I am so happy with my upgraded water softener and filtration system!!…read more Joseph was very responsive throughout the entire process and took the time to answer a lot of detailed questions before I made my decision about the equipment, long-term maintenance, warranty coverage, and service costs clearly. Brandon and Tyler handled the installation and were professional, knowledgeable, efficient, and respectful of my home. They worked quickly, kept the area organized, and left the installation looking clean and sleek. There was a plumbing issue during installation involving the inlet/outlet configuration corrected it immediately. They also noticed that my existing water-softener drain line was smaller than what they preferred for proper regeneration. Rather than ignoring it, they brought it to my attention and Joseph agreed to upgrade the drain line so the new system could operate properly long term. I really appreciated that they identified the potential issue before it became a problem later. The difference in my water was immediate. I took my first shower after installation and it was incredibly soft and silky -- noticeably better than the Whirlpool system I had for 7 years since it can soften and filter for chlorine and other contaminates. I also appreciate how simple the maintenance is. I only need to keep salt in the brine tank, and the system regenerates automatically. No special softener-cleaning products or complicated routine maintenance. I spent $3k for the unit and install, and this is one of the best investments to make for your home, skin, hair, and physical health. With a 5 year warranty and reasonable service fees after, I now have peace of mind after dealing with the failure of my previous unit. Thank you to Joseph, Brandon, and Tyler for a great experience. I would absolutely recommend them!!

I recently inherited a home that had a complete water conditioning system and was somewhat naïve…read moreand how to use it. I called supreme water filtration, and spoke with the owner Joseph, who couldn't be nicer. He also walked me through and educated me on the system and literally saved me money by not having the previous owner's company come out and negligently charge me money. Trust and integrity are huge in my book, and Joseph just reinforce that ideology. I would highly recommend anyone to deal with him and know that you are going to get a good honest vendor. Thanks Joseph for your help today!!

Thorough Plumbing was recommended to me for a PRV valve and to diagnose a leak, and I was very…read morepleased with their service. Jeff, the owner, took his time explaining possible causes and remedies for our leak, and he worked late 2 nights to get all work done quickly. Jared worked with him and was very professional. When Jeff was not available one day, I appreciated that Jared responded to me quickly to answer my questions.

When out water heater died last year, I asked Jeff if he would install a better quality water…read moreheater, so I wouldn't have to replace it in 10 yrs, so he chose a 12 yr parts and 2yr labor warranty Rheem with lots of bells and whistles. It didn't even last a year before the heating element cracked... When I reached out, no one responded for a week, before I could get someone out to just come and access it. Upon inspection it was the heating element that had cracked. Rheem had them on back order, so Jeff's colleague, Antonio researched and found a replacement element, that was available the next day and made every effort to get our water heater repaired asap, before the weekend. Antonio is responsive, professional and helps in a timely manner. Jeff didn't respond for a week. We were without hot water for 10 days! The water heater never got to the set temperature of 129°, it would only get to 102°, which I don't feel sanitizes my dishes and clothes. Fast forward to less than 2 weeks later and the water heater stopped heating entirely again! I reached out to Jeff on Thursday (6/25) and still haven't heard a word from him. Thankfully, I have Antonio's contact info, as he actually is responsive and responds within minutes. My issue is I reported it not heating last Thursday, this go round, the part has to be ordered and they don't know how long it will be before it gets here. I call BS, as I ran a maintenance and construction company for 17yrs and I know all of the verbal jargon used by vendors to delay repairs/replacement of parts... I've heard them all... So we're on day 6 without hot water and no idea how much longer we're going to be without a hot shower, hot water to wash dishes or our clothes! So extremely frustrating! Save your money and find a better plumber!

We would 100% recommend Jason for the following reasons:…read more 1. We called him on New Years Eve (12/31/17) and explained that we did not have heat. The wiring from our boiler to our thermostat was faulty. Jason immediately alleviated our concerns that he could be of assistance and he visited our house shortly thereafter. Yes, he came to our house on new years eve to help us out in need when no other electrician was available. He sacrificed his time, and his holiday schedule to help out strangers in need. 2. Jason was professional, knowledgeable, kind, and hard working. He took the time to hear of concerns, and explain everything in details so that we understood the electrical/heating problems that we were facing. 3. Jason cleaned up the work of our previous scammer electrician, who cut corners, left holes in our wall, left exposed wires everywhere, and who was unreliable. All in all, we will gladly work with Jason again. In addition, we will recommend him to all our friends and family who need electrical assistance. Look no further for an honest, hard working, reasonably priced, intelligent, and kind professional!!!!

Amazing electrician that is honest and does great work. He is a master of his craft and gets…read morestraight to work. I will use them if I have any electrical needs. He explained what he was doing and showed me what to do if my breaker goes out. Family man that never stops working, hence, NSW. He doesn't try to buckle and dime you and he is fair with his prices. Thank you Jason!

AVOID AT ALL COSTS!!! Had a shower leak in the upstairs bathroom. They demanded a ton of info to…read moreset an appointment. We provided the info, and an access code so they could check it out while I was at work. They confirmed the appointment, and then no showed entirely. They claimed their technician didn't have the door code and that I had only provided a gate code. We have no gate lock whatsoever and no keypad for a gate. They just hadn't shown up. They then said they would ask about getting somebody back there later today. Then texted me saying they wouldn't provide the service. Unprofessional & lazy.

Service: Immediate, friendly, kind, thorough, and honest…read moreBonus: 24/7 We were sold on their honest customer service Just the phone call made my day when she said they would send someone out right away. We will definitely be working with them. -Accurate Leak & Line aren't general plumbers...I think they only do line replacement from what I gathered -A#1 Air & Rescue air and plumbing only assigns unreliable time windows Thanks again Pure Plumbing!

VA water was easily the best company that I've spoken to and dealt with. Vlad gave me a fair price…read morecompared to other companies that just lied to us. We hired him immediately for full house softener and RO system. They respond fast to questions and have been out here to help with replacing filters

I called a few places to get information on a RO system. Once I contacted VA Water LLC, not only…read morewas Vlad quick to reach back but he was very informative and patient with all my questions. I felt more than comfortable moving forward, he was even able to work us in for the following day. Vlad came out himself completed the install without any issues, explained the system before leaving and my water tastes great. I will definitely be using their services again. I highly recommend them.

I had an inspection of the water heaters. There were several issues. One was almost past its…read morewarranty time so we decided to change it out for a new one. Also, the previous plumber put circulating pumps on both our water heaters to lower the risk of freezing pipes during cold weather, but the flows were going the wrong direction so they needed to be either changed or taken off. We took those off. That evening, there was a slight drip that apparently activated the auto shutoff valve of the new water heater and turned off the hot water line. I put in a call that night and they responded quickly and had the repair done early in the morning. Benjamin Franklin Plumbing has good service and great plumbers who tell you straight what needs to be done and corrects any errors on their part quickly and in my case, for no charge. I would totally recommend them.

This was a NIGHTMARE, worst possible. Long story short, we had lost water pressure. Called the…read moreBEST (or so we thought) Plumber in Mckinney. We have used them before. They tell me I need a new PRV (pressure release valve) and it will cost $3,800--Expensive but we authorized the work. They turn water off and start digging, and they tell me they cannot find the PRV and need to stall a new water line--$9,800. OMG-- water shut off, yard a mess and I have no other options. They did the work, and replace yard ( left it a total mess). Next day I have zero water pressure for my lawn sprinklers. I call my handy man and he finds a 1 inch sprinkler pipe Ben franklin broke when they filled in their trench (improperly) AND he found the PRV 18 inches from my main water line!! I spent an EXTRA $6,000 because of Ben Franklin's incompetence!!!! Their supervisor tells me that can't look underground everywhere!! BF does a lot of work in Stonebridge, and should know how to locate this valve.! The Company offered me $200 for my troubles, which does not even cover the cost of MY handyman PRV valve is located next to white stake in top left of Photo BE VERY CAREFUL

I can't say enough good things about Trident plumbing. I recently had to replace my pressure…read moreregulator valve and contacted a few plumbers to get estimates and time frames. Trident had availability when I need them and their price was fair. Vlad and his assistant (my apologies I forgot the assistant's name) were the plumbers assigned to my job; They were both professional and courteous. Vlad explained what they were going to do and got quickly to work on replacing the valve. They worked tirelessly digging up and removing the old valve. Despite the heat and humidity they were happily working together to replace the valve and even dealt with interruptions from my son who was very curious about the work taking place outside of his window. They answered his questions and didn't seem annoyed by his curiosity. Once the job was complete Vlad showed me the new valve and explained how to operate it, he also explained the invoice and asked if I had any questions. I don't know much about plumbing, but the quality of the work looked top notch. They cleaned everything up and I couldn't even tell anyone had been in my flower bed. I was really impressed. Lastly, the inspector for the city of Frisco came out to inspect the job and even commented on how clean and professional the new installation was. I highly recommend Trident plumbing and I will use them for all of my future plumbing needs. I was happy with the entire process; I didn't feel like I was being upsold or overcharged for the work. Everything was explained and the work was preformed in a professional manner. Well done!

Hello, We used Trident Plumbing out of Frisco Texas for a slab leak detection during our home…read moresale. The quality of testing was terrible and our follow up requests for support was worse. Trident detected two leaks under the house. One leak they detected was 7 feet away from the actual leak and the other was 21 feet away from where they detected. Because we used their recommendations on access points and measurements we went into the slab in the garage to fix one and tore apart one of our bathrooms to access the other. Based on the actual locations we could have gone in from the exterior of the house. Their errors cost us an extra $5,700 in plumbing cost, more than $900 in bathroom repair and alot of work and time. Each time we followed up with Trident to discuss the situation we were treated very poorly. I also sent them emails with no follow up. Thomas Bates and Brian Brunner miss handled the situation. Follow Up to Response Below: I guess I can't respond to your response below but I can edit my initial comment. 1) We hired you for a leak detection and your leak detection was completely wrong. As a licensed plumber I expected quality work as I would with any licensed professional. The very experienced licensed master plumber we hired to do the digging and repair thought he could rely on your detection as well. 2) Your price per foot to dig was much higher thus we would have had a larger outlay of cash if we went with you to do the work. Furthermore, given the quality of your work, in hindsight I am thankful we did not use you. 3) Obviously you care more about your online reviews than you do your customers because this has been going on since December with no adequate response from you and yet you respond to my Yelp comment within a couple hours.

No one is perfect, but this local TX company is the best at what it does. Install a solid water…read morepurification system under your kitchen sink, changing the filters once a year. From me, they earn a solid B+. Note: in the DFW, there ARE no "A's".

Before calling JBC Water Treatment, I researched other companies offering water treatment services…read more Based on reviews & pricing JBC was the best option. An option I do not regret. They were responsive when I called, they did a follow up afterwards & the pricing cannot be beat. Marvin explained the system & its process; he was awesome, he cleaned each area where he worked & was very detailed. I would highly recommend JBC Water Treatment.

Absolutely outstanding service from Legacy Plumbing!…read more I had what I thought was going to be a simple toilet repair, but it turned out the toilet itself needed to be replaced due to some poor craftsmanship from previous companies. The last homeowner had a cheap toilet installed, which created more problems than expected. Jake was fantastic throughout the entire process. He took the time to explain my options, answered all of my questions, and made sure I understood what I was paying for rather than just pushing me toward the most expensive solution. What really impressed me was that Jake worked the cost of the work they had already completed into the replacement toilet, which saved me a significant amount of money. The pricing was very reasonable, especially considering the quality of the service and the unexpected issue we ran into. Great communication, fair pricing, excellent workmanship, and genuinely great customer service. I would absolutely recommend Legacy Plumbing, and especially Jake, to anyone who needs a plumber. Five stars all around!

The plumber did a very through and neat job. He explained everything he was going to do and…read moreanswered all of my questions. The total cost was within the estimated range. Will use Legacy plumbing again!