1 star becuase you can't give 0…read more While the Service Staff at this location may seem nice and respectful when they want your money, the exact opposite is true after they have it. Earlier this morning, I overheard the most disgusting conversation inside the service desk check-in area. There was a gentleman asking for the name of a customer, to which he recieved the answer: " Hey, does anyone know what Ree-Rees name is? ". everyone started laughing and some of the employees started mocking the way the lady talked and started talking about how the car "smelled like shit". One employee specifically stood out to me though, the young man who asked for the customers name in the first place, he was clearly not amused and when he saw me out of the corner of his eye he acknowledged my presence, shook his head in disappointment and opened the door for me out my way out. It just so happens that the woman the service staff was talking about has bought multiple After hearing this bizarre interaction I went to the waiting room and struck up a conversation with the customer myself. It just so happens that this woman has multiple vehicles, the one she brought in today was bought at this location and she was proud to say that she gets all her service done here. Not to mention she recently had a stress induced stroke and has a mentally challenged child. I highly recommended she take her business elsewhere from now on as will I. the Service Manager at this location should be embarrassed, I can see why this overpriced dealership has 3.1 stars. ABSOLUTELY DISGUSTING.

I bought 2025 GMC terrain awd black I had computer problem brought back had a rent a car 3 day's…read moreand went back get my vehicle back now I paid cash 36500 now haveing problem with wiper blades do not work the right way and my MapQuest goes up and down non stop I was coned in to buy problem on top of problem the part that is needed is going to be 2 flipping weeks don't use this dealership

I never leave reviews unless I have a bad experience. I am the customer from hell. that being said…read morethis may have been the best experience I have had purchasing a vehicle. From Keshon on sales , Paul sales Manager, the entire finance department, and lastly they owed me a bed cover for my truck. The day after the sale I was contacted by the Service Manager and set up an appointment to install my cover. Highly making the 1st step and call Keshon. Nice young man that works hard.

Contacted them yesterday about Ram 1500 Limited they had marked down, verified it was available and…read morethey told me a different price. Double checked online and price was lower than what he said. Set up an appointment to drive out today as its an hour drive each way, they text to verify I was still coming, I told them yes but it'll be about 20 minutes later. Arrived, they took pictures of my truck for a trade in and we went inside, where they tell me oh by the way that truck was apparently sold last night. Didn't bother to mention it when I confirmed with them, but they said they could get another. While they were looking I walked around the lot, truck was still there without a Sold sticker on it, which legally has to be on it if it's sold, and checked online and the same truck was still listed but for $11,000 more than it was yesterday. I get that sometimes errors happen on online pricing but rather than just be honest about it they wasted 3 hours of my work day. They then tell me that my truck they would typically sell for 115k, they offered me 90k, so they're luring you ion with false advertising and then trying to make 25k on a trade in, walked out and will never return.

My mum and I came here today to get her Toyota serviced since it had just completed a road trip…read morefrom SoCal and was also due for an oil change. I called earlier today and the lady who answered the phone was great. She put me down for an appointment later in the afternoon, gave me an approximate time of completion, and suggested I go on their website to find coupons. So helpful! We arrived at our scheduled appt time. There were a few other cars in the service area. No one came out to talk to us though so we just sat in the car confused, until I finally got out and found a guy to help us. He directed us where to park our car and who to talk to inside. We ended up dealing with Cheyenne Phelps and she was wonderful! She listened to all our concerns and said she would make sure to address them with the service staff. Once we signed the paperwork with approximate pricing, she directed us to the waiting area. There was a large TV showing the World Cup, multiple chairs, a table set up with a puzzle in progress, and another table set up with chess. They also provide complimentary water, coffee, doughnuts, and cookies. My mum and I appreciated the puzzle--it was fun to work on while waiting! Cheyenne came by a couple times to update us on the progress of service and also to share recs from the service advisor. We ended up spending more money than expected but Cheyenne was so great about finding and applying coupons and discounts for us, which was so helpful. And my mum's car seems great so there are no complaints here!

My wife and I bought a 2026 Sequoia from this dealership last month. The car was missing the owners…read moremanuals. Our sales person Bobby Gail told us she will order us new set from parts dept. 2 1/2 weeks later I called her to inquire about the manuals. She said she would call me back. She never did so I emailed her and heard nothing back. This car has a lot of options on it I have never experienced before and I need the manuals. We have purchased vehicles from Village Toyota before and everything went smooth. I don't appreciate being lied too. We'll never be back.

Arnie was excellent service rep. Car repaired and ready as promised…read more Driver who took us home, and back to dealership next day was prompt and courteous. Your labor rates are very high.

Another dirty car dealer using deceptive and unfair tactics when selling used cars. Beware of the…read morehefty dealer prep fee (1199) and huge tag fees, but then wait for the hidden reconditioning fee (2000+) that are not shared in any advertisement online. This is generally considered an illegal sales practice when not offered. Chao ....JJ (mgmt) and Christianson may you find very few clients accepting of this abuse. Consumers don't have to pay this and should not be treated unfairly ... imagine any other retail buy that increased over listed price, tax and the required governmental fees. 2000+ for a car wash or two on a 2023 unit with 8k miles and original tires. No wonder Carfax shows it has been sitting between your franchises for months.

THE MOST EXPENSIVE LESSON OF A LIFETIME! DEFINITELY NOT RECOMMENDED TO BUY FROM HERE! I would leave…read morenegative stars if I could! The day after I purchased a 2016 GMC Yukon (which was just on May 21st 2026) from here which was purchased for over $16000, the engine started throwing a trouble code for the 7th cylinder misfiring with an additional code being thrown for the knock sensor which is far less serious an issue but an issue nonetheless and the vehicle is now completely inoperable and can't even be driven. The whole engine now has to be torn down (and possibly be completly rebuilt due to damage from unknowingly driving it as it was when it was sold to me) for which parts alone will cost a couple thousand dollars and that doesn't include any labor costs, that's just the cost if I were to do the work myself and that's only if it doesn't need to be completely rebuilt due to any additional unseen damage done to the engine from having unknowingly driven it as it was. If a complete rebuild is necessary, it will cost me between an estimated $5600 and $6300, not including any other repairs or parts, fluids that will have to be replaced etc, but just to do the rebuild of the engine itself. So, I was sold a vehicle and had it for less than 24 hours when the code was thrown for the cylinder 7 misfire (which undoubtedly had been cleared from the system to avoid questions about the engine light being on because it wasn't on when it was test driven and sold to me) that so far has cost me the $2000 down payment, only to end up stuck in huge debt with a loan I now have to pay for monthly for an unusable vehicle that was portrayed to be solid and reliable just so this place could make a sale with zero regards to the consumer or the costs that I now have to figure out how to come up with on top of a $600+ a month payment I can't get out of for something I can't even use. I could have rented a car for far less than what my down payment cost me and for far less than what this giant paperweight will end up costing me just to make useable at all. This is by far the biggest and most expensive, useless paperweight I have had the displeasure of owning and being forced to pay for. All of this could have been avoided had this place actually been honest about what I was being sold and I could've made the decision whether or not to purchase it with actual facts with its issues and not some fabricated inaccurate garbage I was actually sold. Immoral practices at best 100%. When Roger (our salesman) was called about the situation and he called back about it he said that he had spoken to management about everything and that he was told that they werent going to do anything about it and that they wouldn't even look at it so I shouldn't bother bringing it or towing it to them because they weren't going to do anything about it anyway. I can only attribute that response to the fact that they already knew what the repairs would entail and how expensive it would be in order to fix those issues and they wanted nothing to do with it since the sale had already been made and it was no longer their problem and didn't affect them to respond as they did. There's no way it just started misfiringlike it did less than 24 hours after being in my possession and they didn't know about it. The first payment hasn't even been made on it and isn't even due yet and and here we are. This so called reliable SUV will cost me over $32k when all is said and done after 40 months of payments on it and it can't even be driven and thousands more to make is usable at all. The fact that they basically stole $2000 from me that I put down as a down payment on this giant useless paperweight of a vehicle is immoral at best and the fact that they expect me to pay that kind of money for a vehicle that I can't even drive that they undoubtedly knew had engine issues to begin with shouldnt even be legal for them to do to anyone. To say that I am beyond livid and incredibly disappointed with this entire experience right now is a gross understatement! I WOULD NOT RECOMMEND THESE CON ARTISTS TO ANYONE EVER and if you value your hard earned dollars and want a vehicle that you can actually drive you'll steer clear of this place as well and buy from anywhere else. My most accurate description of this place currently is that they're a bunch of deceitful, theiving con artists that couldn't care less about the consumer. They clearly have no problem selling customers whatever garbage they can make a dollar off of at best. Because honestly what kind of people do that to anyone, especially in this economy when we're all just trying to survive?? I now have no vehicle at all to get to and from anywhere thanks to this and no money to get another after the down payment was spent on this useless junk I was sold. It's highly unappreciated to say the least to be lied to and sold useless trash just to make a $.

I bought my Kia in Pensacola and have only brought it here twice for service. Steve in the service…read moredepartment is one of the nicest and most helpful people you will ever meet. The dealership itself is nice and clean. The staff are all friendly.

This is, by far, the BEST experience I've ever had at a Car Dealership. From my first contact with…read moreinternet appointment setter Jared to my interaction with sales reps Bilial Jenkin and Joe Dimaggio and sales manager Deen Bohler, all of these fine gentlemen went far beyond what I've normally seen at area dealerships to make me feel valued as a customer. No high pressure sales tactics here (which leave me cold) and they're honest to the core about their vehicles. The car was for my son and he was ecstatic with his purchase. This is a place to get top notch customer service and you really are treated as if you're part of 'the family'. Great interaction and, so much so, that although we've purchased at a nearby dealership in the past, my husband and I will purchase our NEXT vehicle with Jenkins Nissan of Homosassa. A+ all around. And I figure we'll be in the market for a good, used Nissan Altima in the next year or two once our old truck dies on us. DO check them out if you're looking for a used or new car. They're the best!

Absolutely would not return to this dealership. Besides the usual shady dealing, they make…read moreimpossible to opt out of their email communications.

We bought 2 new cars (believe me we needed to do it!) Andrew at Love Honda was so fantastic! He…read morereally helped us get through the process and got the best deal! Every question was answered and if he didn't know he asked he didn't make up an answer that was wrong. If you need to lease or buy a car go see him you will not be sorry

Buyer beware at this dealership. Love Honda try's to sell you warranties on your new car whether…read moreyou want them or not. They rush you through the finance process hoping you won't notice the additional warranties on the contract that you probably don't need. We saw these additional charges when we got home and reviewed the loan contract. These additional warranties cost so much extra that increased our loan thousands of dollars. There is a 60 day cancellation window which we took advantage of to reduce our loan. However the refund is applied to your loan principal and does not lower your monthly payment. The finance manager and the dealership manager both tried to talk us out of canceling the warranties. I researched how much the dealership gets for each warranty they sell and in some cases it's 50%.