Purchased 2 cars and sold one over the years. Love the atmosphere, culture and people as well as…read morechoices of used vehicles. As a matter fact, I just became an employee. Here goes nothing!

Gave is the best offer for our car, double what dealership offered. Before you sell to a dealership…read moreget a quote from carmax.

Excellent service. Nikki Fisher gave me an accurate quote on price, service time, and demonstrated…read morebrilliant transparency through out the process. Made my appointment on line. Picked the truck up within 36 hours. AC runs cold now after they fixed it. Full evaluation of the vehicle completed. Excellent communication. Very responsive.

They have 2.4 stars for a reason -…read more Horrible experience with them doing $2500 of work that was done wrong, waiting several weeks because their young tech assigned to my car was "busy with school" Used to have some resemblance of customer service, but was intentionally ignored last service and possible racism by the three guys who came out. I left a negative review, all of a sudden I'm getting 10x more emails and letters in my mail harassing me after being beyond reasonable every time I've had an issue here. Spent years in Florida with the car and at several dealerships without issue. Always a problem here or getting my car back in worse shape. The car has sentimental value is the only reason I've kept it after such horrible service.

Took my car here to get fixed it was reading a sensor they did diagnostics said it was timing chain…read morewithout hesitation I paid 1100 they claim they fixed it. Soon as I got in car check engine light was on ran in told mechanic he comes out says I forgot to reset code. He knew I was heading to Disney with my family in few days. 2 days later check engine light came back on and stalling again. Almost got killed with my kids in car as it turned off on highway with truck behind us. Called Bill mechanic again he said if it goes on give it gas like u stealing the car mind u we did this everytime he told us to. Day we get ready to leave to disney we get my daughter from Huntsville got back car turning off at every light I call again and mechanic says again for 100th time to give it gas like I stealing it. Then car smells like burnt oil and car stopped working. Mind u took the car to autozone everytime check engine light went on and it read new codes. Something so simple. Now the owner calls me and says u need a new engine. First off ya did diagnostics and said it was timing chain now its readying codes that timing chain is off and converta when it never red that before. I did seek legal help and going to do what they told me. LADIES RECORD EVERY CONVERSATION YOU HAVE WITH MECHANICS thank God I have every call document3d snd recorded. DO NOT BRING YOUR CAR HERE U GO IN FOR ON3 AND COME OUT WITH NO CAR. Now I been paying users to take me to my treatments but every receipt is being saved trust me.

My daughter purchased a vehicle here and a service warranty marketed as a bumper to bumper…read morewarranty. We thought it would be best to take it to the dealer who sold the vehicle and the warranty. Boy were we wrong. The service manager, Sandra Craig told us the claim had been denied twice when she hadn't even submitted the claim. When she did submit the claim she sabotaged it. She told the warranty company that the vehicle came in with no coolant and that my daughter continued to drive the vehicle without coolant. Audio recording available here, http://www.mediafire.com/file/6vy7fhgytdtg27d/warrantycompany.mp3/file Just copy and paste into browser to hear. When on all auctality all the coolant went into the motor via a blown head gasket. As a service manager she knew the effects of a blown head gasket. My daughter paid $450 to have her vehicle diagnosed and torn down. She was told it was a bad radiator only to find out the radiator is fine. So they did not find out what caused the vehicle to run hot. I guess we paid for nothing because we still don't know the point of failure. We are currently making a video with all the calls to this company and the warranty company stating what they were told. Oh and that bumper to bumper warranty is not what you think.

Having spent a few months shopping the local area for an inexpensive, reliable, low-mileage vehicle…read morefor my son to purchase (with my help), I had many different interactions. During this search, I was told that my expectations were unrealistic and to just settle on a car. I was showed hundreds of vehicles that were "just above my price range". I even experienced a situation of a "classic bait and switch". Needless to say, I was about to the point of realizing that "none" of the local dealerships could be trusted or with whom I wanted to deal. Then came along Sarah Herard and the Autonation Honda team. Sarah was very straight with me and showed me vehicles that were "IN" my price range. She assured me that every quote she gave me was her best. It was easy to realize this after the amount of research that I had already done. Their prices truly were the best. The VW Jetta was beautiful. It was exactly how she described and my son was super excited. I told him to control his emotions because we were entering into the most difficult part of buying a car, the negotiating. After the test drive we came back to meet Sarah with the price sheets. To my surprise, they were exactly what we discussed and absolutely in my price range. The lesson of negotiating will have to wait. This deal was closed. AutoNation Honda team made this car buying experience a true joy by taking the frustrations and stress out of the process. The vehicle was exactly what we were looking for and the price was on target. THANK YOU!

Brought in our 2021 Honda Odyssey Touring, that we've owned since new, for a routine oil change…read more The service was completed, or so I hope. Two weeks later I went to replace the cabin and engine air filters and noticed that the coolant was an inch below minimum. I checked the "routine service inspection" sheet and it was marked as "good". There was literally probably 5 ounces in the reservoir. This is, in fact, not good. Now I question if the entire inspection and service was a sham. To put the icing on the cake, they even tried to give me a cash offer on our vehicle by phone as I pulled out of the dealership. I'll most likely go elsewhere for service.

Car: Nissan Versa. Older car covered by extended warranties. This is a review of our interactions…read morewith Nissan over the last 18 months or so. About 14 months ago the transmission died (common issue with the brand). The extended warranty covered the repair. Good to go. A couple of weeks ago the engine died, and again the extended warranty covered it. However, within a day the water pump died and we brought the car back. There was a bit of back and forth, but the service manager (TJ) did the right thing and made it right. His actions have given me a greater sense of truly being taken care of. TJ gets a 5+ star rating. However, the service department seems in disarray. I get that customers can be very demanding (me) wanting things fixed as fast as the channel changer to your tv, but there seems to be too much drama happening there. They seem to be down a service advisor or two, and TJ is the glue holding things together. All in all a stressful but positive experience.

They stop allowing non Nissan vehicles to charge at their location. Which this was a safe place to…read morecharge at night with a lot of lighting. Especially for people who travel through Columbus. We own several Nissan cars and will no be supporting this location in the future with business.

DERRICK,DERRICK,DERRICK!! What an awesome job he has done…read morefor me.... I just turned 50 on July 13 2017 With the gift of $100.00 from my sister I went to Kia and said let's do it. Let's buy a car. Know I have a Kia Rio . God had been so good to me. Thank God for all your blessings. Thank you for my sister Thank you for my new car guy DERRICK @ Kia auto sports in Columbus Georgia... the whole Kia team are awesome!! but DERRICK really takes the cake. He worked so diligent to put me in a car. I'll tell you the truth; I was a non believer but DERRICK has made it possible for me to be a true believer.

I took my 2025 Sportage in for an oil change at 25,000 miles, no problems. Upon getting it back,…read morethere's a rattling grinding sound when I start the car. They assure me it's normal engine noises. I had our service tech look at it, the engine cover is missing and he said it's a timing chain problem, at 25,000 miles. Their tech who did the oil change completely screwed up the job and now they can't figure out how bad the damage is. The timing chain is toast, and they said they tried a "dry start", as in without oil. Now the engine is done and they don't know what to do. It went from a running car to junk. They can't even do a simple oil change right. Incompetent and useless.