Thank you Kraemer Elevator for outstanding service!…read more I reached out on short notice for an elevator repair, and you immediately made arrangements to visit my client over the weekend. They were absolutely thrilled with the service and so appreciative of your responsiveness and professionalism. Happy clients make me a happy client and I will absolutely be referring future business your way.

I called Kraemer Elevator in the morning requesting service. They returned the call within an hour…read moreor two. We arranged to meet later that day. They promptly diagnosed the problem as an electrical issue at my panel end and quickly resolved it. I was extremely happy with the service and the cost was well within reason. Would definitely reach out in the future.

We had an issue with our wheelchair elevator at our facility. When "Scott" arrived 20 minutes…read moreearly, we had a woman's class going on, he was extremely rude to our front desk workers and left us hanging. Once I arrived to the facility, I called "Scott" and he told me he has other things to do and hung up on me. Extremely unprofessional.

Owner/installer Scott was polite, his estimate was reasonable (and accurate!). Also he was ON…read moreTIME!! He worked quickly and was totally patient in explaining what he was doing. He also went the extra mile to deal with a tricky turn in my staircase. The lift works flawlessly (unlike the troublesome one he replaced). Scott removed a lot of debris and carefully cleaned up after himself which I greatly appreciated. It was the best experience I can remember having with a service provider.

These guys are top notch. Nick, Steve and Will are a pleasure to work with…read more They are professional, fair and honest. Often elevator companies will add extra charges to your bill but not these guys. I highly recommended them for elevator maintenance contracts as well speaking from my personal experience having a maintenance contract with them for the elevator in my building.

From the owner: Elevator repair and service provided in the greater San Francisco Bay Area. From old equipment to…read morenew installations we can provide you with the best of service to keep your elevator operating perfectly and in compliance will all State Preliminary Orders. Call us today for a free quote!

We are an assisted living community, and having a safe, reliable elevator is absolutely critical…read morefor the well-being and independence of our residents. Unfortunately, we struggled for years with Thyssenkrupp (TK Elevator). It often took weeks for them to respond to service calls, leaving our elderly residents stressed, frustrated, and in some cases unable to get where they needed to go. We received constant complaints from families and staff, and it created a real sense of urgency and helplessness in our building. Thankfully, we found Northern Elevator Company -- and the difference has been night and day. They came in and fully modernized our elevator with a brand-new control system, and since then, everything has been running smoothly. No more calls about a stuck elevator. No more worried residents or families. Just peace of mind knowing we can rely on our elevator when we need it most. Northern Elevator has been responsive, professional, and a true partner in keeping our community safe and mobile. We're so grateful to have made the switch and highly recommend them to any facility where elevator reliability isn't optional -- it's essential. --Ivy Park at Cathedral Hill

Our HOA been dealing with a down elevator for about a month while troubleshooting with our previous…read moreservice provider who ultimately told us it would cost around $8,500 to replace a major part. And even then, they weren't confident that the issue would be solved. I found Northern Elevator after searching online and reaching out. They came out, quickly diagnosed the real issue, and discovered it was simply a $20 relay. They fixed the elevator the same day and got everything back up and running. I worked with Kevin and Robert. Their honesty, professionalism, and expertise saved us thousands of dollars and a huge headache. We couldn't be happier with the service and highly recommend Northern Elevator.

In the summer of 2025, I rented a house one-flight off the ground but with an in-home, 2-person,…read moreelevator that was installed in 1957 and no longer worked. I searched all over the web for someone willing to try to repair it but found only one company, Awesome. They fixed it at a rate that was reasonable and in a way that protected me from a big expenditure I was nervous about. I have now used it for seven months and it has worked fine. Awesome recently did a maintenance check, which indicated it will continue to do so. This company is terrific. They are smart, creative, efficient and courteous. Couldn't be better.

I wasn't happy with the previous company I had. They billed me 3 times for the same thing and never…read morefixed the problem completely in my opinion. I ended up calling Awesome Elevator ( one of the very few I could talk to a real person) and the owner was super friendly. He came out, fixed my elevator and I even got a new customer discount. Im happy with the service over all, now fingers crossed everything stays running good!

Richard is my go to elevator resource. It is his group's level of professionalism that impresses…read moreme. He visits our job site to keep tab on where we are and he works very well with our team. I have had the pleasure of working with him on a prior project and now we are on for the second one. On our first one together, his after sales service was prompt and hassle free for our customer. And the education they provided to the end user was pretty good! Thanks Richard

I am an owner builder and worked on a luxury brand new construction. I met Richard and Reica…read moreConstruction in a home show multi year back and I am so glad that I did. They did an outstanding job on installing residential elevator for my home in Cupertino. Richard came to site multiple times, advised what I need and what I don't than being a sales person to add on items. Elevator in a new residential construction is more complicated and a lengthy process but surprising t was breeze due to Richard. This is "prime attractions" for guests coming to my home and specially elevators look high quality - thanks to an outstanding job done by Richard and team! They have already won my heart and multiple recommendations in Saratoga and near-by areas! Definitely will do business again!

We the residents of The Beverly Apartments are extremely grateful to you guys for getting our…read morebuilding moving again. You guys stepped up and succeeded where others failed. You're simply, simply The Best! Thank you. MJT-943

We are so grateful to be partnered with STAR Elevator, and I want to especially highlight the…read moreoutstanding work of our main technician, Austin. From the very beginning, Austin has stood out as one of the most communicative, responsive, and reliable professionals I've worked with. He handles the maintenance of our two elevators here at Menlo Towers with a level of professionalism and attention to detail that gives us full confidence our equipment is always in excellent hands. Whenever a question or concern comes up, Austin is quick to respond, clear in his explanations, and proactive about finding solutions. That type of consistent, dependable service is invaluable to us as a community. Over the course of my management career, I've worked with several elevator service providers, and I can honestly say STAR Elevator, with Austin as our lead technician, has been the best by far. The expertise, reliability, and genuine customer care we've experienced are unmatched. Please extend our thanks to Austin and to the entire STAR Elevator team for delivering such exceptional service. We truly appreciate the partnership and look forward to working together for years to come.

I've had an excellent experience with WeCare for abetterU. From the moment I placed my first order,…read moretheir team was responsive, knowledgeable, and truly cared about getting the right products for my needs. Shipping was quick and reliable, and everything arrived well-packaged and exactly as described. I also appreciate their customer service--they're friendly and willing to answer questions or offer guidance.

Great company. We had our doctor request a hospital bed rental. They were very conscientious about…read moreletting me know what was needed for insurance and calling me back to update me on the progress. Also, the delivery and setup was fast and efficient.