Showed up on time for an appointment and fixed the problem. Very friendly owner. Would hire him again. read more

The problem of a pressure restrictor was fixed and no cost. They had put it in a month back then problems with in the house were fixed as well as sprinkler freeze break. Toby is the Best. His crew works so well and friendly. read more

We needed a water heater replaced. They answered the phone and walked me through the replacement process and even quoted me over the phone. The owner was going to be in my area that afternoon, so he stopped by to confirm everything and scheduled me for the following morning. His crew was on time, they finished quickly, and did everything they said they would do. I had a new water heater by lunch. The final price was exactly as quoted. I could not be any happier with their prompt service and quality of work. Thank you, Imperial Plumbing! read more

We've called Matt several times in the last year. Always prompt response and job done ASAP. Would not hesitate to recommend Imperial Plumbing to anyone who has a need big or small Barbara and Sebastian read more

I used this company again, te are awesome!!! I would recommend them to anyone without hesitation.

Great Service, Super Knowledgeable Toby with Imperial Plumbing did a fantastic job. Service was prompt; he came out the day after the initial phone call. Toby was both efficient and effective. He answered all of my questions (I had a lot because I'm a new homebuyer) and walked me through some tips. I would absolutely hire Imperial Plumbing in the future if the need arrises. read more

I called Toby on a holiday and told him about the water heater that busted in our attic. He took the time to explain how to shut the water off and stop additional problems from occurring. Scheduled his crew to come out two days later to replace the water heater in the attic. These guys were very professional and quick. They laid out plastic to protect our flooring and cleaned up afterwards. They even installed a valve that automatically shuts off water in case of future leaks. I love supporting small local businesses, and encourage anyone needing plumbing services to give them a try. Prices are comparable to others, but their service tops anyone in town! Thank you Toby and your wonderful crew. read more

So many excellent things to say. From when I called, Toby was clear, polite, straight. Understood what I want and agreed in writing. He did the estimate the next day and came in to do everything the day after after the pipes broke from the freeze. I decided to repipe with pex. He did what he said he would do. Very nice and polite and work mask inside. My tenant complimented him and his crew to me. Showed up when he said he would. When he came across something, he called and discussed before performing anything different. I truly appreciate that. Super nice and clean job. Performed exactly as agreed plus more actually. He put a cut off valves without me asking because he thought it needed. Pipes where all insulated nicely wrapped and labeled!! He took bunches of pics and sent to me. He is not the cheapest but i'm so glad I found him. Now, I sure have someone I can trust to do my future plumbing job now. Thank you Toby and your crew! I'll be recommending you guys. read more

Imperial Plumbing - Nicely labeled insulated and wrapped! - Plumbing Near Me - Denton, Texas

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Toby and Sam did an exceptional job! I needed an outdoor bib to be replaced and Toby communicated with me very well and didn't give me any run arounds...they will be my "go to" for any plumbing needs... read more

Toby and Sam did excellent work. They were on time and cost was exactly as quoted. I'll definitely call them again in the future. You should too!! read more

I was very pleased with the service we received yesterday, which included replacing fill valves in both toilets & clearing one chronically clogged sink. The price was reasonable, and included a volume discount for the multiple services we needed. Best of all were the several bits of education they gave us in regard to various water & sewer valves in and around the house...sometimes the free stuff is best! Thanks again, Toby! read more

Toby at Imperial Plumbing diagnosed a problem that was caused by another plumbing company. He was able to give his professional opinion as to the remedy. He is very honest and reliable. I will be using Imperial Plumbing in the future. read more

Toby was so knowledgeable and great to work with. He replaced a toilet for me. He explained everything to me as he went along, including any extra charges that could come up, just in case. I know who I'm calling next time I have a plumbing issue. I would absolutely recommend them. read more

I called Toby about my water heater issues, but ended up doing the work on my own. Toby immediately said that if I have any questions during the process, to call him and we could walk through it. I ended up having to call him twice, he took his time to troubleshoot the issues and walk me thru the steps. He even shared text messages and photos through the day. The only reason I didn't give five stars, is because he hasn't actually done work for me yet, but I can honestly say, he cares about customer service/satisfaction. I have found my plumber whenever future situations call for one. read more

Toby is friendly, informative, great communication...and showed up right on time. Very professional and knowledgeable.

This is a top notch plumbing company! Toby and his crew are prompt, honest, reliable and will give you all the information you need to understand what they'll do and/or recommend. We can't say enough good about them! During the Texas ice storm repairs, Toby returned my voicemail in the evening (we had 2 toilets that stopped working). He gave me information over the phone, quoted me a price and even though I'd reached another plumber in the interim, Toby offered to give me more info if I needed it when the "other" plumber arrived. Well, the "other" plumber was a no show and Toby fit me in the next day and did a fantastic job and his price was very reasonable. We will be using Imperial Plumbing and Toby for all our future plumbing needs! read more

Sam and Gary were extremely professional, kind, and thorough. They took the time to explain things and were very upfront. They had masks on and made sure to clean up after they did any work. Toby was very kind, knowledgeable, and very helpful on the phone and was able to give me honest feedback and reasonable estimates. I received a phone call 30 minutes prior to the guys showing up and they showed up on time. I highly, highly recommend Imperial Plumbing and will definitely use them again should I have any issues in the future. read more

Great experience with Imperial Plumbing. Toby was our plumber and he was prompt and very friendly. He thoroughly explained the issue and what our options were, showing me along the way exactly what he was talking about and what the pricing would be for the different options. I forget the name of the gal I spoke with on the phone who scheduled my appointment, but she was most helpful. She was very friendly and also thoroughly explained the process (they'd been out once prior to our scheduling the work as they were initially dispatched by our home Warranty company who ultimately did not cover the issue and so we secured Imperial Plumbings services on our own accord). Seems like they have a great team all around and I'd highly recommend! read more

Toby is a pleasure to work with. I used him a few times before switching to a home warranty company, and he always goes above and beyond answering any and all of my questions! Highly recommend him! He even helped me a few years ago navigate my plumbing situation post small house flood when I was freaking out. Really awesome guy. read more

Great service! Recommend whole heartedly. Very friendly and professional. Quickly diagnosed and fixed my problems. Sam was great!

Hired Imperial again; this time to replace a water heater. The did a good job: showed up when the said they would, went right to work. Left the area clean. Good work, fair price. I'm very pleased. read more

Highly recommend Toby & Imperial Plumbing. He replaced two water heaters for me and also worked on a drain stoppage. His work was excellent. He did what he said he was going to do, when he said he would, at a reasonable price. He was both friendly & helpful, taking the time to explain things and answer questions. The city inspector even declared today that he had done a "beautiful job" on the install of our water heaters! read more

Excellent and fast service. They quickly found a larger problem leak while working on my garbage disposal and got it resolved with my home warranty company. I would be happy to recommend them to anyone. read more

So my horrible home warranity contacted this 24 hour plumbing company on Friday. So I personally called them on Saturday and spoke with the nicest plumber and was told that they were booked and that customer service will call me on Monday to schedule a "good time" around MY SCHEDULE. Well this rude evil horrible woman call me on Monday from customer service and WOULD NOT accomodate my schedule. MIND YOU they are a 24 hour service yet could ONLY schedule me in the morning when I have to work!!!! This evil woman tells me I DID NOT have an emergency YET I CANNOT USE my kitchen sink!!!!!! Nice plumbers BUT horrible customer service! read more

A gold five star to Toby. I have had Toby as my plumber for several years and cannot complain about his work only positive reviews from me and the neighbors I have recommended him to which were many. The work he did for my neighbor after her home flooded was inspected by the town of Flower Mound. The inspector raved about the work. I call that a good recommendation when an inspector gives him a five star also. Must add his secretary Shannon is a great gal and they work good as a team with scheduling, etc. read more

We have used Imperial Plumbing many times over the past few years and todays job was the biggest job yet! We are remodeling our second full bath and went from a single vanity to two separate vanities. Imperial put in all the new plumbing in the wall. They are the nicest people and an honest company. They take pride in their work and I appreciate that. I would highly recommend Imperial Plumbing! read more