After my super pleasant experience with Joe and Tyler handling the installation I've always wanted…read moreto leave a raving review, but decided to hold off until at least a year passed to ensure the system had no issues. I had a full house water softener with a carbon filter installed, as well as an under the sink RO filter. Texas water is not the hardest water, but there is a palpable difference with a softener installed. The RO water also tastes great and everybody always compliments it, and even the picky dog guests love it. I have nothing but great things to say about Joe and his team. Their attention to detail from explaining the different systems, what it does, up to installation, and even post installation and checking in after is unmatched. I wouldn't hesitate to work with Joe and co again.

I am super happy that I went with Supreme Water Filtration co. I did some research on other…read morecompanies and felt like I made the right choice. Joe was SUPER helpful, knowledgeable, and honest ! His team of installers did a really good job on the installation side as well. At first we thought we had to put the system on the outside of our house, but the installer was able to figure out how to maneuver it into our garage. Very happy about that. I'm also shocked at how good my water tastes straight out of the faucet! I also have peace of mind now that I have the filtration system in place.

Thank you so much for a great and stress free work! Kudos to all of you! Cost effective and…read moreexcellent work.

We had a slab leak in our home and contacted Thorough plumbing. They came out that afternoon. Our…read moreplumber was courteous and knowledgeable. We knew this could have been much worse and I'm so thankful for Thorough plumbing acting quickly. We'll be calling them if we have any plumbing problems. Thank you to everyone at Thorough for taking such good care of us and our home.

Amazing electrician that is honest and does great work. He is a master of his craft and gets…read morestraight to work. I will use them if I have any electrical needs. He explained what he was doing and showed me what to do if my breaker goes out. Family man that never stops working, hence, NSW. He doesn't try to buckle and dime you and he is fair with his prices. Thank you Jason!

Poor Communication I…read morecontacted this company to install two smoke alarms at one of our rental homes. The technician came out and said the whole system needed to be checked, then claimed that three alarms were required instead of two -- without notifying me, the landlord. Later, the owner called and admitted there was a communication issue. Then he called again, saying that to install two more, I would need to pay another $150 trip charge, plus the cost of the two additional units. This experience showed very poor communication. They even told my tenants that more smoke alarms needed to be replaced, which was not true. When I visited the property myself, I confirmed the home was built in 2017, and most of the smoke alarms are still under the 10-year manufacturer warranty, so they do not need replacement. The story kept changing, and it felt like they were more interested in adding unnecessary charges than standing by their word. I would not recommend this company to anyone.

AVOID AT ALL COSTS!!! Had a shower leak in the upstairs bathroom. They demanded a ton of info to…read moreset an appointment. We provided the info, and an access code so they could check it out while I was at work. They confirmed the appointment, and then no showed entirely. They claimed their technician didn't have the door code and that I had only provided a gate code. We have no gate lock whatsoever and no keypad for a gate. They just hadn't shown up. They then said they would ask about getting somebody back there later today. Then texted me saying they wouldn't provide the service. Unprofessional & lazy.

Jacob and his team at Pure came out and saved our kitchen sink. Hubby was making dinner and in the…read moremiddle of dinner realized that our sink was no longer draining, black water started emerging from the pipes and we had no way to finish making dinner. Jacob kept us informed the entire time of what he was doing and gave us suggestions on some better care practices for future prevention of the same occurrence. He was so nice, was able to fix the issue surprisingly fast and even cleaned up everything including putting stuff back under the sink for us! If anyone asks me for a plumbing recommendation it's literally this place. Highly recommend.

VA water was easily the best company that I've spoken to and dealt with. Vlad gave me a fair price…read morecompared to other companies that just lied to us. We hired him immediately for full house softener and RO system. They respond fast to questions and have been out here to help with replacing filters

I called a few places to get information on a RO system. Once I contacted VA Water LLC, not only…read morewas Vlad quick to reach back but he was very informative and patient with all my questions. I felt more than comfortable moving forward, he was even able to work us in for the following day. Vlad came out himself completed the install without any issues, explained the system before leaving and my water tastes great. I will definitely be using their services again. I highly recommend them.

I have been doing business with Benjamin Franklin Plumbing for decades. You name the issue or…read moreservice, and they have been my trusted go-to provider. My most recent experience was the installation of a new hot-water heater in April 2025, which cost $3,000. The initial installation failed the City of Allen code inspection, so the plumber had to return--and the code department had to revisit--before the installation could be approved. This morning (Saturday, July 19, 2025), I discovered I had no hot water. I climbed into the attic and found that the pilot light had gone out. I attempted to relight it myself but was unsuccessful. When I called Benjamin Franklin Plumbing, the representative I spoke with was both arrogant and dismissive. I was told I would have to wait until Monday for service. When I asked about my warranty, I was informed it had no bearing on their scheduling. I expressed my dissatisfaction with her attitude and asked to speak with her manager. The manager then agreed to make an exception and try to fit me in today. It appears that warranty work is treated as a lower priority than paid service calls. I plan to reevaluate my relationship with this company--I do not appreciate being treated with such disrespect. I'm sure there are other firms that place greater value on long-term clients. Friday morning 7/25/25 Art came out on Tuesday of this week to inspect the issue with the pilot light. He was here something like 20 minutes and spent 17 of those minutes lecturing me about attic ventilation. I found him to be something of a cross beteween passive-aggressive and pompus. I advised that I had the soffit vents relaced two years ago at a cost of about a thousand dollars. I reminded him that this new Rheem replaced another 10 year old Rheem and the pilot light in the replaced water heater was fine. Art did point out that a "fan box" would help a lot and I went out and bought a $200.00 Ryobi wind tunnel from Home Depot and put it in the attic. So imagine my surprise when I woke up this morning with NO hot water. I think these people have sold me a "bad bill of goods".

We had a leaky facet under the sink. We called Ben Franklin and within hours a technician was…read morethere to rescue us. My husband had tried to fix the issue but this issue was a little tricky. Alan came to our rescue was knowledgeable and kept us informed of everything he was doing and how that would fix the problem. We are both so thankful that on a Friday afternoon, we received excellent service and a resolution as we were hosting a birthday party the next day. Thank you Ben Franklin!

Hello, We used Trident Plumbing out of Frisco Texas for a slab leak detection during our home…read moresale. The quality of testing was terrible and our follow up requests for support was worse. Trident detected two leaks under the house. One leak they detected was 7 feet away from the actual leak and the other was 21 feet away from where they detected. Because we used their recommendations on access points and measurements we went into the slab in the garage to fix one and tore apart one of our bathrooms to access the other. Based on the actual locations we could have gone in from the exterior of the house. Their errors cost us an extra $5,700 in plumbing cost, more than $900 in bathroom repair and alot of work and time. Each time we followed up with Trident to discuss the situation we were treated very poorly. I also sent them emails with no follow up. Thomas Bates and Brian Brunner miss handled the situation. Follow Up to Response Below: I guess I can't respond to your response below but I can edit my initial comment. 1) We hired you for a leak detection and your leak detection was completely wrong. As a licensed plumber I expected quality work as I would with any licensed professional. The very experienced licensed master plumber we hired to do the digging and repair thought he could rely on your detection as well. 2) Your price per foot to dig was much higher thus we would have had a larger outlay of cash if we went with you to do the work. Furthermore, given the quality of your work, in hindsight I am thankful we did not use you. 3) Obviously you care more about your online reviews than you do your customers because this has been going on since December with no adequate response from you and yet you respond to my Yelp comment within a couple hours.

I can't say enough good things about Trident plumbing. I recently had to replace my pressure…read moreregulator valve and contacted a few plumbers to get estimates and time frames. Trident had availability when I need them and their price was fair. Vlad and his assistant (my apologies I forgot the assistant's name) were the plumbers assigned to my job; They were both professional and courteous. Vlad explained what they were going to do and got quickly to work on replacing the valve. They worked tirelessly digging up and removing the old valve. Despite the heat and humidity they were happily working together to replace the valve and even dealt with interruptions from my son who was very curious about the work taking place outside of his window. They answered his questions and didn't seem annoyed by his curiosity. Once the job was complete Vlad showed me the new valve and explained how to operate it, he also explained the invoice and asked if I had any questions. I don't know much about plumbing, but the quality of the work looked top notch. They cleaned everything up and I couldn't even tell anyone had been in my flower bed. I was really impressed. Lastly, the inspector for the city of Frisco came out to inspect the job and even commented on how clean and professional the new installation was. I highly recommend Trident plumbing and I will use them for all of my future plumbing needs. I was happy with the entire process; I didn't feel like I was being upsold or overcharged for the work. Everything was explained and the work was preformed in a professional manner. Well done!

No one is perfect, but this local TX company is the best at what it does. Install a solid water…read morepurification system under your kitchen sink, changing the filters once a year. From me, they earn a solid B+. Note: in the DFW, there ARE no "A's".

Before calling JBC Water Treatment, I researched other companies offering water treatment services…read more Based on reviews & pricing JBC was the best option. An option I do not regret. They were responsive when I called, they did a follow up afterwards & the pricing cannot be beat. Marvin explained the system & its process; he was awesome, he cleaned each area where he worked & was very detailed. I would highly recommend JBC Water Treatment.

We had a great experience with HandyMan and would highly recommend Vladimir to anyone with plumbing…read moreissues. Our AC drip line, which ties into the sink in our upstairs bathroom, had backed up and caused the sink to clog and overflow. He was able to come out quickly, diagnose the issue, and get everything resolved. While he was here, he also took care of another clogged sink in a separate bathroom (gross wife rat tail, don't ask). He was professional, knowledgeable, efficient, and gave us great recommendations to help prevent future issues. Excellent service from start to finish. We would highly recommend using him again!

So nice and honest! Wonderful work, very knowledgeable! Even with an unusual plumbing situation.read more