They showed up within the hour with a super cheap price! Excellent service! Would definitely use…read moreagain.

I was hoping a negative situation would turn out to be a positive based on how the situation was…read morehandled by the company when notified. This my experience. I had the company come out on 09/20/2025 what an experience not in a good way. As I was leaving, I was shocked to see my entertainment center at the entryway of the complex (broken in parts). It literally fell out of their truck. Of course, in a panic, I frantically park my car to move it the best I could out of the entrance to the complex before any cars tried to leave. I reached out to the team that left and was told they couldn't come back for 45 minutes. I immediately fired off emails stating what happened. My entire day was ruined because I had to stick around to see if the items were going to get picked and I felt the need to drive around to see what else dropped out the truck. No surprise as soon as I finished pulling the entertainment center to the curb and getting back in my car, I turned the corner out of the complex to find a large piece of a computer desk in the middle of the road near the major intersection. I went into another panic because cars were running over the board and I was afraid it might flip to hit someone's car. I again raced to park to see if I could run out into the middle of the road before cars came but the piece was run over several times that it landed in the worse location with the view being blocked by oncoming traffic from the opposite end. I couldn't get a grip on the board because cars were coming so I'm literally in the road trying to kick the board to the side of the road with my foot (yes it was painful). Luckily, one car saw my efforts and stopped. It was not a cool temperature day and I'm no spring chicken (which I'm surprised I didn't have any health issues from the adrenaline, embarrassment, frustration and desperation to move these items). Since I couldn't leave this heavy board on the side of the road, I'm literally trying to carry this wood board back to where the entertainment center fell out the truck (definitely not a short walk). It was exhausting and humiliating to run around and lift items that should've been hauled away given the amount paid for just a few items. I finally was able to speak with a representative who made an offer based on my troubles created by their team. I agreed to the offer from the representative and waited what is more than a reasonable time period (9/22/2025 to12/2/2025) without any luck. While there are things that can happen when the team is working from one job to the next, it is more important how the company handles the issue with the customer that can change how the overall experience is viewed. It makes the difference in showing that a small company stands by it's service and sets it aside from the bigger companies. Unfortunately, I was extremely reasonable even when the worker was going to lose a week of work for the incident. I was completely against this in today's economy and just asked that improved quality standards be in place so it doesn't happen again. I understand the workers are doing this all day so things are going to happen. Again, it's not about what happened during the service as the biggest issues, it's about how it is handled by the company. I do everything I can to support small businesses but I think the more I do the more problems I experience. As someone who wants to extend as much grace as possible, the constant waiting on the USPS at this point is beyond reasonable. Nevertheless, I wish the company the best and hope they take this as a lesson learned to improve how to resolve issues immediately. I didn't expect to be part of the crew that day with having to move my own heavy items out of the street when I paid for someone else to do it.

Guess I just got the short end of the stick here, but I hired this company to remove a full load of…read moregarbage. They showed up over 30 minutes late with trash already in their truck- an entire treadmill. There was no way my trash would have all fit. They then proceeded to reverse INTO my yard (I heard them say I thought it was in park) luckily there was no damage. I get its St Pattys day weekend and these guys are young, but this was completely unprofessional. Hope they do better but i would never hire them again as i ended up having to pick up more garbage thanks to them and still have to deal with all my trash being removed.

the compnay is great...from the start, it was pleasure dealing with them. Super easy and quick to…read morecommunicate with! They were efficient, fast, clean, polite :) Highly recommended!

I was moving and had some last minute items that needed to be removed. I was sort of overwhelmed…read moreand my roommate suggested we check on Craigslist. As I checked, they had just updated their ad 40 minutes prior so it was very current. I called that evening on Mothers Day, they answered, I explained what I needed and they gave me a price. I booked an appointment for the next day. Next day, they confirmed, arrived, they were very professional, and got the job done in a short period of time. Highly recommend. They are also a moving company so they do moves AND removal of unwanted items.

On time with good price. No complaints. Came within one hour of first telephone conversation.read more

My family needed help for a residence requiring decluttering, trash removal, and a deep cleaning…read moreand Pro Clean Solution did such a great job, from the professional and timely communication to the final results of the cleaning service itself. Leticia and Alex were a pleasure to work with. I initially reached out with a Yelp Project request and they were quick to respond and provide initial estimates. We scheduled a walkthrough of the property, which they then followed up with a comprehensive proposal that detailed the condition of the property, what cleaning services it would require, and the phases and timeline of the project. When it came to scheduling the cleaning, they were extremely accommodating and worked with our schedules to get it completed as soon as possible. During the actual cleaning, they were efficient, timely, and communicative throughout the two days it took for them to complete the project. They provided videos and pictures of the residence after all cleaning services were completed and made sure we were satisfied with their work. Based off both the videos/pictures I received and the family members who were there in person, we were very happy with the results. The final payment aligned with what they had quoted us in their proposal and we were glad there were no surprise fees or additional charges. In addition to the services they provided, I also want to thank Leticia and Alex for their professionalism and how they handled the project from start to finish. I do not reside in the area of the residence so they helped provide numerous videos and pictures to me throughout the entire project and kept me updated the entire time. Even though it required more effort and coordination on their part, they were always professional, accommodating, and friendly in all correspondences with me. I highly recommend Pro Clean Solution if you're looking for any type of cleaning service and we will absolutely utilize them for any cleaning services we need in the future.

After taking days off of work as I must be in the office, my house was never cleaned. Not sure if…read morethere was a communication issue, but booked them one day and asked that they come before 3:30 and they wrote on the day to say they could not come till 3:30 and the second time (two days later) they were suppose to show up and confirmed the day before and did not show again because they needed a morning confirmation too. Except I was at work and could not have my personal cell with me. Left work again to be there at scheduled time and they never showed up.

Don't even bother! I scheduled and paid online for curbside pick-up for my mattress, got help…read morebringing down my mattress to the loading dock, coordinated with my apartment complex to leave the loading dock open for the pick-up window, and THEY NEVER CAME! They never responded to the chat on my order page, answered the phone, or called back after I left a voicemail. I received an email at 8pm ET saying they are processing the order's refund. Highly recommend using another company. I was recommended Ararity Hauling so I will try that!

I needed some furniture disposed of and was able to get same day service! Very affordable rates and…read morethe whole experience was extremely professional. It was a pleasure dealing with Damario and company. They were very careful and FAST. Damario even helped move some other furniture for me to a different area of a room and assisted with organizing some electrical cords that would have taken me hours to do myself. What I'm basically saying is that he went above and beyond! Highly recommend!

Takeaways: broken items, rude management…read more Don't use this company. The low price isn't worth the hassle. Basically, their cleaners twice broke a model plane that we had. We didn't say anything at those times because it is very delicate, and mistakes happen. However, after a cleaning where we came back to my ring dish broken (the figurine snapped from the base), we reached out to them. We shared a picture (see below), and they asked how we would like to proceed. We asked to be compensated for the broken item, at which point things got unpleasant. The owner emailed us and told us that the amount that we requested was "too high" for the item and that there is no way that their cleaners would have broken it, and that it was more "worn down" anyway. That was nonsensical, as the ceramic ring dish couldn't have been worn, and the picture showed it was clearly snapped off. We would have been willing to listen if the owner simply thought our proposed amount was too high and discuss it further, but to misrepresent the damage as worn and at the same time blame us for damaging it -- that is unacceptable. We replied with our concerns about their representation and tone, and heard nothing further. We never heard back from them via email, but they mailed a check to our house (with the wrong name on it, no less) and no other note. We didn't even bother cashing it.

I chose The Green Choice for a move-out house cleaning. Their crew arrived promptly and deep…read morecleaned my 4-story rowhouse in just under 3 hours - the bathrooms and kitchen looked especially good. Great value, and the office manager was quick to respond and fit me into their schedule. Would definitely use their services again.

Rosalina and her team were very nice and they did a great job on my house. She was prompt, had…read moregreat communication and offered a fair price. I will use her team again for future jobs!

Fast, easy, good price, and great communication (even when I had my ringer off and missed some…read morecalls). -I scheduled over yelp chat. Francesca was great -responsive, straightforward, okay with some back and forth to get to a good time and to get the payment done afterwards. Scheduling and payment was super simple - no forms to fill out etc. -A bit before the appointed time, two nice, professional men showed up to my door and were literally in and out in under 5 minutes. If I have anything else I need out of my home, I will come to Junk Removal Specialists first.

I honestly cannot run out of good things to say about Francesca and her team. We had to clean out…read moreour apartment of almost a decade on short notice. We lived in one of the largest apartments in our area with two bedrooms and a loft. The space was on the fourth floor with no elevator. We tried to empty out as much as we could to quickly realize we needed the help of professionals. In just two sessions, Carlos and his team were able to COMPLETELY clean out our residence. This included everything in all cabinets in a very stocked kitchen and two bathrooms, three King sized beds, three very large mounted TVs along with their mounting, five couches and all screws and wall hangings. I was in utter disbelief when I went to do a final sweep since there was literally nothing for me to sweep. Not to mention the cost for the service was VERY competitive. I am truly grateful to the team and i will be recommending them to everyone I possibly can.