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19.5 KM RESTAURANT ATMOSPHERE
Recommended Reviews - 19.5 Km Restaurant
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First time visiting Cancun and we wanted to try a more local joint vs resort food. This fit the bill. We went in the afternoon for a couple of beverages and found their hand made squeezed margaritas were very good and $195 pesos was a good price. I had a Tulum Cerveza, a local my brewed beer I've never heard of which was pretty good for only $95 pesos. Mark, our seemingly very young server was very engaging and personable. Came back the next day and had fajitas steak which were very good. Came with rice and beans. Katrina was embers accommodating bringing both corn and flour tortillas. Seating area is half under foot and half open air overlooking the lagoon or bay side of Cancun which makes for a very nice and casual setting. Will we be back, most definitely, if we ever make it back to Cancun from home in Hawaii. Unfortunately, odds are not too good.
Wanted something lowkey for dinner since everything around our hotel seems to be high end. Found this little gem and decided to give it a try. The place is very unassuming from the front, but as soon as you walk through the door, the ambiance hits you. The service was decent, our hamburger and fish tacos were delicious, The fries (Luco's fries) were bomb! Thick potato wedges with the perfect amount of crunch. Our bill with a burger, tacos, 2 beers, and a drink came out to $47 USD which is perfectly acceptable. Would definitely come here again.
Very good and taste food. Personalized service in a bay front scenery.. good to visit. Food takes long time, so if you in a hurry not your place, if you after good taste Mexican food .. go for it
Fish tacos were extremely bland. Not salted or flavored. Fish and shrimp ceviche were okay, what you expect and nothing more. Very expensive, food is not worth the price tag. Over $130 USD for five entrees. Good customer service, very friendly but the food took awhile to come out. Only accepts Visa and Mastercard.
Came here to eat some Mexican cuisine near our resort. The food was great! The service was awful. We were the only people there at the time and the people working acted bothered that we were there. The restaurant was hot and the tables were sticky. The main problem though was the prices! I think we were probably scammed. We had guac, a beer, a margarita, ceviche and a burger and some how it came out to nearly $100 usd! Over all good food, but not worth it for the price and the service.
I found some notes on my visits and wanted to include them. Guacamole and chips - hands down the best I've had. (My husband and son agreed) Strawberry Margarita (premium)- sooooo good. I'm not sure if it was made with real strawberries, but it tasted that way! Lemonade - very good and refreshing. Beef Burrito - this was really good. Chicken Fajita - husband said it was really good, but can use some "sauce"? Fish tacos - not bad, but I agree with the other reviews. Def better things on the menu. So, this was our food experience, but I gotta give you all the info. While waiting to order and waiting on our meal to come out, I was reminded of the first cruise we took years ago. There was this big clock on deck that read, "Do you know what time it is?... Who cares you're on vacation!" Go in with that mindset, and you'll be ok.. i.e., there's a wait time. You're outside, even if you're inside. There's no AC, just an oscillating fan. Dress accordingly. A couple of birds walked through the front door to check things out. This sounds like the beginning of a joke, but really, they just walk through the front door and then walk right back out. This seems to be pretty common at many restaurants here. It was kinda entertaining while waiting. Everyone was super nice and we really enjoyed our meal. Will return!
I just wanted a casual place to dine that still had good ambiance. The waiters spoke English, which was a plus for me as a tourist. This place had the best chicken fajita I've had in my life. The portions are huge and I shared some of my food with my partner. They were packed with flavor and had a lot of pepper which I didn't know that I loved on my fajitas! The fish tacos were battered. They were pretty good, but I'd pick something else off the menu
So I was hoping I would be able to give this place a good review but I can't. Or order was wrong first off. We ordered a chicken burrito and a fish sandwich and they brought us the chicken burrito and a steak burrito.... the the bill, this was the most expensive meal we have had here in Cancun so far....wait for it....$53..... no not pasos, US dollars. The burritos were decent but NOT worth $53. Needless to say I would not recommend this place.
Overcharged me by over $50. First weird feeling was the waiter asking if I could pay in cash because he wanted to have change for tips later. That sounded strange... When I said I would like to use CC, he asked if I could pay part in cash and part on card. "Like at least $50 so I'll have enough cash to change tips later". That sounded so weird. My wife (not feeling things were off) said "I have cash!", at the same time I said "no - I don't think I have enough cash". So he brought the credit card machine over & said the total (like $240 or so), and was surprised when I said to put it all on the card I handed him. A night or 2 later, I noticed the restaurant bill was only for $175. It looks like the waiter was trying to overcharge our party & pocket the cash he thought he tricked us in using. But when I handed him a card & no cash, he didn't want to charge us the correct/lower amount, which would be a dead giveaway. Not sure if the restaurant in a whole is dishonest, or just this waiter (working on Oct 3, 2023). They stole my money - hopefully this review helps others - double check the bill & check the math. I tried to dispute with my CC company, but even with a pic of the bill (geo-tagged to that restaurant), the CC company denied the dispute.
Wanted to give more stars to this place but they totally dropped the ball. The deck and water view is nice, and it's priced relatively okay compared to other places on the hotel zone, but that's about all I can say on a positive side. Agree with everyone calling out slow service -- it's slow. Very slow. We waited for probably 20 minutes after we were seated for someone to approach us, and the place was not busy at all. We ordered fish tacos and a burrito. Fish tacos are very far from being authentic, it's basically a fish chip you'd find in a typical British pub on a tortilla shell with a side of chipotle mayo and pico de gallo. While it tasted alright, it's very far from being unique or something I'd go out of my way to try. Burrito was also nothing special and it was done wrong too. We ordered it with rice and no beans, instead it had no beans and no rice but lettuce instead. When we called it out fully expecting them to remake it their "solution" was a side of plain white rice (not even a Mexican rice). Umm, okay? Didn't make a fuss about it but definitely won't be coming back, nothing to catch here.
Food was really good. We just wanted a break from the okay resort food options we had for lunch. I ordered the shrimp tacos and my girlfriend ordered the guacamole. Portions were better than expected, but the shrimp came with a lot of breading (wouldn't have minded some slaw). Sauces and pico were good. We enjoyed the atmosphere. You enter a restaurant that looks like a big hut and big surprise, it is. We had three iguanas hanging out on the deck with us over looking the water. We sat at the countertop table overlooking the water and even though we experienced some ants, it wasn't bad. Lets face it, you're outside, under a canopy, by the water, it is kinda expected. Waitress was meh, we received our food quickly but were left without drinks many times. I feel, you shouldn't have to constantly flag your waiter/waitress down for a beer when the restaurant isn't packed. We eventually walked inside for our ticket and had another drink due to before mentioned service issue. We spent about $50-$60 USD on lunch total, could have easily been more. 4 stars- it did the job, nice for lunch, no frills, nice atmosphere, good foods
3 months ago
This place is no longer 19.5 km it's now called Mangroves. The food was good! But their tacos are no longer battered, they're grilled which they didn't specify til the order came. What was weird at the end of the meal it was 11:45am. The guy brought our receipt over but left off a smoothie and beer stating he can't charge for beer before 12pm and then added them on his iPhone and told us to pay a different amount than what the receipt said. So he's skimming money and taking the beer and extra smoothie money and pocketing it. We were charged correct but I feel he's stealing from this restaurant and that honestly doesn't sit well with me. Probably won't return. We paid $94 American for guacamole, ceviche, 3 shrimp tacos, 3 fish tacos, a scrambled egg breakfast, 1 beer, 1 coke, 2 smoothies. read more
Nice touristy spot, not authentic but still nice. They are placed in a perfect location for sunset views. Being a tourist destination it's pricey and the food is fine. Come for the view, the rest is on par with any tourist trap. read more
First time visiting Cancun and we wanted to try a more local joint vs resort food. This fit the bill. We went in the afternoon for a couple of beverages and found their hand made squeezed margaritas were very good and $195 pesos was a good price. I had a Tulum Cerveza, a local my brewed beer I've never heard of which was pretty good for only $95 pesos. Mark, our seemingly very young server was very engaging and personable. Came back the next day and had fajitas steak which were very good. Came with rice and beans. Katrina was embers accommodating bringing both corn and flour tortillas. Seating area is half under foot and half open air overlooking the lagoon or bay side of Cancun which makes for a very nice and casual setting. Will we be back, most definitely, if we ever make it back to Cancun from home in Hawaii. Unfortunately, odds are not too good. read more
1 year ago
Wanted something lowkey for dinner since everything around our hotel seems to be high end. Found this little gem and decided to give it a try. The place is very unassuming from the front, but as soon as you walk through the door, the ambiance hits you. The service was decent, our hamburger and fish tacos were delicious, The fries (Luco's fries) were bomb! Thick potato wedges with the perfect amount of crunch. Our bill with a burger, tacos, 2 beers, and a drink came out to $47 USD which is perfectly acceptable. Would definitely come here again. read more
Fish tacos were extremely bland. Not salted or flavored. Fish and shrimp ceviche were okay, what you expect and nothing more. Very expensive, food is not worth the price tag. Over $130 USD for five entrees. Good customer service, very friendly but the food took awhile to come out. Only accepts Visa and Mastercard. read more
Came here to eat some Mexican cuisine near our resort. The food was great! The service was awful. We were the only people there at the time and the people working acted bothered that we were there. The restaurant was hot and the tables were sticky. The main problem though was the prices! I think we were probably scammed. We had guac, a beer, a margarita, ceviche and a burger and some how it came out to nearly $100 usd! Over all good food, but not worth it for the price and the service. read more
3 years ago
I found some notes on my visits and wanted to include them. Guacamole and chips - hands down the best I've had. (My husband and son agreed) Strawberry Margarita (premium)- sooooo good. I'm not sure if it was made with real strawberries, but it tasted that way! Lemonade - very good and refreshing. Beef Burrito - this was really good. Chicken Fajita - husband said it was really good, but can use some "sauce"? Fish tacos - not bad, but I agree with the other reviews. Def better things on the menu. So, this was our food experience, but I gotta give you all the info. While waiting to order and waiting on our meal to come out, I was reminded of the first cruise we took years ago. There was this big clock on deck that read, "Do you know what time it is?... Who cares you're on vacation!" Go in with that mindset, and you'll be ok.. i.e., there's a wait time. You're outside, even if you're inside. There's no AC, just an oscillating fan. Dress accordingly. A couple of birds walked through the front door to check things out. This sounds like the beginning of a joke, but really, they just walk through the front door and then walk right back out. This seems to be pretty common at many restaurants here. It was kinda entertaining while waiting. Everyone was super nice and we really enjoyed our meal. Will return! read more
4 months ago
9 months ago
7 months ago
4 years ago
I just wanted a casual place to dine that still had good ambiance. The waiters spoke English, which was a plus for me as a tourist. This place had the best chicken fajita I've had in my life. The portions are huge and I shared some of my food with my partner. They were packed with flavor and had a lot of pepper which I didn't know that I loved on my fajitas! The fish tacos were battered. They were pretty good, but I'd pick something else off the menu read more
1 year ago
3 years ago
So I was hoping I would be able to give this place a good review but I can't. Or order was wrong first off. We ordered a chicken burrito and a fish sandwich and they brought us the chicken burrito and a steak burrito.... the the bill, this was the most expensive meal we have had here in Cancun so far....wait for it....$53..... no not pasos, US dollars. The burritos were decent but NOT worth $53. Needless to say I would not recommend this place. read more
3 years ago
Overcharged me by over $50. First weird feeling was the waiter asking if I could pay in cash because he wanted to have change for tips later. That sounded strange... When I said I would like to use CC, he asked if I could pay part in cash and part on card. "Like at least $50 so I'll have enough cash to change tips later". That sounded so weird. My wife (not feeling things were off) said "I have cash!", at the same time I said "no - I don't think I have enough cash". So he brought the credit card machine over & said the total (like $240 or so), and was surprised when I said to put it all on the card I handed him. A night or 2 later, I noticed the restaurant bill was only for $175. It looks like the waiter was trying to overcharge our party & pocket the cash he thought he tricked us in using. But when I handed him a card & no cash, he didn't want to charge us the correct/lower amount, which would be a dead giveaway. Not sure if the restaurant in a whole is dishonest, or just this waiter (working on Oct 3, 2023). They stole my money - hopefully this review helps others - double check the bill & check the math. I tried to dispute with my CC company, but even with a pic of the bill (geo-tagged to that restaurant), the CC company denied the dispute. read more
Wanted to give more stars to this place but they totally dropped the ball. The deck and water view is nice, and it's priced relatively okay compared to other places on the hotel zone, but that's about all I can say on a positive side. Agree with everyone calling out slow service -- it's slow. Very slow. We waited for probably 20 minutes after we were seated for someone to approach us, and the place was not busy at all. We ordered fish tacos and a burrito. Fish tacos are very far from being authentic, it's basically a fish chip you'd find in a typical British pub on a tortilla shell with a side of chipotle mayo and pico de gallo. While it tasted alright, it's very far from being unique or something I'd go out of my way to try. Burrito was also nothing special and it was done wrong too. We ordered it with rice and no beans, instead it had no beans and no rice but lettuce instead. When we called it out fully expecting them to remake it their "solution" was a side of plain white rice (not even a Mexican rice). Umm, okay? Didn't make a fuss about it but definitely won't be coming back, nothing to catch here. read more
1 year ago
Great fresh shrimp tacos and ceviche. Habanero margaritas are a must, I would highly recommend and will be back next time in Cancun. read more
3 years ago
Food was really good. We just wanted a break from the okay resort food options we had for lunch. I ordered the shrimp tacos and my girlfriend ordered the guacamole. Portions were better than expected, but the shrimp came with a lot of breading (wouldn't have minded some slaw). Sauces and pico were good. We enjoyed the atmosphere. You enter a restaurant that looks like a big hut and big surprise, it is. We had three iguanas hanging out on the deck with us over looking the water. We sat at the countertop table overlooking the water and even though we experienced some ants, it wasn't bad. Lets face it, you're outside, under a canopy, by the water, it is kinda expected. Waitress was meh, we received our food quickly but were left without drinks many times. I feel, you shouldn't have to constantly flag your waiter/waitress down for a beer when the restaurant isn't packed. We eventually walked inside for our ticket and had another drink due to before mentioned service issue. We spent about $50-$60 USD on lunch total, could have easily been more. 4 stars- it did the job, nice for lunch, no frills, nice atmosphere, good foods read more
4 years ago
19.5 KM is very convenient if you are at the entrance of the Hotel Zone and don't want to travel for a quick bite. They have a decent menu though tacos are offered with seafood options only. Beef and chicken can be had for burritos and sandwiches. I had the chicken fajitas. They came with fresh corn tortillas. My friend had the ceviche. We both thought they were good but we wouldn't say the best we've had. It's solid standard fare with large portions. The drinks were decent though the bar was out of some the liquors offered on their menu. The service staff was very attentive and personable. You cannot beat the lagoon views. read more
3 years ago
2 years ago
This is absolutely the coolest spot in Cancun for a chill evening. A nice reprieve from the party scene, but also a very nice upbeat vibe. The staff is exceptionally cool and the view can't be beat. I got the fish tacos and I may need to be wheeled out of here I'm about to devour this entire giant plate of deliciousness. If you hunger for delicious food look no further Oh and their bathrooms are like being in a treehouse . Yes please. read more
2 years ago
2 years ago
Nice little food spot. Beautiful view and great service but can be a little slow if multiple tables eating. Definitely reccommend. Mark was great and very attentive after I had come for breakfast but guess I missed it by only a few minutes. Will be back! Online menu as of April 2024: https://restaurantkm19-5byjoe.com/wp-content/uploads/2022/01/Km-19.5-English-Menu.pdf read more
4 years ago
Very tourist-friendly restaurant with great atmosphere. Was a little understaffed when we visited and their battered fish is very heavy on the batter and light on the fish. Portion sizes are large (my chicken fajitas were massive) and the whole restaurant is designed around feeling familiar to US tourists, so this is a great place to go if you are not looking for an easy evening not relying on your Spanish! read more
3 years ago
4 years ago
Good view, friendly staff, great service and amazing ceviche Also you can see iguanas while you're eating! read more
I'm not sure why I gave this place another try for dinner. It's the worst Mexican food I've ever had. The breakfast chilaquiles are edible so I'd suggest coming for breakfast over dinner if you have no other choice. The fish tacos are basically like fish you'd dip in tarter sauce like fish sticks. The quesadillas were also horrible. The service can also be extremely extremelyyyyy slow and it's not busy. We waited for our check for over 30 minutes while getting bit up and asked multiple times while the Staff just laughed and joked. It was another set of ladies trying to leave quickly also because of bites that had to also request their check because they were tired of waiting. read more
2 years ago
2 years ago
Marky Mark was and absolute Gem and sweet heart The food was massive ! I had the Fish tacos with full fish fillets. my partner had the Chicken burrito which he struggled to finish! I loved the Surf boards and an epic light in the corner read more
4 years ago
2 years ago
8 years ago
I went to 19.5 Km Restaurant for dinner and got the Fajita with Arrachera (angus beef). It was decent, but there could have definitely been more beef compared to the onions and peppers. The beans were delicious. Our waiter was very friendly and called us "amigos." The service speed was pretty good. The seating area is nice, especially if you can get a table with the nice view of the marina. The prices are okay. Not the normal cheap Mexican prices, but not bad compared to American prices. Overall, 19.5 Km Restaurant is a solid choice for Mexican food. I would recommend it if you are in the area. read more
2 years ago
1 year ago
This waterfront rustic restaurant is a gem. Overlooking the lagoon side, it has a nice menu that includes a hearty combo breakfast and lots of choices for lunch or dinner. We got the chicken fajitas and they were very nice. In the morning, Jose waited on us and he is a nice smiley gentleman that makes everyone feel welcome. They have free wifi, beer, smoothies, etc. My mango smoothie was wonderful! They take credit cards (3% up charge), pesos or US $. read more
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More info about 19.5 Km Restaurant
Blvd. Kukulcan Km. 19.5
77509 Cancún, Quintana Roo
Mexico
Zona Hotelera
Directions
999 876 5432
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Review Highlights - 19.5 Km Restaurant
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9 reviews that are not currently recommended
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