Unfortunately, management is unwilling to speak to those who smoke tobacco, weed, crack, or vape…read morein the theater. It is enclosed, with no ventilation, so frequent trips there could lead to serious health issues. I will never return.

My advice to Sunset's owner would be to remember that every single customer can contribute to…read moreboth the success and failure of your business. When it becomes okay for you to loose a customer it means you are ungrateful and not good for the future of your business. Without customers you have nothing! I have been a customer here for 20 years. There are 3 customer service clerks, one of which is the owner. He works once in a while and when one of the other two guys is on vacation. He is the rudest and least helpful of all the men working there and he has an attitude that says 'screw u customer'. One day over the past month, I paid my money and went in and was sitting in a booth. About 20 mn later the light went on in the place and suddenly there were a bunch of guys + the owner bringing new benches and chairs into the theater room. I was in the booth with the door locked, but after 20 min of the non stop noise created by the moving and installation of 'new' chairs and benches, I walked out of the booth and said wtf is going on here. The owner immediately flipped at me and said he would just be a few more minutes. 25 min later I came out of the booth again and asked him for a refund. He got down right nasty with me. I said, if you were going to shut the theater down to do some work you should have told me when I paid you to enter and I would have not paid you, not gone in and come back another time. I reminded him that I am a customer there 20 years if not more. He didn't seem to care and pulled out of his pocket a damp 10.00 bill and gave it to me and told me NEXT TIME don't come here. FY u asshole. A few days later, I came there during the day when he wasn't there, paid, went in and not totally to my surprise, the benches and other chairs he had tried to install were all gone. It appears the benches he was trying to install there were to high and so they pulled them out. I stayed there about 20 min and then left. A week later I went back at night and the owner was on 'duty' and he had the balls to tell me he will let me in but he doesn't want me to be a problem. And if I am going to be a problem, then don't go in. I responded by telling him that I am going to file a report with the human right commission and claim discrimination against the place. I have an appointment to discuss the incident with the HRC in late September. As of today, I have not returned to Sunset Video and will not until perhaps such a time comes that I might, but at the moment they lose 10.00 per day x's an average of 4 days per week. They don't really care.

This place is a gem. There are Japanese movies here that you can't find anywhere else, and always…read morefor fair prices. Most of the movies don't have English subtitles, but some do. I've never gotten a bad movie here--even ones I've never heard of that I get on a lark turn out to be good. If you want to expand your horizons beyond what few Japanese movies get US distribution, this is the place. Wonderful contemporary Japanese directors like Naoko Ogigami (who should be known in the US but isn't yet) are well represented.

Sold me 2 Blu rays- Nausicaa of the Valley of the Wind and Princess Mononoke. The price special was…read more2 blu rays for $30. Princess Mononoke worked in my PS3 and was a legitimate copy of the Japan Blu ray release, and looked gorgeous. UNFORTUNATELY Nausicaa did not work. I put it in the Blu Ray drive in my computer and saw that it had "0 bytes used, 0 bytes free." So I am not sure if there was just nothing on it or just corrupted. Either way the store should take responsibility for testing discs before selling them... very disappointing. I cannot return it either as I'm back in Atlanta. So a warning- check your discs at the store if you can before buying.

PROS: I always come here since it's the only retro video game store in the area. Variety is amazing…read moreand prices are reasonable. They also have card matches and the place is organized CONS: scarce street parking, owner can be a bit snippy, and most items don't have a price tag so you have to ask each time you want a price OVERALL: I will continue to come here since it's the only store of it's type and it does a good job supplying and buying games

Lotsssss of video games for all systems. Just wish they had…read moremore Pokémon cards, especially singles.

Val was great! He worked with me to get me exactly what I needed to make my picnic perfect! His…read moregames all worked flawlessly and Val made set up and cleanup seamless. It even rained unexpectedly and everything was still on time for my guests. If I ever need to rent games for my event, I will be calling Val again for sure! Thank you so much Val!

Val was fantastic and quick to help us set up for a last minute event/request. He was prompt and…read moreready to help us set up and break down the games for the event. Everybody had a blast kids and parents alike! These life-size games brought an extra special touch to our event! Thank you so much Val! We will definitely be renting with you again!

I absolutely LOVE these MovieBox kiosks. They're quick & easy and have great movie selections at…read moregreat prices (both blurays & DVDs). My favorite part: There's always plenty of new release options to choose from and movies are available 1 month before they are available on Netflix or Redbox. Not to mention, it's very affordable & convenient; I pick up & return movies whenever I do my grocery shopping or even on late nights when I decide to stay in and watch a movie!

This place rents and sells DVDs which were made in Japan. The selection includes Japanese and…read moreAmerican movies (with Japanese subtitles). All of these DVDs are encoded in Japan's Region 2, which is the same region code for Europe and the Middle East. You can change this code on your computer only five times, so, keep in mind when you rent a DVD from here. A free membership is necessary to rent DVDs. You receive your membership card along with a $10 credit for rentals when you fill out a simple application. It costs about $1 to rent. There is also a legit manga cafe here with bookcases full of Japanese manga, food, and drink (noodles, bento boxes, tea) which you can enjoy while surfing the web on their computer terminals. It's quite cool!

Terrible service, inflated prices, ok selection but not worth the price, don't waste your time.read more

The theater is a mess. The couch is lumpy and smells like a stable. Be careful before you sit…read morebecause there have been crack pipes and needles left on the couch. The typical customer is now a vagrant who shuts off the movie and sits in a completely darkened room. I once went to the partitioned part of the theater, and the floor was urine soaked. Unfortunately, my coat touched the floor.No one at the theater reimbursed me for the exorbitant cleaning fee. And when you complain to staff about any of this, they become angry and shout at you. My advice: avoid this sh&th$le.

The problem here is the owner and the 1 and sometimes 2 guys that work there. Their attitude…read more They have no respect for the customer whether you are new to them or an old time purchaser. They withhold information you need to make your purchase whatever that might be there meaningful for you. And they mumble. You can never quite make out clearly what they are trying to say. And you will readily observe all the arguments they have with the customers.