Super great and fast service. My tire had a hole need to be fix asap by that time almost 5pm . They…read moreare closing but still take time to fix my car, ppl delay to leave. They are super nice and helpful. When you tire had problems Highly recommended. Compare to other place, they won't ask you to buy a pair of tire when nail in the tire only.

Damaged my vehicle quoted me at $695 plus tax for valve cover replacement then tried the makeup…read morestuff that was wrong with the vehicle and give me a bill of $1600 something it's a total scam Kal Tire in New West will treat you a hundred times better and not try to rip you off.

I left the car for winter tire change at their NorthVan locaiton. One of KalTire trucks scraped the…read moreside of my car! Driver just took off. No apology, nothing from their transpo division. Instead, the opposite, I was getting attitude from a person when asking them to submit their claim to ICBC. It's been a bad experience all around. Customer service saw my google review and said to email them. Result? Nothing! Got some guy to call me and tell me "it is what it is, it happens".

Jireh is absolutely amazing! She is extremely knowledgeable, helpful, professional, and friendly…read more She made the experience so smooth and enjoyable. Highly recommend her. She's truly great!

Pardeep Notay pls if you don't know the answer PLEASE DO NOT BS!…read moreRun flat indicator doesn't shut off after driving 50 KMS you need to reset the indicator which your service team CLEARLY DID NOT DO! I reset it today. Pls if you don't know then say You don't know!

Have spent a fortune here over the years and the service is still slow and almost rude. Point…read morebeing, good customers still receive poor service. When you walk in half the time they don't acknowledge your there and with an appointment you'll still sit and wait 30 - 45 min to just get your vehicle inside. (This service was simply a flat repair and took 2 days for an appointment) The waiting area is clean, they have coffee and the customer service reps dress nice. That's about it.. As far as value no difference from competitors. They could learn a ton from Les Schwab in the states on how to run a tire business.

I was driving my daughter to a medical appointment when the low tire light came on. Naturally I…read morepanicked, not only because I wasn't sure how to change a tire on the highway but also because this would put us late for the hospital appointment and these days, once you're late, it's hard to get a replacement appointment. I called my husband who uses Kal Tire commercially. I pulled in and they immediately ascertained the situation, and diagnosed I had four low tires, filled them and gave me recommendations going forward. They also looked to see if it was anything like a nail but it appeared to be just a case of me not knowing. And now I do and I know why my husband sent me there because they were awesome!!

Highly recommend this location. Have had a few issues over the past couple years with flat tires,…read morepurchasing tires and just inquiries. Their customer service has always been genuine and helpful. Have been helped by owen a couple times and appreciate his quick and personable Help.

Heartbroken and Betrayed by Fountain Tire's Negligence - My Car's Engine Ruined!…read moreI'm utterly devastated and furious after my experience with Fountain Tire on SW Marine Dr. This shop turned my life upside down, leaving me with a damaged car, a broken heart, and a hole in my wallet. Plus a lost summer that my family can never get back. If you care about your vehicle and family, steer clear of this place--they've shown they can't be trusted. I'm writing this review with a heavy heart, shattered trust, and deep anger after Fountain Tire at 828 SW Marine Dr, Vancouver, turned my family's life upside down. Over four years, this shop's gross negligence, misdiagnoses, coercive tactics, and unprofessional conduct--capped by a vile insult --ruined my 2008 BMW 328i, cost me thousands, and put my wife, three-year-old, and infant daughter in grave danger. If you value your car, your safety, and your peace of mind, avoid this place at all costs. Their incompetence nearly cost me my family. It started in 2021 when I took my BMW to Fountain Tire for overheating. They told me that I needed a new thermostat without proper diagnostics, charged me 509.00, and sent me off with false assurances that the issue was fixed. The dashboard warning light screamed otherwise, but they shrugged, admitted they "tried everything to get the light off but the overheating was fixed," and let me drive away. The car hit 150°C, nearly frying the engine. A later dyno test revealed a faulty water pump they missed, costing me more time and money. I feel like I was robbed for 500 dollars. This aligns with another customer's experience reported on Google Reviews, where Fountain Tire at 828 SW Marine Dr, Vancouver, was criticized for a $400 battery upsell for a minor electrical issue that didn't resolve the problem. In both cases, the shop pushed costly, unnecessary repairs without addressing the root cause, leading to further vehicle damage and financial loss. In June 2024, it got worse. An oil change at Fountain Tire turned into a nightmare when they botched the valve cover gasket, causing all the oil to leak out in five minutes. My engine shut down, leaving me stranded. They towed it back, dismissed the risk of catastrophic engine damage, and offered no compensation or apology--just a quick fix and a wave goodbye. I lived in fear of hidden damage, and they didn't care. Reviews online echo this negligence, with others reporting loose dipsticks and shoddy repairs at this location. The final straw came in early 2025, and it's a wound that still stings. My car had gear-slipping issues, so Fountain Tire ran a $200 dyno test and pushed a $4,700 used transmission--almost the car's value. They called three times, pressuring me to agree to a deposit, and I caved, regretting not selling the car. Just 45 minutes after picking it up, my car broke down on a highway in a scorching heat wave, stranding my wife, three-year-old, and infant daughter, who has a medical condition that makes intense crying life-threatening--she turns blue and stops breathing. In the swelter, she wailed, and we feared for her life. Fountain Tire's partner tow truck arrived, and while I was on speakerphone, a staff member said "He's an idiot, get him 2 litres of oil " thinking I couldn't hear. No apology followed. They claimed the car needed oil, but it was already overfilled from their service. I added the 2 liters THEY BOUGHT AND HANDED ME! as instructed, drove 30 minutes, and the engine failed again--catastrophically--stranding us on the highway a second time. My infant's cries in the heat were a parent's worst nightmare, and Fountain Tire's oil overfill destroyed my engine, likely from foaming and low pressure wrecking critical components. Our family's only car is now a lifeless heap. This shop's pattern of failure is no secret. Google and Yelp reviews expose their overcharging (like a $400 battery upsell for a minor issue), misdiagnoses (a $1,200 brake job that failed), and rude staff (condescending attitudes and unapologized delays). Their C rating with the BBB confirms they don't care about accountability. I've lost thousands--hundreds on a useless thermostat, oil leak that gushed out like a ruptured artery, spewing across the engine bay in a catastrophic flood after the valve cover gasket blew, leaving my BMW 328i bone-dry and choking on its own guts in mere minutes. , and $4,700 on a transmission repair that led to engine failure. Worse, they endangered my family, my daughter, my little angel , Their coercion, lies, and that unapologized "idiot" insult stripped away my trust and dignity. I'm pursuing every avenue to hold Fountain Tire accountable, but no refund can undo the fear of losing my daughter or the loss of our only transportation. This shop is a danger to families, a betrayal of trust, and a stain on Vancouver's auto repair industry. Save your car, your wallet, and your loved ones--never step foot in Fountain Tire on Marine Dr.

I don't write reviews often, but this experience genuinely deserves one. In over 35 years of…read moredealing with many of the top luxury vehicle dealerships in Vancouver, I never expected that a visit to Fountain Tire would set a new benchmark for service. Ironically, it was my 17-year-old son who recommended Fountain Tire on SW Marine Drive, simply because one of his friends goes there. I was admittedly apprehensive at first. However, the level of service and care provided by Vince not only exceeded my expectations--it surpassed most of the luxury car dealerships I've frequented over the years. There is always a lingering concern when visiting an auto centre that you'll be upsold or pressured. That concern never surfaced once. In fact, it was the complete opposite. I had 100% trust and confidence in Vince from start to finish, which is something I do not say lightly. The technician, Brody, was equally impressive--professional, attentive, and respectful throughout the process. Overall, my very first experience at Fountain Tire was beyond stellar. Exceptional service, integrity, and professionalism across the board. Highly recommended. Harmel S.R.

Cory, Scott, Garth and their crew are incredibly professional, reliable, and easy to deal with…read more They were recommended to us a decade ago, and we have used them ever since... Even though we have moved out of the area.

Update: These folks are still doing fantastic work for me. They came in hundreds of dollars lower…read morethan their original quote (which was already lower than the dealership's quote) by finding a less expensive source for a part.

Highly recommend this super efficient, organized tire company!…read more Moe & Simon promptly attained/installed 4 new 'difficult to get size' tires for my old classic pick up truck, at an unexpected inclusive reasonable cost. Thank you National Tire!

We have been National Tire Wholesale customers for over 30 years. Mike and his team are super…read morefriendly and top notch service. From show cars to many mini vans and SUV's, we've received great deals on tires and wheels. Get there EARLY - they're always VERY busy! Best tire place in town!

MIDAS WEST VANCOUVER BE AWARE. These guys WILL OVERCHARGE…read moreYOU. And they overlooked duties in car servicing protocol. I took my car for a standard service and to take a look at a warning light. I came away with a totally flat battery (couldnt even start the car in the forecourt and the warning light not dealt with). To top it all they charged me $500 for a $375 retail price Battery. They also charged me 30% more than I was quoted over the phone for my service and couldn't explain it other than to say it was a receptionist who misquoted me. Mike tried to BS me that he had placed a better battery, but his product code which he had cleverly disguised so clients can not cross check the price, aligned exactly with what he had fitted. I called him on it and of course he went silent on me. No responses whatsoever. To miss a flat battery, makes me wonder what else wasn't completed in this car service. When lining up to pay for the car on collection, both clients in front of me were complaining of overcharges against quotes already issued. This seems to be quite a common issue with MIDAS WEST VANCOUVER. This is the last time my family will use MIDAS. We are not idiots MIKE. Don't hide behind your email. When you get called out on your BS, be a businessman, and answer your clients. Try and win them back. All you have done here for the sake of scraping an extra $200 out of me is loose our family custom and raise awareness to anyone reading this very fair and truthful statement NOT TO USE MIDAS WEST VANCOUVER. You failed on every count Mike. PS: Tony is a good guy - he must be embarrassed to work for you.

Disappointed. And it started out so well as I had taken three family vehicles there previously…read morewith positive results. I really thought, now mistakenly so, they'd pinpoint the issue and successfully repair my car. Unfortunately, it didn't turn out that way ... I was left, as stated, disappointed.