Great place to purchase a Gen-II Prius. Very friendly, no hassle buying process, as well as a…read morecommitment to helping with issues that may arise after purchase. I would highly recommend to anyone looking for an affordable Prius.

We were looking for a hybrid car and we came across this place while searching online. We walked in…read moreand there was the biggest selection of well-kept Prius we've ever seen among other various brands. Although we are fans of new technologies we were not particularly Prius lovers nor did we have deep knowledge of how they work; therefore, we were a bit apprehensive about what to expect, how much would the battery last, how much it would be to repair or replace it or other hard to pronounce mechanical components that could go wrong etc...We still wanted a cutting edge technology, gas saver, reliable vehicle to drive long distances and we knew this one had the potential to fulfill all of these. As we were looking around with absolute no "salesman pressure" on the radar we narrowed down two or three models we were interested in knowing more about so we walked into the office and met the owners. David and Melina were the kindest, honest and dependable people we've ever met at a car dealership, they allowed us to test drive all the cars we wanted and answered all the questions we had; that's right, they answered and didn't ask us about anything; well, I just turned 50 and I've always had to do my own brainwash before walking into a car dealership to make sure they don't convince me about buying something I really don't know if I want or I'm not ready for; to my happiest surprise, this was very relaxing and refreshing! I've never experienced something like this. On the technical side, I am not a mechanic by any means but I like to tinker with cars and I've repaired some simple parts on some other vehicles we've had; given this background, I was very pleased to see that the owners actually knew about these hybrid vehicles very well, not only that, they also offer very convenient services for refurbishing or replacing the batteries and other preventive maintenance and they are very open about what any particular car requires in order to keep them in good conditions. So, in other words, this is a place where the owners like and know what they sell, believe in a pressure free are very proud of their service and are prepared to provide some basic maintenance and repairs for a very reasonable price. My girlfriend and I are very happy to have found this place and we strongly recommend it. We bought a 2009 Prius on November 2015, it's running very well so far and if it ever needs anything fixed or maintained, we will go straight to this place.

Best car dealership in town !! I wouldn't go anywhere else !! John is the absolute best !read more

Just purchased my second prius from Tim and I am very pleased with the experience. I bought my very…read morefirst car from him as well (another prius) and I have been very happy with both cars. I have had zero problems with either vehicle! My grandma got her car from him a few years ago after she was in an accident and she loves it as well.

Bought a used F150 a few weeks ago, at a steal of a price. I was looking for an old broke down…read moretruck to use for hauling trash, etc, but what I got was a really nice truck. These folks were very easy to deal with, and willing to meet me after hours to make the sale. I am very pleased, and the next time I'm in the market for a used car, I'll definitely check out their inventory.

Joemane was a pleasant experience today. We were in and out quickly. He took amazing care of me…read morealong with my grandbabies and daughter. He was patient and thorough. I would recommend him to anyone looking for a car.

We waited so long to be served and they didn't tell us that the down payment for the least…read moreexpensive car would be $5000. Plus you have to be making $4500 to even qualify,.

This is the absolute biggest WORSE MISTAKE I've ever brought ! Not an HONEST BONE in this guys body…read more! You are better off going to a junk yard and buying one of those vehicles then paying good $ for anything on this lot ! Take my word for it ! Ive spend more $ in keeping the vehicle running then I have on the price I've paid for it ! If I didn't have such a good conscience I'd sell it , but I'd never do that to anyone else ! Although it's basically a new truck now that I've fixed everything on it and made it right ! But hey I'm just a chick right ! What could I know ! SMDH ! Buy at your OWN RISK is what this place should be named !

He's a liar! He sells cars. He knows they have issues and lies to you about it right to your face…read more This man sold me a car last year that I paid $5000 for mind you and I've had issues with it since the day I brought it home. I've put so much money into this car and it still has issues and on Saturday the bracket broke that holds the AC compressor, the power steering pump, and the water pump and in case you didn't know that's a part of the engine, so it's not part mechanics will fix But I have multiple mechanics that can prove it was broken when I bought it. They have ignored my emails. Ignored the bbb complaint I put in. I will be looking into my legal options since he continues to ignore me. DO NOT BUY FROM HERE!

I recommend Carmine's to people all the time. So many things to appreciate about them:…read more1. They are straight forward and honest, clear about what work is needed now and what can wait. 2. They offer big-dealer conveniences like a shuttle and loaner cars. 3. They are price-competitive with dealerships. 4. They really appreciate their customers!

STAY AWAY FROM THIS PLACE…read more If I could give a negative rating, I would. Extremely disappointing and misleading experience at Carmine's Import Service. I was told by Tesla that my 2020 Tesla Model Y Performance needed a battery pack replacement. Before committing to Tesla, I called this shop and spoke with someone I believe was named Max, who assured me they could do the job and had third-party battery options that would be cheaper than Tesla. Based on that information, I paid $400 out of pocket to tow my car from Raleigh to their shop. That's where the red flags started. * It took over two days just to get a diagnosis, and I had to repeatedly call for updates. * I was charged $243.13 for the diagnostic, despite the delays and lack of communication. * My advisor, Marissa, told me she was "looking for a battery," which alone took another full day. * When I finally received an estimate, I was shocked: $28,000 total, with $23,000 claimed just for the battery. For comparison, Tesla charges around $13,000 for the same battery replacement -- and I personally found a compatible battery online for $14,500, which still makes their quoted $23,000 battery price extremely inflated. When I asked for a detailed, itemized estimate (battery source, labor hours, cost breakdown), I never received one. They could never explain where the battery was coming from, how many labor hours were involved, or why the price was so high. I asked twice to speak with a manager. Messages were taken both times. No manager ever called or texted me back. Because no repair was done, I then had to pay another $500 to tow my car back to Raleigh, wasting $900 total in towing alone, plus the $243.13 diagnostic fee -- not counting time and stress. Between the lack of transparency, the exaggerated battery cost, the inflated estimate, and zero management follow-up, this experience felt misleading and unprofessional. I wasted time, money, and trust bringing my vehicle here. I would not recommend this place to anyone.

I recently did a lot of research and shopped around, but ended up buying a car from Oak Ridge Auto…read moresales. I looked at a ton of cars in the same price range at other dealerships the same day and they all had what I think are major issues that made me walk away. I'm not ecstatic about the prices, but I don't blame them for that. I blame the terrible economy and the prices of new cars. In a bad economy like we've had, people run their older cars longer and so it's harder to find a good used car for cheap. I drove and looked over the car and bought it because I think it will be reliable for a few years at least. Josh was the only person I met at Oak Ridge Auto and he was super nice. I like the low pressure. They let me come back on a Sunday and pick it up, which is very nice of them. I would shop here again.

5 months after purchasing a vehicle here I've had to deal with the DOT/DMV regarding the trade In…read more & missteps that happened & then I was stranded on the side of I40 broken down having to call a tow truck

The shop that's working on my car says, who ever owned it before me really abused the car. The…read moredamages are from long term use. This is what you get from the cars they have. One you leave the lot, you're on your own.

A few things about this place. The only benefit was the car I purchased from them. Beware don't…read moreput down any holding fee down. They will keep your money and take you through loops and zig zags to get it back. Even with full proof that the money was never returned. If you can spare to hold with cash and return with cash that'll be your best bet. If I didn't call back to ask for my hold fee. They would've never given it back. They have screened my calls and given me the runaround for days now. If the bank is telling you that the transaction never satisfied the account then why are you still saying you refunded my account when it's not there. Second the customer service is horrible. On my pick up day. Leonard, Hamze and their boss are horrible. Gave me a half ass detail on the car they sold to me. I mean what can you expect from shitty ppl. I could potentially be a future customer again or even spread word about this dealership if they actually have good customer service. After seeing how there boss doesn't say anything or make his place of business pleasant it trickles down to the office. We We're sitting in his office doing paperwork and he doesn't say two words to me. He then walks out of the office and doesn't say anything. Then Hamze walks in and tries to pressure me into doing a document that I clearly said I would do without him doing so, because if you guys wanted to do it then you would have charged me to do the same thing. I came to get the car and hand you the check. That's it! Got a whole check but can't refund me my holding Fee. I Repeat Stay away from Triad Imports! Your claims not adding up Triad Imports. Fix it!