The response was incredibly fast! I needed a quick look to check for any water issues as soon as…read morepossible. They scheduled an opening the next day early in the morning, and the inspector arrived right on time. He was very knowledgeable and put my mind at ease. Thankfully, he didn't find any signs of water intrusion.

I hired All Nation Restoration for remediation work in my home. During the project, one of their…read moretechnicians used bleach in a carpeted area without putting down plastic, tarps, or other protective floor covering. This resulted in permanent bleach damage in multiple areas of my high-quality, continuously installed Berber carpet, including highly visible areas in the middle of the room. What disappointed me most was not simply that damage occurred, but how All Nation handled it afterward. The company initially characterized the damage as something that can occur during remediation work despite taking precautions. In my case, there was no floor protection in the affected area. Their project manager came to my home shortly after I discovered the damage and saw the area firsthand. All Nation's own carpet professional subsequently advised in writing that repairs could look good but "possibly not perfect" and that replacement would be the alternative because a matching carpet was unlikely to be available. My independent carpet professional reached the same conclusion and recommended replacement. In an effort to compromise, I obtained a $2,400 estimate to replace only the affected common areas rather than the continuous carpet installation throughout my entire second floor. All Nation had offered a $1,000 credit, so I asked them to contribute an additional $1,400 toward this solution. They declined, characterizing replacement as my "preference." Yes, I do prefer my home to be returned to me in the condition in which they found it. I ultimately attempted the less expensive repair option using my own carpet professional. Unfortunately, the result confirmed what both carpet professionals had predicted: the repaired area remains visibly distinguishable from the surrounding Berber carpet. I am now left with a permanent, noticeable flaw in a high-traffic area of what had previously been a uniform, continuous carpet installation. My concern was never that I wanted a discount or that I was trying not to pay them (I have since made final payment). My concern was that the damage occurred during work performed without floor protection and that All Nation treated offering a credit and the ability to patch the carpet as sufficient, regardless of whether the repair actually restored it to its prior condition. I believe a restoration company should take reasonable precautions to protect a customer's property and, when preventable damage occurs, work toward a solution that reasonably restores the property to its prior condition. Unfortunately, that was not my experience, and it is the reason for my rating.

Brad and the team did an excellent job of replacing my roof dryer vent. They were on time and also…read moredid a complementary inspection of the roof to note any other things that needed attention on my roof. I would definitely recommend them to anyone looking to get any roofing work done. I appreciated their willingness to work around my schedule and sent out an experienced roofer to get the job done.

Thank you to Rick and the team for their help. Had an attic flood that needed to be remediated ASAP…read moreand thankful for their help. Rick was punctual, did a great job communicating with us throughout on where things stood, helped us communicate with insurance, the whole nine yards. Couldn't recommend more.

Atex Restoration was contracted in early June 2025 to do water remediation due to a leaking hose on…read moremy hot water heater (which I replaced myself) and to repair and replace water damaged flooring and sheetrock in our house. Since then (it's now mid-September) I couldn't get Atex Restoration to schedule the remaining work. It's been 3 months! The photos show what they left us with! Thanks for nothing Atex Restoration and especially Tres Davis! The plywood is covering the large holes they left in our floor! Yes, that's an opening in the flooring by the water heater! If I could leave zero stars I would! DON'T USE THEM!

Do not use them. They have several different names. Austin Water Damage, ATEX Restoration, ATEX…read moreEmergency Water Restoration, etc... the list goes on. They don't give you a price before they start tearing your house apart, they submit invoices for work that was not done, they don't keep track of your items they remove from the house, have no communication skills and their promises are not kept. If your insurance recommends these guys, ask them to recommend someone else that is honest and dependable and let your insurance know about their bad reviews online.

We had a sudden, unexpected water damage issue in our house and didn't know where to begin with…read morerepairs when we contacted Voda restoration. We were put in touch with Adam who immediately scheduled a visit, explained the mitigation and restoration process in detail and gave us a cost estimate. The mitigation team worked quickly to remove the damaged dry wall and repair team put it all back together in a couple of weeks. Adam was extremely professional, communicative and kind throughout the entire process and helped alleviate the stressful situation for us. While I would never want anyone to deal with these unfortunate issues, I would wholeheartedly recommend Voda if you ever need water damage mitigation and repair services.

We have a 9 x 12 wool area rug in our family room that needed cleaning and Travis and Will gave us…read morea quote at a very reasonable price. We set an appt and they showed up did a fantastic job cleaning it. It looks like new now and I would highly recommend Voda.

I'm never going to stop singing praises of Texas Dry Out & Restoration! I'm still amazed at Diego's…read morecompassionate, patient professionalism. Just outstanding work! This July, right before our move-in day, our 12-yr old HVAC had a line back up that caused a lot of water damage. When comparing companies to ask for help, I took special notice of the many reviews talking about TX Dry Out going above and beyond to help stressed-out people navigate insurance claims. As a disabled woman I know just how agonizing it can be to work with health insurance companies, so TX Dry Out was my first pick. I was impressed by Diego's inspection process, the equipment he used and how thorough he was, and also how patiently he explained the terminology and our different options. His expertise became even more obvious when I got a second quote from another popular company---the other tech was friendly, but had cheaper equipment, did not explain much, and gave disappointing answers to questions I only knew to ask because Diego had already explained things to me. The difference was night and day, and not just because the other company only does mitigation work, leaving the customer to figure out the build-back process. TX Dry Out was miles ahead of the game by comparison in every respect. During the mitigation and build-back processes, Diego and his crew were just amazing. They took good care of our property (I was amazed how thorough their plastic containment system was) and were excellent at coordinating with other contractors doing repairs at the same time. They were also happy to work with us on the specific HVAC company we wanted to use, which was a relief. Diego sent us multiple progress videos and never batted an eye when we dropped by to take a look at things in person. The build-back went much faster than expected, which was a relief given our stressful moving timelines. Diego was TRULY AMAZING in helping us navigate the insurance claim process. In all our conversations about the mitigation, the build-back, and insurance, he never rushed me, never got impatient with all my questions by calls and texts, and never judged me when I got confused or overwhelmed. He even reached out to a colleague for advice on something specific to our situation, which he didn't have to do. And a whole week after the entire process was complete, he helped us troubleshoot questions about the water heater that had been removed and reinstalled. Diego proved himself to be a real professional who genuinely cares. Obviously I hope we never go through this ever again, but if water damage does happen to me or anyone I care about, I cannot imagine going through it without the expertise of Diego and Texas Dry Out & Restoration! THANK YOU!

I sent a message on Yelp to a business, and it went to a few providers, Diego from Texas Dry Out &…read moreRestoration was the first to reply, he asked for a photo and shortly after we had agreed on a time for them to come see my home the next day (I got lucky with their availability). Diego and Francois did a thorough inspection at my home. They walked me through the whole thing and explained what they saw and addressed all my concerns and gave me a lot of advice and suggestions on next steps, from the exterior to the attic. They made sure I had all my questions answered and assessed the entire situation. I'm thankful for their service and will call them again if I have another water leak situation. Diego even followed up a few days later!

I worked with Jay Curry and had a great experience. He was professional, patient, went above and…read morebeyond and communicates well. I have a one story downstairs addition connected to a 2 story wall of the mainhouse and have a complex leak issue at the corner. He gave me good options for a permanent fix. I would not hesitate to work with him.

I cannot say enough good things about my experience with Clay Scribner and LOA Roofing! Clay came…read moreout to check my roof after a major storm hit the area where I live and did an incredibly thorough inspection. He took his time, explained what he was looking for, and walked me through everything he found in a way that was easy to understand. What really stood out to me was how honest and professional he was throughout the entire process. I never felt pressured or like he was trying to sell me something I didn't need. He genuinely seemed focused on making sure I understood the condition of my roof and what my options were. Clay is knowledgeable, dependable, and incredibly easy to work with. It's hard to know who you can trust when it comes to something as important as repairing pieces of your home, but I felt completely comfortable working with him. If you need someone to inspect your roof or help you navigate storm damage, I would absolutely recommend reaching out to Clay and LOA Roofing. There is no one I'd trust more after my experience with them.

They did a great job -- Javier, Zuriel, and Gerardo, the mitigation team, were excellent. They…read morewere very conscientious, polite and effecient. They did a great job.

We had a fire in the garage of my townhouse and my insurance company recommended Puro Clean and a…read morefew other companies, to clean up the mess. There was very little water damage, but lots of smoke damage. After they did the cleanup, I decided to also use Puro Clean to do the rebuild of the interior of the garage. Although their cost was a little high, they would take care of everything and I wouldn't have to do anything (like hire another company to replace the garage door). The ONLY reason I gave 4 stars vs. 5 stars is, their communication with my tenant. The tenant would take time off work to be there and they didn't show up a couple times. After speaking to Jorge about this issue, the matter was resolved and they were on time after that. All in all, I'm very pleased with the outcome of the garage with everything being replaced that needed replacing and everything restored the way it should be.

Picked together design build because of their reputation. Both Kevin (sub contractor) and Shay…read moreproject management were excellent. They don't nickel and dime you on small change orders. examples floor sealer and grout sealer done without charge. All the subs they use are excellent, a highly trustworthy family company who I would 100% recommend and use again

The owner, Roi, fixed the issues and reimbursed me for a portion of the charges. Just be aware if…read morethe project rep on the ground isn't doing well to contact the owner, Roi, immediately.

Rick was professional and knowledgeable! He took his time when doing the assessment at our house…read moreand investigated a couple other areas we hadn't planned on, and thankfully so because he found a bad spot of mold in our kitchen! He is timely with his communication as well, both in text and email. His protocol work is extremely detailed. We got comments from all of the restoration vendors we got quotes from that the protocol was thorough and easy to follow, so we found the value of the price paid well worth it. We recommend him and his company!

A 5-star review is certainly not enough stars for the work of Fusion Environmental Engineering…read moreGroup. Due to mold infestation in our HVAC system and duct work, cleaning the duct work was not a viable option. After conducting extensive online research, Fusion Environmental Engineering Group in the Austin, Texas area was selected to evaluate and test the air in our house for mold. Fusion Environmental Group provides Residential and Commercial Mold Inspections, Indoor Air Quality Inspections, Residential Asbestos Inspections, VOCs, and Formaldehyde Testing. The Austin Fusion team of Rick Weir, Mold Inspection Consultant, and Chantell Kirwyn (Tamer of Details) were outstanding in their interactions with us throughout the entire process. Rick Weir conducted extremely thorough mold and air quality inspections. Rick and Chantell are a joy to work with. I cannot say enough good things about Cary Kraft, Senior Project Manager. Cary Kraft's clear and in-depth communication throughout the project provided us with peace of mind. Cary also ensured that we would know every detail regarding the project so that there would not be any surprises. We never expected we would ever need an Environmental Engineering company in our lifetime. The Fusion team made the mold inspection and step-by-step process as painless as possible. If you are unfortunate enough to experience a mold problem that requires professional analysis, rest assured Fusion Environmental Engineering Group is the first company you should call. I highly recommend Fusion Environmental Engineering Group.

Summit is the best for anything septic! Clear communication, fair pricing, and they get the job…read moredone right. Once I find a service provider I like, they're like gold to me. You can count on Summit Excavation to show up when you need them. Casey has helped me out on Sundays, holidays, and always a quick response when my septic needs attention. 10 stars, they're the best!!!

I needed to move my septic field to build a pool and had a hard time fining a septic company that…read morewould even call me back until I found Summit Excavation. Casey came out and quickly gave me fair estimate and did a great job. I would definitely recommend him to anyone needing septic work.