My first positive review of a car dealership and I've bought a LOT of cars. I even have a dedicated…read moreemail just for car buying and my complete disdain for the process, prefixed "carbuyingsucks@....com.. I shopped for weeks to find 3 possible contenders to buy within the Tri-state area and when I began haggling I was having a difficult time with two of the contending dealers, but Alberto Carrera was not only flexible, he was a gentleman throughout. It didn't feel like buying a car. It felt more like buying an upscale home. Much different (pleasant) from that of the typical boiler room, high-pressure sales environment typical of a car lot. Alberto is a class-act who was very patient with me and did everything he could to earn my business and at the end of the day, he most certainly did. 5 star review as I offered and promised.

The 1-star was necessary to post this review - As a…read morefour-time Audi owner and repeat Audi Meadowlands customer, I am extremely disappointed with my recent experience. The sales experience was average at best. However, the handling of my out-of-state registration has been unacceptable. Throughout the process, I received inconsistent information, poor communication, and little accountability. In many cases, I only received important updates because I contacted the dealership myself. As a result of registration delays and administrative errors, I was unable to legally operate my newly purchased vehicle for 14 days and incurred additional expenses and significant inconvenience. I continued making payments on a vehicle that I could not drive through no fault of my own. What makes this experience particularly frustrating is that I have purchased four vehicles from Audi Meadowlands over the years and have remained a loyal customer despite living in different states. Unfortunately, the professionalism, communication, and customer service that once earned my loyalty were absent throughout this process. Customers should not be left without a usable vehicle because of avoidable registration issues, nor should they have to repeatedly chase down updates on their own purchase. This has been the worst automotive purchasing experience I have had and has seriously damaged my confidence in Audi Meadowlands. There is significant room for improvement, and I hope your team takes the necessary steps to address these shortcomings.

I purchased a 2008 Solara Convertible in July 2024 and I couldn't be more pleased. A one owner car,…read moredealer serviced. Luis was firm on the price and it was a fair deal. A fair deal on a car is a good deal today. My mechanic, after I purchased it, put it on the lift on was impressed on the car's condition. I've had two good seasons with the top down and hope to have many more. Hey, it's a Toyota!

I would never recommend. Absolutely not especially to those who's buying their first car or doesn't…read morepersonally know a mechanic. Checked out a Honda Accord. First off customer service was not that great. The guy just came to awkwardly staring at us checking out the car. Didn't ask what we wanted to know or anything, which was our first sign it might be a little shady (not wanting to say too much information). They will make the cars seem decent condition, and it did look good. The paint job was alright, the tires a little worn out, and the leather seats were a little cracked up but nothing that didnt seem too harsh. That was until we test drove it to a local mechanic shop, which according to the one who checked it, we would've spent MORE MONEY on repairs than the actual price of the car. 9k Honda should've been 4-3k because of how broken down it was! The man with us on the test drive seems to know how bad the car was because he seemed panicked every time the mechanic listed more issues on the car. He wanted to immediately leave! Also, please fact check the price. The price was 9k and with taxes its 11k. Taxes for a car that price is only 6-7 percent, an extra 2k is coming out of nowhere. Please look out for that!

Great customer service and very kind. I wanted to sell my car, and they were able to pick it up…read morewithin 15 min and gave the best offer in cash. I could not have asked for a better experience.

These dudes are pretty legit. Was in from out of town and needed to help a friend junk a car…read more Called Ray's and they told us to come on down. Met with Ray personally and he offered us a fair price for the junker. Would definitely go to them first if I was in the area and needed to junk a car again.

The dealership has a lot to choose from. Fantastic experience overall, me and my son drove 96 miles…read morefrom Wilmington Delaware for a great deal on a 2022 F-350 XLT 7.3 4x4 last weekend. Jay and Akrami made sure the process was fast and easy. I would definitely recommend this dealership to my friends and family. Shout out to everyone at Crazy Cars, happy holidays to you and your family. From, Anthony O.

i am a car fanatic who makes plenty of money, has great credit, and doesn't mind (kinda enjoy that…read moreyou can search and find throughout the states) paying to have a vehicle shipped... "Crazy Cars" had a VERY specific vehicle, hard to find, listed at what SEEMED like a very competitive price. but as with the current fee crazy state of the world, i knew the listed price wasn't all in, so i inquired as to what the actual price is. they texted me literally 24 times and emailed me countless other times, but never commited to a real price. then i come on here and see all their shenanigans and see why. list your real price, charge legit and reasonable fees, and sell some cars! why places like this would rather string a contact out for months and play games is beyond me... ... oh no, it's clear: they're preying on the people in a jam or who don't know any better and will sell them a vehicle for about 50% more than you would pay at an ethical establishment. the State of New Jersey should revoke Crazy Cars license.

I noticed bad reviews all over the world about this company and his workers. We can't have good…read moreworkers with bad workers cause the bad workers can sometimes make the good workers look bad. The experience I had which I never did before, as I got approved for new vehicle, interest was a pretty high, it was expected due to someone who did caused this towards me in the past. The man who did my paperwork, where I signed the contract, paper work, etc. He called me back the next day and found me a bank with an even lower interest rate. I did not expect that to happen. He could've just forgot about me and said business is done. He went the extra mile, which he deserves a raise and one of the best things anybody ever did was call me back so I can re-sign the paper to a new bank to get even lower interest, even by a few percent, it had everything to do with principal. THE BEST EXPERIENCE. -- SPEAKER OF TRUTH

This was, without question, the worst customer service experience I have ever had at a dealership…read more The issue involved a tire replacement on a vehicle that has a tire protection package purchased through Honda. Instead of taking a few minutes to verify the coverage, Neil immediately put the burden on my son to somehow figure out and prove what tire package had been purchased. Rather than looking up the information in the system, he was dismissive, argumentative, and unwilling to help. What made the situation even more upsetting was the feeling that assumptions were being made about my son before anyone even attempted to verify the coverage. We came in for service and were treated as if we were asking for something we were not entitled to, despite the fact that the coverage had already been purchased. I then called the dealership myself to explain that the tire package had in fact been purchased. The attitude I received from Neil was rude, disrespectful, and completely unacceptable. Instead of listening and assisting, he continued to be dismissive and unhelpful. At no point did he demonstrate the level of professionalism that customers should expect from a service department. The most frustrating part is that Sarah was able to do exactly what Neil refused to do. While I was on hold, she took less than five minutes to locate the tire protection package, verify the coverage, and confirm that my vehicle would be serviced. Five minutes. That is all it took. The entire issue could have been resolved immediately had Neil simply done his job and treated us with respect. The matter was later escalated, and I spoke with Will. Unfortunately, instead of addressing the poor treatment we received, his attitude was just as bad. He was abrupt, rude, dismissive, and unprofessional. Rather than apologizing and focusing on a solution, he seemed more interested in defending unacceptable behavior. Speaking with him only reinforced how poorly this dealership treats its customers. To make matters worse, when I initially called, I specifically asked to speak with Eric. Instead of being connected to the person I requested, I was repeatedly passed from one employee to another. It felt like a game of telephone, with no one taking ownership of the issue or making a genuine effort to help. Now, after all of the frustration, Eric wants to call me back. At this point, I have had to take a moment to calm down before even having that conversation because of how poorly this entire situation has been handled. Sarah was the only employee who showed professionalism, courtesy, competence, and genuine customer care. She deserves recognition because she was the only person who actually took the time to help and resolve the issue. I am writing this review because customers deserve to know what they may encounter when dealing with this service department. No customer should have to argue with staff members to have a simple coverage lookup completed. No customer should be made to feel judged, dismissed, or disrespected when they have legitimately purchased a service contract through Honda. Management should seriously review the conduct of Neil and Will. Their behavior reflects poorly on the dealership and creates an environment where customers feel unwelcome and undervalued. The fact that it took multiple phone calls, multiple employees, and unnecessary frustration to resolve something that Sarah handled in less than five minutes is unacceptable. The tire package was found. The coverage existed. The vehicle was approved for service. The problem was never the coverage--it was the customer service, and it was absolutely terrible from start to finish.

Secaucus Car Wash is one of those local businesses that makes you grateful to live in this…read morecommunity. The staff is attentive and hardworking, the equipment is modern and well‑maintained, and the results speak for themselves--my car has never looked better. They move quickly without sacrificing quality, and the customer service is consistently excellent. It's clear they take pride in what they do. Highly recommended for anyone who wants a flawless wash and a pleasant experience from start to finish. Susan Moss Secaucus Resident and Customer for 20 years

Stopped here this morning cause I just drove 1300 miles here from Mn yesterday. Inside got scuzzy…read morefrom eating in the car on the way here. Had them wash it inside and out. Thought I was going to pay $30 plus tip but it rang up for $15. They did a good once over. Wish they were down the street from me cause I would go here weekly.

Had a great time working with Eric! Fair negotiator, very friendly, and time punctual. Spoke on the…read morephone and did business the same day on SUNDAY! Highly recommend doing business with

The transaction was very quick and simple. They checked the condition of the car and wrote me a…read morecheck for it right away. The service was great and the salesperson (Eric) was more than generous, when he offered me a deal for my car.

I had an unusual car sound and needed it to be fixed within the same day, which is a big ask for a…read morebusy garage. I showed up in the morning without an appointment, and they diagnosed the issue super quickly and expertly as an issue with the wheel bearings. They were fixed before the day was out and the price was within the range that a quick search said was reasonable. The nearby coffee shop and pizza spot were good spots to hang out and work while the car was being taken care of. Thanks for the help @Mike et al.

Mike is hands down the best, most professional, most reasonable and reliable mechanic in Goshen. I…read morenever have to worry when I bring a vehicle to him - I know he will assess with fairness and provide the most accurate work up of needs. Every time a vehicle is in, Mike provide top quality care and affordable prices. Mikes knowledge is far reaching and he can diagnose and fix anything