Went with a family member for a wisdom teeth consultation where I witnessed the Dr. Van De Graaff…read morediscussing confidential information with a patient on speaker phone for everyone else to hear. My family member had the surgery, where they forgot to remove a root and decided to rip it out once he was already awake without further numbing. They prescribed him an incredibly insufficient amount of pain medication and when we called to see about getting a correct amount, we were told that they couldn't because a woman took to many and almost died one time. I would not recommend this doctor if it was the last possible option.

My dentist was amazing. She did an amazing work. The only unfortunate thing is the assistant…read more"Lidia", called me a transgender, and then was corrected when she was completely wrong, And started to cry in the back after I reported it to the dentist. The dentist told me that she was upset she called me that and is crying. The fact of the matter is that she works in a medical facility and for her to do and say that is completely unprofessional, unbelievable and against "Hippa"-violation, I will be following further complaints with the dentist Itself and Capitol dental, as well, this is extremely discrimination and need to be taken care of as soon as possible..

I've been going to Mid-Valley Dental in Philomath since 2009. I have nothing but praises for this…read moreexcellent dental office. Dr. Bennion and his staff are professional, caring, and attentive. When you enter the office they always greet you by name whether this is a first time visit or you've been going there for years. I've had teeth cleanings, fillings, and crowns done with excellent results. If Dr. Bennion is doing filling or crown work he always asks if I'm doing ok. He does not want me to be in any pain or discomfort. The staff is always helpful with appointments, billings and insurance questions, and are very pleasant over the phone. I highly recommend Mid-Valley Dental to anyone seeking a new dental and friendly, caring staff!

Mid-Valley Dental is amazing with my two small children. Katie, one of their hygienists, is so…read morepatient and sweet. Both doctors are very caring and gentle with my kids and the front staff is very friendly and accommodating. We highly recommend them!

Wow, this place was amazing. I never met such a friendly group of people. And state of the art…read moreeverything!!

Do not trust this dentist office!! Super long review but worth the read…read more Well sad end to many years at this place. They have always been really nice to work with till they changed how they take my insurance. I had a appointment for a onlay/crown and filling. It was just after the first of the year and I knew my insurance would be covering more of the cost as that's how the plan we have works. When I walked in that morning to get my work done I went and made sure I was paying all my potions up front to avoid any back dated billing. Because I have seen this done with other dentist offices in the past. They told me they changed things and my cost was going to be much more now. I said why did you not tell before hand. They said we tried to contact all customers but clearly they did not. The lady was nice and said let's see what we can do and she lowers the bill from like $443.00 down to $139.00, ok well I figure I like them and a $139.00 is worth going to a place you like. So I paid up front for the services of that day and got the work done. Well low and behold a few weeks later here comes a bill for $304.00. I call them and try and talk to them about how I did everything in my power to avoid this and had a detailed conversation with the lady who took my payment. They still stand by the fact I need to pay while admitting they are the ones that changed the insurance plans, but still want me to pay for something they chose to do. Pretty shady way to treat customers that try and make sure all bills are paid up front. And call me crazy but it sure looks like they moved the remainder over from the original bill when I walked in that day. And did not adjustment to cost. You know simple math. And I told them that day it was the wrong amount I would owe.. so in the end the office lady in billing was totally ok with me not returning to them again as a customer. So apparently they don't care about keeping customers. So please think about that before doing business with people like this. Customer service when it matters is important not just being chipper when you walk in.

Don't sign anything or agree to pay money until you take your care plan proposal home and do some…read morehomework with broader customer reviews, personal insurance coverage, and second opinion for the big stuff. There's a lot of unnecessary add ons and inflated prices - plus I suspect the clinicians are paid through incentives to extract teeth and land extra inflated price treatments (especially SRP deep cleanings). Being aware of this business model helps you make an informed decision. When you do decide what you need, cross out those expensive line items you don't want, or need, and pay only for what is necessary. Do this before you pay $ in advance. My experience with office staff and hygiienist was good. They were all very helpful and responsive to my requests. I feel I recieved value for the money spent. My mouth is healthier as a result! The dentist gave me what I needed to resolve my emergency. All was great- except for the time after my initial exam during proposed care-plan (14k!) - I was shook and felt like my mouth was a money cow. Minus one star for the stress. Luckily I take it all with a grain of salt.

Thought I'd update, I visited my home dentist last week. A second, professional opinion, and no…read moreperiodontal disease or work required beyond a few cavity fills. Aspen dental is a horrible, vile business. I so, so strongly urge anyone who is in need of dental care, urgent or not, to avoid this place at all cost.

Great service. I always leave feeling good about my teeth. Dr. Wong is very friendly and…read moreprofessional. I would recommend this place to anyone in the area.

This Dental facility is the ONLY one to go to:-) My whole…read morefamily absolutely loves these women!! They are kind, patient, understanding, very gentle and I can not say enough good things about them. You are truly jipping yourself if you go anywhere else. Check it out- you'll see and you will NOT be disappointed.

I have gone there for a few years and I had a broken tooth that was really bothering me and they…read morecould not get me in for 3 months! Three months to wait for a broken tooth I went to oral surgeon the next day and they brought me in the following day to get my tooth removed. I called them several times to get a referral to the other oral surgeon and they wouldn't do that neither would they send over my x-rays so I wouldn't have to pay for them again. You make several things called to them and they never return your calls never.

I am still waiting for a call from the office manager from May 11th when I wrote my first review,…read moreto no avail. I was told the signatures sheet would be sent to my email May 11th and today but still no such luck. I received a billing today from Corvallis Gentle Dental showing a past due balance from Albany Gentle Dental billing that I never received. I paid Corvallis Gentle Dental balance directly but will not be paying Albany but instead filing an appeal with my insurance company and a complaint through the Oregon Board of Dentistry for fraudulent charges. I requested a copy of the billing, do you think I received it? Nope ... I was told that it's difficult to get that information (as she searched through 'something' on her end). The billing I have is incomplete but after calling UHC regarding charges for that day they explained the billing and billing process and this billing will be addressed in writing to more than one, they are billing for charges they are NOT providing and even though I supposedly received a cleaning by the dentist himself I can promise you that is NOT a cleaning. Avoid this office at all costs.

Dr Mark Montgomery is an amazing dentist and makes having my dental work done easy and comfortable.read more

What an awesome dentist. I am a 75 yr old senior. We moved from Washington and had to find a new…read moredentist. Seems like my entire life has been spent at a dentists office and not my favorite thing to do. I had a problem with a crown and really put off going. Afraid of the pain and discomfort. What a wonderful experience. I can't believe I am saying this. Never felt the needle. Never had the slightest discomfort (pain). This guy has magic hands. His assistant fitted the temporary perfectly. Day after no discomfort. I am looking forward to returning next week for my permanent crown. Unbelievable I am saying this. You will not be disappointed.

Great service, staff is friendly too. My husband and I have been with them for several years now…read more Would recommend.

I've been looking for a dentist for a while now, and I'm glad I kept looking... Elm Street Family…read moreDental is the best.