capitol Heights

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    ExpressCare Urgent Care Center -Largo

    ExpressCare Urgent Care Center -Largo

    1.8
    (45 reviews)
    1.2 mi

    I would have given them a 5 stars for treatment they gave myself and daughter earlier this week. We…read morecame down with the flu and they told us that if we needed to bring anyone else in to do the express check in which would be a little easier. Today unfortunately my son who is 3 is coming down with the it. I decided to pre check him in and do paperwork; because I am home with the flu my husband had to take him. He arrives before the 30 mins that is scheduled. They tell him that checking in earlier doesn't matter it's still a hour wait and that they don't pull the information you fill out. So what's the freaking point of having it?????????? My baby is 3 and he couldn't get in with his primary this is supposed to be an express care and they are still waiting to be seen. The fact my husband is literally saying it's only been one person in front of them and he's trying to figure out what's going on is ridiculous!!!

    Get through the rude dismissive front office staff, it's a breeze. Ms. Nadine NEVER once looked up…read morefrom her phone while my son and I asked her for instructions. She repeatedly referred us back to the site and kiosk with the most disregard. Not listening to my issue with the site, continuously cut me off and told me to go back on the site. Only after I asked for her name, did she make an attempt to answer. Mind you there were zero other patients to serve in the waiting room. Just my son. As a Practice Manager, I would never hire let alone have a person with such lack of empathy and customer service sit at the front and be the first impression of my business. No one wants to be in urgent care on a Sunday. Have some compassion and at least act like you give a care when patients are standing directly in front of you. I had to ask multiple times what she said since she was talking in her chest. Never looked up. Her phone was more important than taking 2 mins to guide a patient entering your establishment. This place needs to be mindful of who they hire! A co worker came in (Monique). Nadine looked at us and whispered something to her. At that moment, Monique attempted to explain the site and process. I'm guessing she was to assist with customer service recovery. Poor customer service. Disgusted with this interaction. In the back, prompt care and out the door. Fix the front staff immediately if you care to stay in business.

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    The front of the building
    The front of the building
    ExpressCare Urgent Care Center -Largo
    Empty waiting room

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    Empty waiting room

    Zybs Medical Group - familydr - Updated June 2026

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