I purchased a Vehicle from Auto Triad Group and unfortunately had a very disappointing experience…read more I bought the vehicle "as-is," trusting that the dealership had been honest about its condition, but the very next day after purchasing it, I discovered serious problems that should have been disclosed upfront. The car ended up having major issues with the EGR cooler and cooling system, which caused misfires, rough starts, and concerns about possible head gasket damage. These were not small maintenance items--they were expensive and stressful repairs that made the car unreliable right after purchase. I had to spend additional time and money just to get the vehicle running properly. What makes this more frustrating is that after looking into the dealership further, I found multiple similar reviews from other customers describing the same kind of experience--hidden problems, lack of transparency, and being left to deal with costly repairs after the sale. I understand buying a used car "as-is" comes with responsibility, but dealerships should still be honest and upfront about known major issues. I'm leaving this review so others can be cautious and do a very thorough inspection before buying from Auto Triad Group. I would strongly advise future buyers to be careful and possibly pick a different dealer, considering this isnt the first time. I included pictures of just some of the things I had to do, I didn't get pictures of the worst part, but the EGR cooler was completely clogged with little to no airflow. I tried cleaning it, but it was too solidified, so I had to purchase a new part costing me $600. and totaling out at just about $800 in repairs. Save yourself the hassle and go elsewhere.

Purchased a Volvo from Ronnie the owner in March of 2025 . Ronnie said the car had previously been…read moreowned by a good friend and he was selling it for her. The vehicle was very clean and in great shape with no dents or scratches. I asked Ronnie if there had been any issues with the car in which he replied , "no" . I also asked when the oil had been changed and he said he actually had changed it himself recently for his friend . I had the oil changed 3 days after I purchased the car. A week and 1/2 later , the oil light came on showing a quart of oil was needed. I took it back to the mechanic who checked for oil leaks , however none were found and he put in a quart of oil. 2 weeks later the oil light came back on with the alert to add a quart of oil. I then took it to the Volvo dealership in Winston Salem NC who discovered the oil had been leaking into the engine which had been occurring for an extended amount of time . A new oil trap and hose was replaced however the mechanic said this was a temporary fix as the vehicle needs a new engine due to the amount of damage it has incurred . Ronnie had to know there was a problem with the oil . I was so disappointed in him when he didn't reveal this especially when I asked him if the oil had been changed recently . I know he sells 'as is' but he should had revealed that there may be a problem with the oil. I contacted him and informed him what the dealership had discovered and requested that I return the car and receive a refund . He offered a full trade and did send me the car fax on two similar vehicles. I asked if these two were in good condition and he answered yes but after researching the car fax reports , I discovered both vehicles had been involved in 2 accidents each. Ronnie and his son were very polite but I lost trust in Ronnie and was afraid of purchasing another vehicle with hidden issues . I am so disappointed in him not revealing there was a potential problem with the oil . If he had taken the car back and given me a refund , that would had at least shown integrity on his part as an businessman .

My first review was good. We had a good experience when purchasing a truck. We were assured that…read morearound $750 was spent on each vehicle to assure everything was in good shape. However, the brake pads were worn down to .017. We drove it over 2 hours home on unsafe brakes.

scammers... bought a 2021 Tesla Model Y from them through Manheim auto auction at Statesville, NC…read moreon a green light, perfect condition and when received the battery was totally damage although the dealer representative lied to me assuring the car was in good condition when i called. Now Manheim auto auction at Statesville, NC and CDA claim there is nothing that can be done because 10 days has passed.

Great place to purchase a Gen-II Prius. Very friendly, no hassle buying process, as well as a…read morecommitment to helping with issues that may arise after purchase. I would highly recommend to anyone looking for an affordable Prius.

We were looking for a hybrid car and we came across this place while searching online. We walked in…read moreand there was the biggest selection of well-kept Prius we've ever seen among other various brands. Although we are fans of new technologies we were not particularly Prius lovers nor did we have deep knowledge of how they work; therefore, we were a bit apprehensive about what to expect, how much would the battery last, how much it would be to repair or replace it or other hard to pronounce mechanical components that could go wrong etc...We still wanted a cutting edge technology, gas saver, reliable vehicle to drive long distances and we knew this one had the potential to fulfill all of these. As we were looking around with absolute no "salesman pressure" on the radar we narrowed down two or three models we were interested in knowing more about so we walked into the office and met the owners. David and Melina were the kindest, honest and dependable people we've ever met at a car dealership, they allowed us to test drive all the cars we wanted and answered all the questions we had; that's right, they answered and didn't ask us about anything; well, I just turned 50 and I've always had to do my own brainwash before walking into a car dealership to make sure they don't convince me about buying something I really don't know if I want or I'm not ready for; to my happiest surprise, this was very relaxing and refreshing! I've never experienced something like this. On the technical side, I am not a mechanic by any means but I like to tinker with cars and I've repaired some simple parts on some other vehicles we've had; given this background, I was very pleased to see that the owners actually knew about these hybrid vehicles very well, not only that, they also offer very convenient services for refurbishing or replacing the batteries and other preventive maintenance and they are very open about what any particular car requires in order to keep them in good conditions. So, in other words, this is a place where the owners like and know what they sell, believe in a pressure free are very proud of their service and are prepared to provide some basic maintenance and repairs for a very reasonable price. My girlfriend and I are very happy to have found this place and we strongly recommend it. We bought a 2009 Prius on November 2015, it's running very well so far and if it ever needs anything fixed or maintained, we will go straight to this place.

We waited so long to be served and they didn't tell us that the down payment for the least…read moreexpensive car would be $5000. Plus you have to be making $4500 to even qualify,.

Brandon Seamon was a great salesperson. He didn't mislead and was straight to the point. I…read moreappreciate the time he took with me for the purchase of my Honda