I have never had a haircut from Jen but she is my go-to for color. I went in with a picture of…read morewhat I had in mind and together we came up with some thing even better than what I wanted. She listens to me and offers suggestions as a professional that Help me make better decisions for my hair. Some of the other stylists were around and offered guidance where they had more experience which I absolutely love! I left feeling beautiful and pampered! PS: Her shampoos and scalp massages are to die for!

Great experience with Rachel for a haircut. In town for medical appointments- and I would highly…read morerecommend!

My experience was not up to standard. There was no "welcome to the european wax center" or "thank…read moreyou for coming in today". The receptionist was very rude- she was short in her responses and was rushing me through the payment process. I haven't been to a European wax center for 10+ years so I asked if I could get the free wax, which she simply said "no". It seemed grimy and dirty in the front desk check in area with excess boxes around and dirty plexiglass at the desk. Then, my waxer did not even talk or spark conversation with me. (I know that an important part of a wax is the distraction...) I was the one asking the questions and keeping the conversation rolling. She didn't explain to me what she was going to do. It was hard to relax in her presence. In terms of the waxing- she would put on pretty large pieces/areas of wax. In my experience, I have had people use smaller strips so that it was more precise and not as painful. It also seemed like she lost her grip on the wax sometimes so she took smaller pieces of the larger piece of wax. I asked how much the inner thy add on would be and she said "$12", so I said that I would like to add it. (It was actually $20). At the end, I looked down and she missed some spots. I asked her to wax another strip where there was a HUGE line of hair (I have no idea how she missed it). There were some sparse hairs that she missed too and she told me to "tweeze them because it turns out I have very sensitive skin". I knew that I had sensitive skin.... I will not be returning due to their lack of professionalism and experience.

I have been coming here for well over a year now. Tayler, who runs the front desk has outstanding…read morecustomer service skills. She is so friendly, polite and knowledgeable. Jasmine is the person I see for my services and is efficient, meticulous, professional and a delight to be around. Another thing I appreciate about this place is they are very respectful of their clients time. I'm a busy working professional and don't have the schedule that would allow me to sit and wait in a waiting room for an extended period. The client as well as the business are held accountable and have a set schedule to keep. I know I will be able to make my next obligation with no concerns because of waiting. The prices here are also unbeatable. The packages have saved me a ton of money.

I had a great experience with my hairstylist Norah! She was efficient, friendly, and when I asked…read morefor her to take off another inch when she was close to done she had no problem doing so. The salon is nice and cute inside. Also very reasonably priced. Highly recommend to anyone looking for a haircut in Rochester.

I have been going to Katie for a year. I mention to her to color the back of my hair. But no…read morestrikes were done in back. 8/12/2024 Edit: I just spoke with Katie and she called me to straighten out the situation with her. And I was happy she will fix the missed area.

Casey does a great job with her waxing services! Her studio is for both massage and beauty…read moreservices, which provides a relaxing atmosphere for an otherwise not-so-relaxing experience! It's hard to find good waxing services in the area, and she does a wonderful job!

From the owner: Brazilian Waxing Bikini Waxing…read more Eyebrow Waxing Full Face Waxing Back and Chest Waxing Half and Full Leg Waxing Spray Tanning Makeup (lessons, special occasion and weddings) Brow and Lash tinting 30, 60 or 90 Minute Facials (Customized to your needs) 30, 60 or 90 Minute Massages

I just got the Diamond glow facial yesterday with dermablading and my skin is feeling very glowy…read moreand deeply cleansed! I like that this facial has basically no downtime, your skin looks amazing right away! The esthetician was super professional and friendly. They take the time to get to know your skin concerns, inform you about the whole process, and answer your questions. It was a very relaxing and comfortable experience--and it always smells amazing!

Although I was a bit hesitant to have this elective procedure done during the pandemic, I felt safe…read moreat Posh. They had me take a quick health survey, had my temp taken, washed my hands and went in the room for my appointment. Stephanie took time to talk with me about my needs & questions and gave me great information and suggestions. Not pushy at all. So easy to get in and out and the prices are reasonable. I'm worth it right? Thanks Posh. I'm a customer for life. The receptionist actually found more deAls and coupons for me so it cost much less than I thought it would!! Yay!

Kim is FANTASTIC at lashes! I have had my lashes done for years and she is professional and has…read morehigh standards. You will not be disappointed in her work. Schedule your lash fill with Kim (or a full set...) everyone will notice your eyes.

Had my signature facial with Kim and it was 5 stars! Fell asleep within 10 minutes and when I woke…read moreup my skin looked and felt great! I will definitely be back!

Made an appointment for my mom for a makeover and she was thrilled! Knowledge of the staff and…read morehow they treated her was amazing! She is thrilled with the new look and is looking forward to the next appointment

I recently moved to the area from Austin, TX and was nervous…read moreabout changing stylists (as I think most women would be). Aveda salons are generally highly rated, so after researching reviews, I scheduled a consultation and subsequent appointment for color and cut. Ashlee is my stylist...and, I was absolutely thrilled with everything she did...color and cut were perfect and exactly what I wanted. In fact, I was happier with her than my previous stylist who was from France and had been doing my hair for about 10 years!!! The salon itself is very nice, great location, and lots of parking. If you're in the market for a new salon, look no further!

Nuha is amazing! I have been coming to her for years and have always been very satisfied with…read moreservice. I don't live in Rochester anymore but I always come back and book an appointment because she's amazing!

I was out of state and called for an appointment and she accommodated me. Real good service and she…read moredid my eyebrows very well. Really recommend her.