They always do very well with any service I have done.. All of them are very friendly..I know…read moredealerships have a reputation for being much more expensive, but they are not. I trust them at Mr. Jenkins Nissan dealership in Homosassa Fl.

Are you kidding me. The whole ambiance of just sitting in the trailers and with the summer coming…read moreup? Poor pay plan and management is horrible

I recently had the need to sell my daughters car due to her passing away. I first went on Kelly…read moreBlue Book who gave me a cash offer, shortly after Linda Stroman from Eagle Buick texted me and set up an appointment to bring the car in for an appraisal. On Friday I met with JP, the Sales Manager. He promptly came out to the car and took a look at it. JP knowing my situation was caring and compassionate. He gave me an offer that was more than generous. I was handed over to Robert Haas who handled all the paperwork, another wonderful, compassionate human being. He handled my deal professionally and compassionately (sorry I have used that word so many times, but they were.) Everyone I met there were wonderful. Thank you, Eagle Buick GMC, an experience I will never forget. Ed Byreiter

1 star becuase you can't give 0…read more While the Service Staff at this location may seem nice and respectful when they want your money, the exact opposite is true after they have it. Earlier this morning, I overheard the most disgusting conversation inside the service desk check-in area. There was a gentleman asking for the name of a customer, to which he recieved the answer: " Hey, does anyone know what Ree-Rees name is? ". everyone started laughing and some of the employees started mocking the way the lady talked and started talking about how the car "smelled like shit". One employee specifically stood out to me though, the young man who asked for the customers name in the first place, he was clearly not amused and when he saw me out of the corner of his eye he acknowledged my presence, shook his head in disappointment and opened the door for me out my way out. It just so happens that the woman the service staff was talking about has bought multiple After hearing this bizarre interaction I went to the waiting room and struck up a conversation with the customer myself. It just so happens that this woman has multiple vehicles, the one she brought in today was bought at this location and she was proud to say that she gets all her service done here. Not to mention she recently had a stress induced stroke and has a mentally challenged child. I highly recommended she take her business elsewhere from now on as will I. the Service Manager at this location should be embarrassed, I can see why this overpriced dealership has 3.1 stars. ABSOLUTELY DISGUSTING.

Contacted them yesterday about Ram 1500 Limited they had marked down, verified it was available and…read morethey told me a different price. Double checked online and price was lower than what he said. Set up an appointment to drive out today as its an hour drive each way, they text to verify I was still coming, I told them yes but it'll be about 20 minutes later. Arrived, they took pictures of my truck for a trade in and we went inside, where they tell me oh by the way that truck was apparently sold last night. Didn't bother to mention it when I confirmed with them, but they said they could get another. While they were looking I walked around the lot, truck was still there without a Sold sticker on it, which legally has to be on it if it's sold, and checked online and the same truck was still listed but for $11,000 more than it was yesterday. I get that sometimes errors happen on online pricing but rather than just be honest about it they wasted 3 hours of my work day. They then tell me that my truck they would typically sell for 115k, they offered me 90k, so they're luring you ion with false advertising and then trying to make 25k on a trade in, walked out and will never return.

Worst customer service ever. Don't have basic Jeep parts in…read morestock. Ex. Don't carry recommended transmission fluid from Mopar. Like stepping back in time. When the city arrives via Veterans Expressway this entire Jenkins sham will get run over by a real dealership. Are you listening Crown in St. Pete ? These losers are ripe for the picking.

My mum and I came here today to get her Toyota serviced since it had just completed a road trip…read morefrom SoCal and was also due for an oil change. I called earlier today and the lady who answered the phone was great. She put me down for an appointment later in the afternoon, gave me an approximate time of completion, and suggested I go on their website to find coupons. So helpful! We arrived at our scheduled appt time. There were a few other cars in the service area. No one came out to talk to us though so we just sat in the car confused, until I finally got out and found a guy to help us. He directed us where to park our car and who to talk to inside. We ended up dealing with Cheyenne Phelps and she was wonderful! She listened to all our concerns and said she would make sure to address them with the service staff. Once we signed the paperwork with approximate pricing, she directed us to the waiting area. There was a large TV showing the World Cup, multiple chairs, a table set up with a puzzle in progress, and another table set up with chess. They also provide complimentary water, coffee, doughnuts, and cookies. My mum and I appreciated the puzzle--it was fun to work on while waiting! Cheyenne came by a couple times to update us on the progress of service and also to share recs from the service advisor. We ended up spending more money than expected but Cheyenne was so great about finding and applying coupons and discounts for us, which was so helpful. And my mum's car seems great so there are no complaints here!

My wife and I bought a 2026 Sequoia from this dealership last month. The car was missing the owners…read moremanuals. Our sales person Bobby Gail told us she will order us new set from parts dept. 2 1/2 weeks later I called her to inquire about the manuals. She said she would call me back. She never did so I emailed her and heard nothing back. This car has a lot of options on it I have never experienced before and I need the manuals. We have purchased vehicles from Village Toyota before and everything went smooth. I don't appreciate being lied too. We'll never be back.

Arnie was excellent service rep. Car repaired and ready as promised…read more Driver who took us home, and back to dealership next day was prompt and courteous. Your labor rates are very high.

Another dirty car dealer using deceptive and unfair tactics when selling used cars. Beware of the…read morehefty dealer prep fee (1199) and huge tag fees, but then wait for the hidden reconditioning fee (2000+) that are not shared in any advertisement online. This is generally considered an illegal sales practice when not offered. Chao ....JJ (mgmt) and Christianson may you find very few clients accepting of this abuse. Consumers don't have to pay this and should not be treated unfairly ... imagine any other retail buy that increased over listed price, tax and the required governmental fees. 2000+ for a car wash or two on a 2023 unit with 8k miles and original tires. No wonder Carfax shows it has been sitting between your franchises for months.

Quite literally the biggest scumbag of a general manager you will ever meet. Dave has made promise…read moreafter promise and has left my and my husband with such a bad taste after lying to us about every deal just so we could try to spend our money on their horrible cars. he speaks to his detailers and lot attendants like garbage too

I bought my Kia in Pensacola and have only brought it here twice for service. Steve in the service…read moredepartment is one of the nicest and most helpful people you will ever meet. The dealership itself is nice and clean. The staff are all friendly.

This is, by far, the BEST experience I've ever had at a Car Dealership. From my first contact with…read moreinternet appointment setter Jared to my interaction with sales reps Bilial Jenkin and Joe Dimaggio and sales manager Deen Bohler, all of these fine gentlemen went far beyond what I've normally seen at area dealerships to make me feel valued as a customer. No high pressure sales tactics here (which leave me cold) and they're honest to the core about their vehicles. The car was for my son and he was ecstatic with his purchase. This is a place to get top notch customer service and you really are treated as if you're part of 'the family'. Great interaction and, so much so, that although we've purchased at a nearby dealership in the past, my husband and I will purchase our NEXT vehicle with Jenkins Nissan of Homosassa. A+ all around. And I figure we'll be in the market for a good, used Nissan Altima in the next year or two once our old truck dies on us. DO check them out if you're looking for a used or new car. They're the best!

Absolutely would not return to this dealership. Besides the usual shady dealing, they make…read moreimpossible to opt out of their email communications.

The people that I have had dealings with and encountered at the Love Honda dealership in Homosassa…read moreFlorida were quite exceptional. Lately it seems I have based my reviews on not just one visit, but a few of them, before I made an unbiased or premature personal evaluation or would complete an unbiased review. I had experienced consistent and excellent customer service at love Honda from the reception desk, to the parts department, to the service department, to the service itself. Joe H. in the parts department is one of the best customer service oriented and patient persons that I have to mention, because he deserves it. You can come to him with a number of parts you may need, and he takes the time to make sure it is the correct part and why, even if you had presumed it may be something else. In other words, going to him was better for me than going online to HondaPartsNow; asking one of the AI, GPT, or Google algorithms. Even if you have and are coming with OEM part no; he will make sure of it. Joe works harder, and better than any contingency you might think to have as far as I believe. Joe doesn't just make sure you're getting the correct part but also an actual piece of mind as a reassurance of it! That is a true fringe benefit of high caliber and quality customer service, even if just asking for a part for your car! In the customer service-oriented industry, at some other establishments; dealers or otherwise; you may not always receive good customer service; though people are supposed to act friendly; or be friendly. They should be; but what you may not always see, are those who are truly genuine about it. So, when you take note of that, I believe it should always be acknowledged. Laurie was friendly and helpful as well. Moving to the service department; A.J. was definitely on point! It is more than refreshing when you can tell that, as a customer, your best interest and satisfaction is very important, but also, he honest and transparent with you. They have very good experienced service techs as well. Orlando is one of the best; he is very thorough and reassuring, showing and explaining things of concern and shows you things that may need attention and why. This dealership has met and exceeded my expectations.

So after what I thought was a great experience quickly gave way to horrible. I literally came here…read moreto have my AC looked at. Temps were in high 80's and low 90's with high humidity. I NEEDED to make sure my AC was working for my very long drive back to Maine. I left the dealership with the AC working great however the next day within 30 minutes of being on the road for my 8 hour drive, the AC died!!!! Ugh! What a nightmare!! All windows open to get some type of air flow. By the time we got to North Carolina my dog was suffering from the heat so badly he scratched up my dashboard trying to get out a window! Do your job m, period! All the niceties to cover up bad service is deceptive at. I do not recommend coming here any longer. I was scrolling through my reviews and had forgotten to update this horrible experience.

I had purchased a 2020 Harley (check your records). In 2020 along with parts accessories. Spending…read morebetween $35.000 - $40.000 at that time. Also shopping at your dealership after. Today 5 Nov 25 I called to get information on how to get a refund on the balance of my extended warranty. A female answered the phone. Nasty Attitude. Telling me I had to come in and pick up a form. I explained I was not doing that, I am in Tennessee at the moment. It's at that time she said she could email it to me. I said that's perfect and thanked her. At the end of the conversation she hung up the phone. No thank you, No good bye, not even KMA. I called back to make sure I had her name correct She said Joy. So I asked her if I had the correct spelling? She answered me like I was a little slow. Her attitude was Nasty the whole time. I was coming back into your dealership when I get back into Florida in about a month to replace the 2020 I sold. Needless to say that's not going to happen. I will use another dealership. I am sure they be happy to take my money. I am a very respectful person and don't deal with nasty attitudes. My experience with your dealership was great. Until today. Rich

Parts were ordered and installed professionally. l way kept informed of the status of my order. The…read moreinstallation was completed on time and my bike was returned to me after being washed.