Person working at the store is completely rude, has no care for the client at all and the products…read morethey sell are all from downtown. I bought an item that was faulty, instead of exchanging it for one that works they said it's my problem now since I purchased it. Horrible customer service and horrible quality of products. Truly recommend going to a different smoke shop after what I experienced with them Wouldn't want anyone else getting treated the same.

I was here yesterday in the morning great smoke shop with great customer service the guy who works…read moremornings is very kind and helpful, if you are looking for a good selection of bongs they are the place to go, they got everything in there

Best quality stuff and best customer service ! Thank you…read morefor the great energy I'll definitely come back to get stuff from here :)

I only went once, but my credit card was charged again days later for a completely different amount…read morethan the original purchase--after I had already left the state. Be careful. There are plenty of similar reviews reporting the same issue. If you do decide to go, I'd recommend paying with cash instead of a card

So I called the other day before going to The Smoke Shop to tell them that I was looking for…read moresomething specific for my girlfriend's birthday, but to also tell them that I know nothing about smoke products. I had been to several stores and no one has had the patience to help me. When I arrived the gentleman I had spoken to on the phone was gone, but he had explained to Rick exactly what I needed. Rick had already thought about my needs and picked out a few bongs that would work. But before purchasing he asked me about my girlfriend. How tall is she, what does she like... we ended up not going with any of his initial thoughts. He pulled out an amazing bong and the decision was easy. Of course I have given the gift and she loves it!!!!!!!! Thank you Rick for being so thorough and taking the time to help someone that came in knowing nothing. This place is amazing! And by the way my lady has even given her new bong a nick name... "Lady Rosta"!

Just visited the smoke shop for my third time and as usual they were very helpful. Shout out to…read moreJustin for advice and helping me diagnose an issue with a malfunctioning coil. They do more than just sell vape and smoke products. They are very consultative and I learned a lot about my mods and devices. Big Takeaway is read the box when you buy a coil so that you don't burn it out and you get the best vape. Thanks guys see you next time.

Now in an expanded floor space. More delights offered on shelves & behind glass cabinets. Always…read morehas my vape brand & friendly hosts

No one answers the phone, just sending to voicemail, can't even inquire if they have what I'm…read morelooking for. Wish there was at least an option to text.

bought a vape here and it literally wouldn't charge from the moment I got it. Not a light, not a…read moreblink -- nothing. When I went back, the owner acted clueless and basically told me "too bad." So now I'm stuck with a brand-new paperweight because they refuse to stand behind the garbage they sell. If the products here worked as poorly as the customer service -- oh wait, they do. This place is the definition of take your money and disappear. Save yourself the time, the attitude, and the money. Go literally anywhere else.

I literally love this smoke shop. I always have a hard time finding the king palms that I like and…read morethey always have them here...The shop is clean and they guy there is super helpful and friendly

Usually I'll order two vapes on Postmates once or twice a week from this smoke shop. That's a lot…read moreof money Last night I ordered two, and today I found out the second one doesn't work. Right when I ordered it I could see something wrong, juice coming from the bottom and it didn't produce a hit. I called the store immediately and they said since I ordered it on Postmates there's nothing they can do..... mind you I order delivery because I don't have a car here just moving to LA, taking a Uber is not really realistic smh. They said next time come to the store to check it out first. I highly recommend never ordering from delivery services with these places. Will be taking my business elsewhere

Do not expect to buy products here and shop elsewhere in the plaza. They will yell at you over the…read moreparking space in front of the shop due to slow business, etc. The middle eastern man demanded us to move and we refused and asked for a refund that was in turn refused as well. His partner approached and yelled at us as well. We weren't parked for more than a few minutes. Rude as hell! The neighboring store, Yummy Donuts, happily and quickly prepared our order over their absurd inconvenience and we will not return to this smoke shop over their public outburst and remarks. We attempted to write the review upon Google as well as our first attempt in Yelp was removed.

Best customer service, good price and good atmosphere with a solid selection of items the bestread more

NGL this my favorite smoke shop. they always have my vapes and wraps in stock and costumer service…read moreis always A1 ! Will definitely continue to shop.

paid 7 dollars more for the same vape juice at Other shops, cool place, parking sucks, clean Store…read more If they just did not f*%k you on the prices I would come more often.

Great shop and they are incredibly knowledgeable I haven't vaped in some time but Steven helped me…read moretremendously and understanding the basics and the difference between salt based juice and non which was eye opening definitely only shopping here going forward! Thanks steven once again!