I was planning on getting around to doing a review here, but tonight is the night that I feel…read morecompelled to write a review. I've bought many products from this store, and the selection and quality is soooo much better than the other smoke shops. I'm not a nicotine fan but i will smoke weed in any form. When I found out from the owner that they were planning on getting dab rigs I was ecstatic as they only had bongs for flower. Then when I showed up they had Puffco!!! A little bit pricier in store than online on Puffco's website but I wanted to support the store and pay extra for the convenience. I saw that they had a purple puffco (please refer to pictures) and I asked the guy running the store to confirm that it was purple and he did. He rung it up, gave it to me, and did not give me a receipt. Given, I didn't ask for one because what am I gonna return right? But lo and behold when I cracked that bad boy open my excitement fell as it was a cream color. No receipt, open packaging, and a rig with a different color. I was even debating on if I should take it back because this was a crazy situation. I didn't want anyone to think that I switched out rigs or anything or think that I bought it from somewhere else because I didn't have the receipt. I took it back and there was a different guy, Jason. I was mentally preparing to tell this crazy ass truth and bracing to be told that I'm crazy/ i didn't purchase it here, etc. Let me just say that it was very unexpected (in a good way). Jason did not doubt me at all, and took the time to explain to me that the LED lights in the store can change the color of the packaging (crazy right? How much of a shade difference that is) and was able to print my receipt. The receipt said that the item was "desert" color instead of purple. I don't blame the guy that helped me out for the puffco purchase earlier because the package does look purple, but I wish he double checked when he scanned the item to charge me since it did definitely say Desert color on the receipt. But I digress, he could have been having an off day. There wasn't a purple puffco in the store that I could exchange it for; but Jason was very accommodating and made things right. He handled it with grace and poise and also apologized to me for this situation even though he wasn't the one that caused it. How Jason handled the situation really made me feel valued as a regular customer. He didn't check out my purchase incorrectly nor is it his fault for the LED lights. Honestly this situation was just weird as the box does look genuinely purple so I don't hold anything against the guy that sold it to me either. Just this interaction was very wholesome and I truly appreciate Jason and the shop owner who were willing to accommodate me and this super weird situation. I plan on staying with this Smoke Shop. They truly make me feel like I am a part of their family/store. Thank you so much to Jason for being patient with me and explaining everything in detail without being annoyed as I did come closer to closing time. If you're reading this as a customer please give this shop a shot. They have never done me wrong and the quality in both products and customer service is stellar with absolutely no complaints. If the owner of the shop is reading this please give Jason a raise/ promotion. The way he handled this was manager tier level. If you made it this far, I hope you enjoyed my wholesome rant. You are seriously missing out if you don't visit this shop.

Meeting Steve and finding his shop was the highlight of our weekend. Super nice guy, very…read moreknowledgeable, clean store, great selection. The kind of experience that actually makes you want to support his business- you're not just picking up goods, you're benefiting from his experience, his curation, the pleasant environment that he's set up, his willingness to help, his personability. Thanks, Steve, we'll definitely be back.

This place is clean and the lady owner is just the best. She was informative and patient about my…read morequestions. She let me try a few before I bought what I wanted and also offered me a drink on a hot summer day. Definitely is my go to place now!!! It is inside the Serrano Olympic Plaza with parking and also decent KBBQ restaurant inside the same Plaza.

I have made purchases in this vape shop about five times now. The value for the e-cigarettes are…read moreextremely fair and their customer service is top notch. Additionally, they have a wide variety of selections you can choose from and they never seem to disappoint. No matter the day and time, I am always welcomed with a warm greet and smile by the cashier, Daniel. He always gives you the best recommendations, and if you do have any problems with your purchases they are always quick to fix it. Due to the numerous positive interactions I have had within this shop, I have recommended it to several friends of mine. Last but not least, they take great care of returning customers which I deeply appreciate. I will definitely be returning to this place as soon as I need more!

The best smoke shop. Verry well Coustomer service Excerlent service Allways they smile say…read morethanks . I been to 20. Smoke shop this the best Nomber1. Smoke shop.

I gave one star for recent visit, but a 5 star when this shop 1st opened, the guys were very…read morefriendly and helpful Recently I encountered a person who I had never seen in the store. This guy tried to charge me 15 dollars over the price I had become accustomed to paying, If the price was going up then I should have been given that information prior or during my last visit. The person was very rude and took for granted that I or most people just pay what the clerk ask for without question! It would benefit the store to give there regular customers fair warning if there is going to be a price increase on regularly purchased items....

I do not Vape my husband does. I just tag along. Everyone at the Shop is nice, knowledgeable and…read morewelcoming. They have soft drinks and snacks. This place is to kick back and relax. They have regular customers who come by and say hi and shoot the breeze and Vape. They have an excellent selection on productsa. My husband loves this place and will only come here. They have a couch and high chairs to sit by the bar and a flat screen. I recommend this place for their atmosphere and just excellent customer service. This place is super casual.

I went here at like 11:00 at night on July 22nd my birthday, I went to get a 500 count of Kratom…read more He had it for a good price at $56 after tax but the gentleman working there was an older man and I had a couple tattoos so I tried to pay for it and the machine was down apparently it wasn't connecting to the internet or whatever it was I tried multiple times and it kept getting denied for whatever reason right so I was like it's all good I'm just going to go it was taking way too long and he still didn't end up fixing it. Next day I look at my credit card and there's $100 charge with no product I walked away with nothing and they still have the audacity to charge me, not a good experience. If you're the owner or reading this refund it back to my venmo credit card otherwise I'll leave this comment here. Either train your staff or figure out somebody who knows how to use that machine

Knowledge able and great service, Andy is the man. Amazing price too. We will be back for sureread more

This vape store is awesome! Guy is so helpful and very informative... Definitely going back here…read more They have good stuff here. I recommend.

So professional and knowledgeable of what we were looking for and a large variety of products. We…read morewill definitely be back. If you're looking for someone to help you navigate finding the right product for you. This is the place you MUST TRY!

Monica is the best! I've been looking for a specific product at every store and not only did she…read moretravel to get me what i need DAY of! She is gonna take my product and hook me up with the ones i want! I love this place i'm always coming here!!!! 5 stars 5 stars!!!!

best smoke shop in the area they always have what I need. Staff is really helpful as wellread more

Bought a vape for my cartridge, $30! Was told I got this super reliable one. It worked in the store…read moreand the second I went back to my apartment it stopped working. Tried charging and everything, nothing. Went back down there, now and couple hours later, the same people were there and said there was nothing they could do. they tried to sell me another device, $15. This is a TRASH return policy. Literally was just there and they saw me and my dog. I won't be coming back which is super sad because I live right around the corner. I even left the device there because what hell am I going to do with it.

$40 for a pulse bar because of "scarcity." I understand the free market but doubling the price for…read moresomething is ridiculous. is the behavior of a giant corporation, not a small business Especially for a nicotine free product. Tells you everything you need to know about how they see the customers thank. God I just found the place where it's 25. This place used to have reasonable prices, but not anymore

This place is awesome..they are friendly and helpful.tjey have so much to choose from on the…read moreselection of disposable vapes & everything else.along with free delivery if yr not to far.there prices are unbeatable ...this place has great hours that accommodate night owls & when alot if places aren't open .they are super knowledgeable and communication is great..I highly recommend!!!!