Miguel came on a Saturday to help with a gas leak. He was very professional and did what it took to get the job done. Thanks for a job well done with a reasonable price. read more

Ask for the plumber plumbing license. They sent 2 apprentices to my house aline to do major plumbing work. Brajean ( apprentice) and Asa ( owner Master Plumber) both stated I did not need a permit for the job. Hurst code enforcement stated otherwise once I contacted them. When I tell you just been lying about everything. Other plumbers called their work terrible. Not trustworthy at all. read more

K.C. from DNA Plumbing replaced two external facets, one was leaking. His professionalism and knowledge of know issue and possible future troubles was what I needed to hear to make a sound decision to fix current issue, and avoid future troubles. The value was perfect based comparisons, but what made the decision easier to make was K.C. professionalism and to the point answers. I highly recommend DNA Plumbing for your plumbing needs. read more

DNA is very professional and has quality service! They are courteous and respectful to home owners! Jennifer C read more

I had had 6 prior plumbing companies over to cure my problem of unknown leaks causing $500-$650 monthly bills. DNA plumbers found the problem in less than 45 minutes. Thank you D-N-A. Carole McMeel read more

Saw this place has high rating on Google along with a FB group that suggested them. At first, the plumber who came gave a decent quote to replace the bath tub cartridge (for not having hot water). Later they called me saying it'd be more complicated. They would have to cut a hole through the wall and will try their "best" to patch it back. The fix cannot be completed on the same day bc the part is "old" (~ 9 yr old bath tub) and needs to be special order. Because of the special shipment and complication of the work they would have to charge me more. I mean at this point, I just want it done so I reluctantly agreed. A couple hours later, I got a call from them saying it's done and I need to pay immediately. I asked if they can send me an invoice directly from the company and I'll pay from there instead of giving my credit card info through the phone. On top of that, I needed to confirm if the job was done and if hot water was working or not. But I felt pressured to pay immediately so I ended up paying. I felt like, they made up the part that it's difficult to fix and needs a lot of work in order to upcharge me. I felt like they were not honest and it's why I'm not giving them a good rating. read more

Day before we were to leave on vacation, at about 5:30 in the afternoon, we discovered water leaking underneath our kitchen sink and into those cabinets underneath. I called DNA they were able to come out in about an hour or so they were here for several hours. They fixed both of the aspects of our sink and all of it set before we had to go on our vacation. I respect them and I highly recommend them! read more

Called for an emergency leak that required the water to be turned off. They came out in about an hour and replaced the stopcock that was leaking and got everything sorted pretty quick. They even recommended a restoration firm that would come in to check on the damage from the leak and determine what it would cost to repair if anything. Would happily call them out again. read more

I just finished a phone call, but the counselor had absolutely no intention of helping me at all. They just asked once what I needed and then went silent like "what do you need?."They didn't even bother to ask me for the necessary information; they just sat there quietly. I can't believe they can be so rude like this. Unless they're the boss, do they still have to keep working like that? I'm so frustrated that I'll never call them again. This happened on 9/11/2025 at 7:55pm. read more

Honest, fast, and fair. Arrival was just as promised. Did not attempt to try to up sell us anything. Setting up the appointment was fast and easy. Would call DNA again. read more

Our sewer line became plugged immediately outside of our home as it was later found to have been poorly installed in the first place. The crew from DNA showed up on time and promptly set to work to determine what the problem was. This included showing me what they found with their camera. My true nightmare involved working with my insurance carrier - which is another story entirely. Per my insurance adjuster, I had to call the crew back out to take photos to send to my adjuster. Once the work was approved, the crew sent their contractor out to excavate the part of the line that needed to be replaced. The use of a separate crew to perform excavation work is not unusual- most plumbers to this as it requires different skills, tools & expertise compared to the actual plumbing work which must be performed by certified workers. The excavation crew had to cut through and remove two Holly bushes - which could not be saved. This was exceptionally tough work. Once the excavation crew finished their work, the plumber crew immediately came out and did their work ( replaced @ 8' of PCV and a large 2- way cleanout.) the. The excavation crew returned to bury the work and move all the dirt back. This was a simple but big job which was addressed promptly by professionals in a workmanship like fashion. All crew members were professional and very nice. I am glad to recommend DNA Plumbing. read more

Great service and work! Thank you Zane for installing my disposal! Will be using them moving forward!

DNA was able to schedule an appointment ASAP, diagnosed our problem and got on on the road to repairs! Very knowledgeable, professional and friendly! Highly recommend! read more

They are scammers. They came to my house for a clog charge me over $700 didn't unclog anything and told me that my pipes which installed three years ago and the crawlspace have a bend that's why water is not going through and I need to pay another $800 to fix it. I am so glad I did not ask them to come back. I called another company to come and check where the band was. They brought laser level, went through the whole crawlspace, and were surprised that we were told that there was nothing wrong at all. They snake the drain and it opened up for $158. I have spent thousands upwards of about $15,000 with DNA Plumbing. I wish I would've called another plumber to check on everything they have been doing in the last couple of years in my house. Stay far away from these people. By the way for what I've heard their employees are on commission so they screw people so they can make more money not sure if it's true but that's what I've been told read more

I called on DNA to install two Aquor wall hydrants for me. There was a small misstep in communications where they didn't call me when I followed up on a parts order. But they rectified this misstep and got me on the books. On the day of the install their plumbers were professional and courteous. They messaged me when they were heading over. They were able to get the job done in one day. Best of all? They cleaned up after the job was completed. But they also answered my questions and showed me how to work the system. Which is great! I highly recommend DNA plumbing if you have plumbing work around the house that needs done. read more

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We got charged $800 to fix a leak in our water heater which seemed like a lot at first but you know what anything for hot water right? The 2 guys(one of which was standing there doing nothing the entire time) charged us and left without testing whether we were actually getting hot water and are now claiming it's an issue with one of our parts trying to upsell.... these people are not dependable and seem to be trying to do anything they can to make a quick buck. While writing my review I've noticed many other similar reviews so please stay away! I would recommend you try to fix the issue on your own with a blindfold before contacting DNA plumbing read more

Wes and Brayan were great! Careful to listen to my concerns and walk me through what was going on with our backed up shower. They also went above and beyond by having a look at another minor issue with our plumbing. This has been a consistently awesome experience with DNA Plumbing. I highly recommend them to anyone with plumbing issues! read more

this is the third time I have needed help from them. they are always quick to get out here and do a thorough job at a reasonable price.

David was great. He replaced our garbage disposal quickly and efficiently. We also thought we may have had a slab leak and he prepared us for the worst but after doing all the tests needed it wasn't. Turns out it was an issue with our dishwasher. We have used DNA plumbing multiple times and they always come through in the clutch. Highly recommended especially David. He was honest prior to diagnosis and when the issue wasn't what we thought he worked hard to trouble shoot and get to the bottom of the issue. I will request him again with any future issues. Thank you DNA plumbing for always being reliable and for your staff that always works with the customer to get the job done right!! read more

Friendly, knowledgeable, and efficient. Brandon and Brian were polite and knowledgeable. I will use DNA plumbing from now on. They cleared a clogged shower drain, toilet, washer sewer line by removing the toilet and running a snake. read more

I called on Friday 7pm trying to get an estimate for a clogged bathroom sink. They said for an estimate, they will have to charge $129 for a weekend emergency. I would never do business with that type of service. Oh, and the $129 is not refundable even if I want the work done... which will be on top of the $129 fee. I'm no fool... I will look elsewhere. LOL (update) Found a certified plumber that is coming out Saturday at 1:00 for total of $189. That's fair. read more

Very bad job! We hire these people to detect a leak and Where they told us it was, it wasn't, they charged us $250 for a job that wasn't done right, very bad company. read more

Great service. Arrived on time. Assessed the problem, told me what would fix it and how much it would cost. They worked in freezing temperatures and went above my expectations! The Service men were really nice and considerate. Would use them again. Nena read more

i have used their services on multiple occasions and they ALWAYS come through. Not only is the service is fast and effective plumbers will educate you along the way which allows customers like me understand fhe root cause of thw problem. LOVE these guys. i dont always do this but for them I recommend them to anyone and i PROMISE they will be as effective read more

I have worked with this company twice and each time they have done and excellent job. I had an emergency where my hot water heater had to be replaced and they were Johnny on the spot. Then I had a spot repair that had to be done on the sewage line again Johnny on the spot. The plumbers that come out always nice and respectful. I would recommend DNA plumbing. read more

We needed an emergency plumbing company at about 5.30 pm on a Saturday afternoon. The worst time to need a plumber! I called 3 other companies and none were available. DNA plumbing were cognoscente that I had turned off our water and that we were in a difficult position. They were spot on with timing and I even got a text letting me know when the plumber was on his way. Two plumbers arrived and they were very polite and diagnosed our problem. Well done DNA PLUMBING you saved our new hardwood floor from being destroyed! read more

Water heater busted at 8 am, they were here by 11am. Recommended some restoration people (Zeus) who were out cleaning and drying everything by 2. Everyone was nice, clean, easy to work with, I will definitely use them again and recommend them to anyone who asks. read more

This company is great. Quick, professional and friendly. Have used them many times in the past 10 years. My go to plumbing company.

Wes and his partner from DNA were great. They checked and solved our drain problems and also inspected our outside line. The price was reasonable and they completed the work on-site. Very friendly and polite. read more

They actually got to my house earlier than scheduled did a good job in all reasonable amount of time and the price ok

Good and fast customer service. We had a massive leak in the kitchen and they helped us quickly. Much appreciated.

Efficient and nice guys! Trustworthy. Could not be happier. Have had them complete multiple plumbing issues at my house. read more

I had a burst pipe on a holiday. They came to the rescue. This has been on going and DNA technicians finally recommended a permanent fix. They were friendly, early, efficient, and cleaned up better than it looked before. Highly recommend. read more

THE WORST !! I usually don't write review but in them I had to! Bad service .. rude people Came to my house made noises disrespect my wife . And over charged !! Don't ever use them !! read more

I have used these guys multiple times and they are always awesome. Their prices are reasonable, technicians knowledgeable and helpful and their work always holds up. You won't regret using them! read more

Amazing work! They were available right away and the two technicians were very professional. Will definitely hire them again.

I had a gas leak at my rental house. Bryan Scott was my technician. Since the leak was inside the wall. He had to pulled out bricks to get to the pipe. He finished the job without breaking one brick. He's done an amazing job. I'll definitely use this company again. read more

First encounter they located and scoped my clean out valve! Second time major back up and clean out valve was broken on the house I just purchased! They are always very professional available affordable. The customer service is extraordinary. I've used them twice and been extremely satisfied with them. Bryan is amazing. read more

DNA Plumbing Heating and Air - Broken clean out valve - Plumbing Near Me - Plano, Texas

We had a shower back up completely in the early evening and called D-N-A plumbing right away. They had someone come by shortly after to access the problem and provide a quick fix until they could appropriately come the next day. We have used them previously and had great and friendly service. Everyone we have encountered have been friendly and extremely knowledgeable. Answered all my questions and concerns. Highly recommend. read more

Overall experience was really positive with DNA. From the moment I called they actually answered on a Sunday afternoon and he advised me that if I could hold out until Monday that it would save some money (really appreciated that). After the phone call I recieved an auto text to confirm the appointment which was nice so that I knew that they had the appointment in thier system. They were on time with thier appointment and they called as they were on thier way. As they came in they were quick to observe that we don't wear shoes in the house an removed thier shoes with us saying anything. They got to work and completed everything quickly and neatly and walked me through everything they did as well as give me tips if something like this happens again. Both of the gentlemen were extremely laid back and very nice and I didn't get the vibe that they were looking for other things to drive up the cost. They actually lowered the price since I had the part needed. I would definitely call them back again for plumbing work. Oh yeah as I was calling around I noticed the smaller plumbing companies wanted to charge almost double and they said that they might not have the parts. I now know to look for a bigger well reviewed company like DNA (I think they also go by triple crown). read more