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    1-800 Radiator & A/C

    1.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    10 years ago

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    Outlaw Offroad

    Outlaw Offroad

    (12 reviews)

    Took my 2022 Gladiator to Outlaw Offroad after trying to get my issue fixed twice at another…read morebusiness. Shane diagnosed the issue fairly quickly and gave me what I believe is a reasonable quote for the repairs. He also informed me that the repair could cause issues with other steering/alignment components in the future, but said he did not see issues with those components now. I felt that Shane was being honest with me and went ahead ordering the parts needed for this repair. I will update this review after the repair is completed. For now I remain optimistic.

    My Experience With Outlaw Offroad - Greensboro…read more Long story, but based on my experience, I would not trust these guys with my vehicle or parts. I don't like publicly calling out a business, and I've given them multiple opportunities to resolve this privately. I've called, emailed, and reached out multiple ways without getting this handled. I dropped off a set of 2011 F-250 axles to have Artec trusses welded on, tone rings installed, and gears installed. I was originally told approximately two weeks. Two weeks turned into weeks, and then months. Throughout that time I was given several explanations for the delays: other axle jobs came in, their pinion tool broke, and later their welder was out for repair. At one point I was specifically told they didn't want to use their other welder because they weren't confident it would provide adequate weld penetration. Eventually I was running out of time and told them to just tack everything together and I would finish welding it myself. They asked me to give them another week and assured me everything would be completed. When I arrived to pick everything up, they were still welding on the axles. I was told they had been working on them until midnight the night before. That's when the problems really started. The rear tone rings hadn't been installed. I was told it was only six bolts and I could easily install them myself. I questioned that because I believed the axles had to come apart to install them--and, unfortunately, I was correct. When I started inspecting the front axle, I found damage to the unit bearings that appeared consistent with them having been struck with a hammer. The metal was mushroomed enough that the tone ring wouldn't seat correctly. I replaced both unit bearings. During disassembly, I also discovered the C-clips on the outer stub axles had not been reinstalled and the O-ring seals were damaged. This was present on both sides. Then I inspected the welding. For context, I'm a welder and Certified Welding Inspector by trade, so this is an area I deal with professionally. I found that the entire bottom side of the track-bar bracket had not been welded, along with another unwelded tab on the truss. Thankfully, I have the equipment and experience to correct the welding myself. Someone who didn't could have installed these parts without realizing what had been missed. I contacted the shop about these issues and was asked, "What do you want, a refund or something?" I explained that I simply wanted everything made right. I was told my information would be given to the owner, Brian, and that he would handle it. I never heard from him. I've continued trying to contact the shop by phone and email and even submitted a quote request hoping someone would respond. I still haven't gotten a resolution. On top of everything else, I was charged for lug nuts and gear oil that I never received, and I am still owed that money. Mistakes happen. Delays happen. Equipment breaks. I understand all of that. What I have a problem with is the combination of months of delays, incomplete work, damaged/missing components, incomplete welds, items I paid for but didn't receive, and then being unable to get anyone to resolve the situation afterward. I gave them plenty of opportunities to handle this privately before posting anything publicly. This is my personal experience with Outlaw Offroad - Greensboro. Take it for what it's worth, but I would not take my own equipment back there.

    Pick Your Part - Greensboro

    Pick Your Part - Greensboro

    (5 reviews)

    I've been here a few times, usually looking for parts. It costs $3 to get in, which is great for…read morethem because they get something from people who come to shop. Minimum age is 16, which is a bit annoying. A 12-15 year old can be of great help. So my son sat in the car. I brought with me a part I had designed to test fit - which I had done before, and I planned to buy a car console. This time they said no external parts come in because of theft. They used to just mark them. I had clearly made my part and it had my markings on it. Oh well. The staff were nice enough. The real benefit of this particular yard is that they have a pretty large selection. Just bring tools and don't tear stuff up, leave the rest in good condition. I found what I was looking for and ended up buying two items.

    Overpriced, bad service by workers, tried getting a few small trim pieces a hood, a trunk, and a…read moretaillight, and a reinforcement bar and it added up to $760. For the trim even the ity bitty small pieces they wanted to charge $7 a piece which added up to around $200 in trim, for the trunk they said that in order for the trunk to cost what it costs on the website it has to be a bare metal trunk, I've been to countless junkyards and for the trunk they charge it as just the trunk, for the trim they give you a bulk number usually around $10-$15. All those parts almost nobody needs, the car I came in for was never touched after being in there for a month, in the end they will probably just be thrown out or scrapped for nothing which is pretty sad because I could've used them just not for what they want and their attitude, the place is very understaffed and had a line of 10 people when trying to figure out why it costed so much. DO NOT GO HERE WOULD NOT RECOMMEND ANYONE.

    1-800 Radiator & A/C - autopartssupplies - Updated September 2026

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