Consideration and kindness during the new normal was impeccable, and I told them. On Friday the…read moredoors opened at 8 a.m. We arrived at 7:45 to get in line and 17 people were already seated on separated chairs outside. A worker was checking everyone's paperwork and giving out forms to complete. (Go online to see what paperwork you need.) She allowed ten people inside. The wait was as usual, long, but everyone was helpful. We were reminded that titles and watercraft are not processed here. Go to Chardon or Lake County for those.

Always able to get everything done quickly. Even during COVID. Employees always friendly and…read morehelpful.

I wanna start by saying thank you. This has been an install far worth the money put into it. When…read morethe quality of the entire system brings a man to tears as he's driving to work listening to Memphis hip hop, just know you've done a great job. A big shout out to Dave who saw me through and through. I told him I wanted something I can feel but won't tear apart my little Kia Forte. He set me up, and after some scheduling issues on both ends (the radio hadn't been received), I am saying it is well worth the wait. I will be back for tints.

Very pleased with the outcome of my install. Plays great after a couple tweaks I'm pleased with the…read moreoutcome. This install was a huge improvement from the factory jeep radio. If your looking to upgrade your jeeps sound system definitely check out Stereo Installs they have options for you. Thanks Dave and the crew for getting me right!

great customer service , nice staff, good essential business. Always lowest gas prices. Also,…read morepropane and Uhaul service.

My issue isn't with repairs, as I did not have a chance for them, but estimate and evaluation. Last…read moreyear I unfortunately hit a deer with my 12-year-old car, causing a broken headlight, dented fender, and dent in the hood. (The deer ran off; hopefully it lived). D&S had the car around six days but evidently did not remove any parts. They marked it up and notified my insurance company that the entire front end would need replaced and repainted, more than doubling the estimate, and making the car a total loss. I do not understand why they did this, other than they appeared very busy with more lucrative repairs, but I am speculating. In any case, it put me in a bad spot, as my insurer wouldn't consider my getting another estimate, and other shops wouldn't accept a customer paying out of pocket. Around that time, a family member became very ill, so between hospital visits and assorted life things, I bought a new headlight, a used replacement fender, various clips, nuts and bolts, and repaired it myself (for under $500 with a fair amount of learning, but I still have the slightly dented hood). It passed the state inspection (with compliments, even). For a while I was concerned the car would come apart like the Bluesmobile, but it's been solid. And while I'm proud I managed it, my experience with D&S Chardon and the position they put me in added a few frustrations during a difficult time.

I've been there twice in the last week to pick up my car and BOTH times the new panel was not fit…read moreproperly to the vehicle. The first time, the new painted plastic panel was off by 1/4" and obvious from 10 feet away. The second time I went to pick it up, the 1/4 gap was corrected, but the panel was gapped on one end and bulged/squashed on the other. Certainly NOT a proper fit. Ok, just got back. They made it right and were very apologetic. Most of the front-end is held on with plastic clips and they were able to get it adjusted to a satisfactory point. Nice folks, but I was pretty fumed about going back and forth 3 times. In the end, the paint matches perfectly and they made it right.

Competitively price , excellent service provided communications from start to end. Would recommend…read moreto use this company on any Towing services.

My car had broke down on the highway, even tho I'm not from Cleveland I told the dispatcher where I…read morewas and she knew exactly where I was ,the driver called me and told me he was on his way showed up in a timely manner loaded up my car and dropped it of at the location..they are very professional.. I would use the again.

The people are all very friendly and attentive. It's very clean. I had my windshield replaced. They…read moredon't charge you anything more than the quote. Because they took a little longer than anticipated they reduced my bill by $60. Their prices are lower than the other two I looked into. They do facility and mobile services.

Great response w/ competitive pricing. I ended up going through w/ our Insurance provider, but…read morewould've used Defender based on value alone.

My Son had Dells repair to come to our house first off he was supposed to come at 8:30am he didn't…read moreshow up until 3:00 but he called around 11 long story short he said he fixed he's control arm on passenger side and it broke down as soon as he tried to drive it .Took the money did nothing please don't use them Scam ARTISTS save your money and they blocked my son when he tried to call they are so unprofessional please find someone else to fix your car

Dell is BAR NONE!!! He was kind, efficient, and really helped me out of a tough spot. I had a burst…read moretire and had been having trouble finding someone reputable to replace it. He came to my residence, assessed the situation and came back and installed a brand new tire! Very reasonable pricing! HIGHLY RECOMMEND!