Extremely rude and unprofessional business. Took my semi to…read moreget a quote for all 10 new tires, the young lady gave me two different prices, chose one of them and she swore they were all going to be the same exact size as the original tires. Two days later I take my truck and found out the steer tires are much smaller, the lady never told me that the same tire size I had were much more expensive. I told the owner to give me a better deal since I was buying all of them, said no and threw a huge fit like a brat. Buddy dint make the sale and the next day I got the whole set up mounted at my yard for much cheaper from a mobile tire guy and all matching tires.

they screwed a nail on my tire just because didnt wanted repair, be careful we have to see what…read morethey are doing to you car always . Not trusted people.

Do not go here if you are a woman. They will treat you like a second class citizen with no brain…read moreand take advantage of you in an emergency situation. They have unsafe practices and like to steal little incidentals from, or off of, your vehicle. Beware.

Great service! I needed a patch in my tire and I literally pulled in and he was already pulling the…read morejack around for my car. It was my first time and i explained my situation and they had it done probably under 15 min. Definitely will be back if I need to be!

I rarely leave negative reviews, but my experience with Park Place BodyWerks in Fort Worth has been…read moreextremely disappointing. I brought my vehicle to the shop on May 19 with the understanding that it would be disassembled as needed to provide my insurance company with a complete estimate so all damages could be identified. Throughout the process, communication was poor. I repeatedly had to reach out for updates instead of being proactively informed about the status of my vehicle. When my insurance company did not approve enough to complete the repairs, I decided to remove my vehicle. That's when I was told I would be charged $1,350 for vehicle removal, $850 for disassembly/blueprinting, and a $500 administrative fee, in addition to possible storage fees. These charges came as a surprise, and I do not believe they were clearly explained to me before the work began. What made the situation even more frustrating was that earlier in the process I was told the only work performed was the disassembly needed to present additional damages to the insurance company and that my vehicle could still be repaired with only my deductible out of pocket if the claim was approved. Once I chose not to move forward with repairs, the conversation shifted to collecting thousands of dollars in fees. I've also experienced significant delays and have struggled to get clear answers regarding my case. Rather than working toward a fair resolution, I feel like I've had to fight for information every step of the way. I have requested copies of all signed authorization documents and an itemized explanation of the charges, and I hope management will review my case and resolve this matter professionally. Based on my experience, I cannot recommend Park Place BodyWerks. I hope this review encourages management to improve communication, transparency, and the way customers are treated during an already stressful insurance claim process.

Communication is key!…read more I am very satisfied with the overall process, communication, and service while getting my car repaired. Steve ensured that all of our questions were answered via phone and email, and also kept us informed via weekly text messages. Our repair was quite extensive, and to ease our concerns regarding the process, Steve invited us to take a look at the car while it was being repaired. The best word I have to describe the shop is immaculate. Everything was clean and in perfect order. Emilio, a mechanic with years experience, talked us through our car's repairs. After that, I no longer stressed about it coming back in the best condition. In fact, I think it drives better! The car was ready a week after promised, but that's only because it needed an additional part to align perfectly, I can't fault them for ensuring that it was up to Mercedes' standards. Thank you, so much for taking excellent care of us!

Great pricing was able to get the tires in a timely manner the quality of work was good when they…read moreput the tires on.

I got here at 1:25 waited half a hour to get service, I came for a tire repair and after 2hrs of…read moresitting waiting for them . they will help other people that had just got here smh ‍ and they started working on my tire at 3:38

Good customer services and very knowledgeable on what they do !! Jose is the person you want to…read moretalk to if any wheels and tires needed or suspension work ..

4 minutes till close and was told they couldn't help air my tire up-because the compressor was…read moredrained. really needed the help. First time here..

Well, five years down the road, due to an incorrect install job, I had to get another muffler,…read morewhich after seeing the damage, I obviously went elsewhere to get a replacement. They neglected to install a hanger where it should have been (the hanger was there, just nothing attached to it) which caused the muffler they installed to move and vibrate which eventually broke the housing where the pipe from the engine went into the muffler. Honestly, they might have just missed it. Nice people, but still, five years not that great.

Good folks. A daughter needed a new catalytic converter. These folks let me order my own and they…read moreinstalled it. Everything went well and the work was done in a timely manner. This was done actually a couple years ago now. And I got the cheapest catalytic converter I could find, so I imagine we'll be back.

This place is honest, dependable, and extremely fast service. I'll be back here again.read more

I have been using this Sardis Tire location for more than 10 years. It is only now that it is…read moreunfortunate to have to give a bad review. However prior to today's experience, I think I saw it coming. The guy who runs this location used to be very nice and professional. Well now there is today. Before today, the last time I came in to have 2 tires mounted and balanced; as I have done at least 10 times before. It was not until the last time and today that everything ultimately changed. I understand prices went up during and after Covid and I adjusted with them even here at Sardis. Well my last visit, the owner or guy who runs this location tried to tell me that I paid more than I did the last time; seemingly to get more money out of me. Not only did he try to get more money out of me by telling me that I did indeed pay more. They also mounted the tires backwards. The tire are clearly marked inside and outside. He tried to tell me that my tires were not directional but he could not explain to me why they were marked inside and outside. Let me pause here to say that I used to run my own auto performance shop where one of the things we performed was mounting and balancing of tires; so I at least know a good bit about tires and the business. Now back to the problem where the owner tried to tell me I paid more the last time. The problem that I had to point out is the receipt that he gave me the last time that I paid cash. It showed how much I paid for the same size tires on the same car. Then he tries to back pedal and tell me that it must have been a mistake; yet it is also what I paid prior to that. That time ended quickly. Now comes today. When I first came in and asked him about doing the same thing he had done previous times, he tried to say that they could not do the job because their machines could not handle the low profile. I reminded him that he had done this on my car the previous 2 times I had been there. He back peddled and said well let me see if my guys think they could do it. Of course they could because they are the same exact crew from every other time I have been there. Ok so he did not quote me but the guy who was doing the work did. He quoted me $50 at 1st thinking that I was going to pay for disposal. I told him that I always take my old tires with me. He then says it will be $40. That's fine because that is what I paid the last 2 times. Let me be clear. This is for only 2 tires. He completes the job and takes me inside to pay. That's when it gets bad. The owner tells me $60. I said it is only supposed to be $40. He point to his signs and goes around the world to try to explain wheels and tires. I told him that I have paid $40 the last 2 times for the exact same thing. Then he starts to tell me that I paid $60 before. I told him that this is not true. He keeps saying that. I told him that I brought $40 cash with me because that has been what has always been since the last price change and his employee that did the work even quoted me $40 outside before he got started. Then he insulted his employee by saying "well he is just a worker and it does not matter what he says." The look on the employee's face was priceless. He goes back to telling me it is $60 because of disposal. I said I am taking my old tires with me. Then he says well give me $50 although you paid $60 the last time and we disposed of your tires. I reminded him that I have never paid for disposal because always take my old tires. He says well you need to pay $50 because that is what you paid. I had to point out to him the previous problem we had with improper mounting and the price. So I asked him if he was calling me a liar. He just kept trying to find any other lie to support his claims but he could not. He did not want to listen to me so he kept over talking me because that is what people do when they know they are wrong. Long story short he told me to never come back again. He took my $40 and yes I will never go back to this Sardis Tire. This guy is getting old and his lies are getting worse. He is plain rude and needs to let someone else run the place. Make sure you get whatever he quotes you before they do anything and get him to write you a receipt so you have proof of what you pay because he will try to lie and wiggle more money out of anyone!

Hooked me up with a set of rims and tires, pretty quick with excellent customer service. I have…read morebeen a customer of rent a wheel and now this shop, and I would recommend this shop to anyone.

I bought used tires from this location on June 5th and the workers put the wrong size tires on my…read morecar which caused a wheel bearing issue down the line. I came back to the location today requesting a tire replacement and the worker stated the tires are the same and the 94 V vs 98 W on the tires do not matter. He refused to change and provide quality customer servic.