When you need a septic "angel," Orlando to the rescue! In addition to professional and prompt…read moreservice, the owner is truly one of the kindest humans I've had the pleasure to interact with. I recently had a scheduled quarterly inspection from another company on a Friday. I won't go into details except to say the aerobic system was not functioning correctly and there was a risk of waste coming back into my house. That is a scary situation. :-O The company told me they couldn't do anything until the following Monday, and because of several personal issues checking into a hotel for the weekend was not an option. After calling over a dozen companies well zero success and no options for any type of resolution, Orlando called me back right at COB. I explained the situation and my concerns to him (e.g., definitely the need to at least flush a toilet over the weekend). Orlando was very attentive to my needs and went absolutely above and beyond what any small business owner would normally be willing to do. He voluntarily came to my property and did a small "fix" to at least get me through the weekend until the system could be repaired. And he did it out of the kindness of his heart (no charge). Turns out we're actually almost neighbors. Sooooooo, on a Friday after business hours, after working a long full week, Orlando literally saved me both from possible hazardous waste flooding my house and the unnecessary additional anxiety that frankly I can't currently handle. Thank you thank you thank you!!! May all good things be gifted in life to you and yours. You deserve the best. I highly recommend for all of your septic service and repair needs. 10 stars if I could. :D Support local. Support small. #ATX

Top marks all around. These folks were friendly and professional. Arrived on time, got right to…read morework. Answered all questions honestly and thoughtfully. Every single individual I met or spoke with on the phone deserves top marks. When I wrote the final check I told them that I was really happy to be signing this, because I felt so good about the quality of the service.

Called Alpha Septic to get our septic pumped on Dec. 31. Scheduled an appointment for Jan. 2 at…read more8am. NO show and NO response to several voice mail messages. Had to find another company to come out and pump our septic.

Fast, clean, well prepared and professional. I have no reservations about using them again.read more

This started two weekd ago after very heavy rain. Our pump was working but never shut off. We…read morewere told (by another service provider) that the field was probably saturated, afterall, we had received 9.5 inches of rain in the previous week. This was July 14. Two weeks later the same thing happened. Pump never shut off. Our previous septic company couldn't get to us and recommended Sandifer Septic. I texted Caleb and he replied quickly (That was Tuesday after 5pm). We set up an appointment for Wedneday at 10:30. Caleb texted me when he was on his way (on time!). Together we found the end caps on the field lines. Caleb uncapped each one and flushed the lines (see photos) full of sludge and roots. After the lines were flushed the pump returned to normal operation and quickly the tank was empty, the pump float went down, and pump shut off (all back to normal). Nobody likes to deal with this sort of thing. But having a great sevice company brings great relief to an undersirable situation. We can now flush toilets, wash dishes, etc. Back to normal and I can't say enough about Caleb Hinojosa from Sandifer Septics. He is friendly and professional. He gave a great recommendation for finding the end caps in the future. Overall, totally satisfied with this experience. They don't pump tanks. The do install and repair work. Caleb recommended Hambone Plumbing (Justin Hamby) for pumping septic tanks. I can't review them yet but in several years when I need pumping I will give them a try. For anyone needing repairs service (not a basic pump-out), I would highly recommend Caleb at Sandifer Septics.

Super fast repairs. Great communication. Wen above and beyond. Will call again! Great team!read more

Honestly the work is good...as it should be from a master plumber…read more The issue I have is the issue I've had with literally every plumber ever. They've got you over a barrel when they come out and start throwing parts. This was an install of a drop in kitchen sink and faucet. He told me his hourly rate was 135 bucks. I was expecting to spend about 400 maybe 500. The final bill was 850. I feel I was overcharged on both the parts and labor. He charged me starting 45 min before he got there but still included a "truck charge." The removal and replace of the sink took 2 hours. To me the "clock" starts on the labor at the agreed upon arrival time. When I'm getting charged 439(!) bucks for parts on top of the sink and faucet itself, that extra charge for labor is quite unwelcome. I mean the sink and faucet itself that were "nice" were like 500 bucks. So almost that again just in parts. ‍ His answer in general as I look at these reviews is that he buys his parts from a plumber supply not Home Depot etc. I would have to research each individual part to see if its price point is "fair". A perusal of solid brass fittings and pvc p traps on the Lowe's site shows the price I paid was about doubled. He acted quite insulted that I wouldn't know just how much better his parts were and implied they were all but unavailable at big box stores. literally doubling what I expected to pay was quite a shock to say the least. It is what it is. If I was able to do it myself, I would've. Live and learn Learn a trade kids lol

Brad was professional, courteous, and on time. He was able to unclog our drains, and he left the…read moreentire area very clean. He also gave us advice as to how we can manage/monitor our drain issues that were related to our air conditioning condensation that was the cause of our problem. Brad was very thorough and presented himself as a knowledgeable and capable plumber.

Knowledgeable with the kind of neighborly service that you just do not get anymore. Helped me with…read moremy product and what I needed quickly. Added tips to help me with my installation and a quick demonstration. Then the Owner also recommended some good referrals for me for some other services. Customer for life here!

Wayne knows... really that is all you need to know. Got a septic question or need? Call Wayne…read more He is a brilliant source to all things septic. Project assessment, permitting, supply, recommendations for other companies to work with... Wayne knows... If Wayne were a secret, I wouldn't tell you ;)

This is an awesome company with great service and fair pricing. I have used them before, but I…read morecalled this morning after waking up to the sound nobody wants to hear - their septic alarm. The woman that answered the phone was super nice and helpful. They were booked solid and said they would try to move things around and get me in before closing today. Not only did they do that, but they also had someone at my house and the issue resolved within two hours. The tech was also such a nice guy with so much knowledge. I will never call anyone else for septic repair services.

I have never used this company but I was driving on RR12 in Dripping Springs today towards…read moreWimberley and one of their vehicles (RAM van) was driving behind me so dangerously. I was going the speed limit and 5 above and the JMA driver was so close to me and accelerating recklessly and swerved suddenly to the left a couple times (I think to see if they could pass me on RR12, which is a one lane street and would be so dangerous) and I was honestly afraid the entire time I was in front of this driver. I had two toddlers in the car and am 9 months pregnant and was just having such a bad feeling that I have not experienced on the road in a very, very long time, maybe ever. The company should know one of their employees is driving dangerously in a JMA vehicle.

I've been working with Marty at Austin Area Aerobic Services LLC for years now and have had nothing…read morebut a great experience with them. The communication, estimates and renewal process has always been great. I would highly recommend for your septic needs.

Can I bump it up to 50 stars? Marty went above and beyond…read morefor us. He recognized an issue on his end and took accountability for it and made it right at the speed of light over a holiday weekend. He has earned a customer for life with his integrity and knowledge for maintaining our septic system. Thanks!!