Took my car here to get fixed it was reading a sensor they did diagnostics said it was timing chain…read morewithout hesitation I paid 1100 they claim they fixed it. Soon as I got in car check engine light was on ran in told mechanic he comes out says I forgot to reset code. He knew I was heading to Disney with my family in few days. 2 days later check engine light came back on and stalling again. Almost got killed with my kids in car as it turned off on highway with truck behind us. Called Bill mechanic again he said if it goes on give it gas like u stealing the car mind u we did this everytime he told us to. Day we get ready to leave to disney we get my daughter from Huntsville got back car turning off at every light I call again and mechanic says again for 100th time to give it gas like I stealing it. Then car smells like burnt oil and car stopped working. Mind u took the car to autozone everytime check engine light went on and it read new codes. Something so simple. Now the owner calls me and says u need a new engine. First off ya did diagnostics and said it was timing chain now its readying codes that timing chain is off and converta when it never red that before. I did seek legal help and going to do what they told me. LADIES RECORD EVERY CONVERSATION YOU HAVE WITH MECHANICS thank God I have every call document3d snd recorded. DO NOT BRING YOUR CAR HERE U GO IN FOR ON3 AND COME OUT WITH NO CAR. Now I been paying users to take me to my treatments but every receipt is being saved trust me.

My daughter purchased a vehicle here and a service warranty marketed as a bumper to bumper…read morewarranty. We thought it would be best to take it to the dealer who sold the vehicle and the warranty. Boy were we wrong. The service manager, Sandra Craig told us the claim had been denied twice when she hadn't even submitted the claim. When she did submit the claim she sabotaged it. She told the warranty company that the vehicle came in with no coolant and that my daughter continued to drive the vehicle without coolant. Audio recording available here, http://www.mediafire.com/file/6vy7fhgytdtg27d/warrantycompany.mp3/file Just copy and paste into browser to hear. When on all auctality all the coolant went into the motor via a blown head gasket. As a service manager she knew the effects of a blown head gasket. My daughter paid $450 to have her vehicle diagnosed and torn down. She was told it was a bad radiator only to find out the radiator is fine. So they did not find out what caused the vehicle to run hot. I guess we paid for nothing because we still don't know the point of failure. We are currently making a video with all the calls to this company and the warranty company stating what they were told. Oh and that bumper to bumper warranty is not what you think.

Mr Massey is a great guy, his cars are not that nice. I purchased a vehicle back in 2011 and since…read moreday 1 it was a nightmare. You get what you pay for specially in this place. I suggest a full independent mechanic inspection before purchasing from here. I didn't do it and paid the price. Update December 2014: This are not false claims, April 20-24, 2011 purchased a 2002 Ford Explorer from this place and the day after I drove it from the lot I had to spend $575 at the Rivertown Ford in Columbus, GA . I understand the merchant might want to have a good rating on Yelp but calling it false when it is true shows how much they really care for the customers. Nothing personal since I had a few conversations with Mr Massey prior to purchase the Vehicle and even tried to buy another car from him after the Ford Explorer Fiasco.

Massey is quite a character... bought three vehicles from him. One vehicle I purchased, H3, is…read moretotally illegal (odometer doesn't work) and promised to fix it then he passed away from having too much fun. Now I'm not sure what to do. I don't have $8000+ to fix the odometer problem and the radiator problem...ugh

I was very pleased with my experience with Budget Auto Sales and strongly recommend you start your…read morenext car search here. After disappointing experiences at the 4 largest auto dealers in Columbus I remembered the radio commercials from Budget and decided to see what they had on the lot. I was pre-approved coming in and my family decided on a 2011 GMC Yukon XL Denali. Jimmy the salesman I worked with and Tron, the manager, exceeded my expectations in customer service. They met me where I needed to be on price; a "Great Price" based on both KBB and TrueCar. They also offered me $1800 more for my trade than any of the Big 4! Now this is why I think you should really go to Budget. My purchase is in great shape, but has high mileage. After purchasing on Thursday I had an engine warning light come on Saturday. I called Jimmy and he said to bring it in Monday and they would take care of it. I don't think they had any legal obligation to do so, but they stood by their vehicle. I brought it in today and their mechanic ran the computer for faults. It needed a new oil pressure sensor, so they sent me to Transmission Experts up the road. While fixing the oil pressure sensor the mechanic noticed an issue with the power steering pump which without me knowing Budget told them to repair and charge to them as well. I didn't find out about the pump until I got my keys back. For the record I had the vehicle checked by an independent mechanic before purchase. I'm sure Budget made money from my purchase. If they didn't they couldn't stay in business, but I'm positive I got fairer deal than I was offered from any of the big 4. If you want a good experience I recommend you start at Budget Auto Sales.

im very upset..i came in looking to buy a car and i was talking to the salesman alfred simpson and…read morehe was talking to me like i was really gonna get a car. he took money from me for a down payment. i had to call and chase him down for about a month. i caught a bus with my child all the way to this store and still no car. it took him to long to refund my money back to my card and guess what still no car.. he had me to send him money to his cash app but i wasnt thinking at the moment to why he would want me to cash app him. i think he was trying to run off with my money and i really do not appreciate. i would not want that type of person working for me...i will never come back if he is there.. and also he has done multiple people that way mostly women.

They couldn't get the part I needed to repair my truck. Instead of making any progress, they just…read morekept leading me on saying it was on its way. They did this for over two months without a loaner or rental car reimbursement (even after asking multiple times). After two months, I just towed my truck somewhere else to do the repair, and they still had the audacity to charge me $215. Don't waste your time trying to get a part installed here. Thanks, Chris, you were useless.

As requested from the comment below my review, I have tried to call, no one is picking up. It's…read morehard to settle something when no one wants to pick the phone up. Nor is there an option on the menu to speak to anyone other than sales, parts, or service. I tried all including the "operator" and it sends me back to the original menu. Do not go here to get any type of work done. They will "replace" the engine and not do a test drive. Then damage parts when you give them a bad review. I've tried to get them to do right and nothing is coming up to fix their negligence. They also caused a 3-3.5" crack on the body near my headlight. Then tried to say there was significant damage. There is no damage. I took the trim piece off because the retainer clips are cheaply made and they break easily. So I removed it myself so it wouldn't fly off while I was on the highway. There's no customer service whatsoever. The photos are of my radiator they claimed to tell me was debris. Then changed it to the age is factor because I told them there was no way it was debris because of the location and it was only upper corner fan side. The vehicle is a 2020. There's no way age was a factor. There was absolutely NOTHING wrong with my radiator before they got their hands in it. To top it off, they cancelled the warranty on the "new" engine without even looking at it to see if it was damaged. And they didn't tell me they cancelled it. POS service techs and advisors and advisor manager. DO NOT GO HERE!

Gave is the best offer for our car, double what dealership offered. Before you sell to a dealership…read moreget a quote from carmax.

Terrible service front the business office made a tough day worse. When I was in dire need of help,…read morethey said, "sorry we can't help you" and made no attempt to do so.

Do not for anything go here and purchase anything they will sell you a warranty that literally they…read moredon't stand behind and say that you should have noticed an upper oil pan leak and broken oil filter housing within the first thirty days and mind you this was the first oil change we have had to have in the vehicle and they are a joke saying they won't cover it and I would like to talk to a lawyer about it and if anyone knows of a good lawyer give me a shout or I'll look around and this won't be over

Got the car I wanted and insurance. The salesman just need a little patience. So much more…read moreexpensive here. Tell them you need help and they ghost you.