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    Tanana Valley Clinic

    Tanana Valley Clinic

    1.7(15 reviews)
    0.0 mi

    I can't believe that a group of Fairbanks Doctors who "want" to offer better health care for…read morefairbanksans, would use Radiology Consultants pc. first thing, they are free to charge patients what they want, not contracted with insurance firms, they can charge twice of a normal contracted insurance Radiologist would! Secondly they will try to get their money any way they can! so they agreed to an adjustment on my bill, but then what they agree to remove, they put back in on the next line! So the bill never changed! So TVC why are you allowing people like this to abuse and cheat and steal from your patients? Why don't you check out the people you contract out to see if they feel the same about your patients? or do you really not care about us!

    My provider referred me to General Surgery/Dr. Conley. It took a month for the clinic to schedule…read moreme then with a different surgeon than what was the referral requested. Saw the Tvc surgeon/Dr. Flowers, she ordered an US guided injection. I ended up leaving the procedure which took me to schedule because they never called me to schedule this procedure, after the procedure I had blood in my urine and I called the surgeon next day as was continued concerning issue. No return call. It's been over a month and now still no return calls on testing or follow up appointments or just a call after report of concerning blood in urine regarding the procedure. Very upset as this has been delay of care, no follow up, and safety concerns due to possible harm to me as no follow up!!!!! I now have to see another surgeon and more imaging. Very unsatisfied. Terrible patient care.

    Fairbanks Memorial Hospital

    Fairbanks Memorial Hospital

    2.3(12 reviews)
    1.0 mi

    TLDR: The doctor refused to listen to me when I told him an anti nausea medication didn't work for…read moreme and I had to go back a second time for help. I had to pay twice because the doctor wouldn't listen to me. They had my insurance but didn't bill it and instead the bill went to collections and it is still a fight over a year later. Honestly the worst hospital experiences I have ever had. I had an ovarian cyst right after having an appendectomy and was experiencing a lot of pain due to it. What I didn't realize was that it was rupturing while I was in Fairbanks. I was on oral prescription pain medication but it did not completely control the pain and my nausea kept me from keeping it down. As the pain got worse the nausea got worse and I could not keep any medicine down. I went to the ER where they gave me zofran and had me take the pain medicine orally then made me leave. I told the doctor that zofran did not work for me (after 4 previous trips to ER due to nausea and vomiting) but he ignored me and said it will work. He ignored me, gave me nothing to go home with, and basically said you have meds so you can deal with it. He also would not help with the nausea or pain until I got an ultrasound for the cyst I already knew I had. So I had to go to the ultrasound room crying, throwing up, and in pain. I went home and kept throwing up and the pain came back just as bad because I could not keep the pain medicine down. I threw up everything including water. So I had to go back to the ER. The nurse and doctor were different and both nicer the second time. The doctor listened to me and gave me a different anti nausea medication through a shot and IV pain medication. It worked significantly better and the pain was lessened. I was still in pain but not to the point of throwing everything up. He gave me a prescription for the anti nausea meds that actually worked. While I was still crying in pain, it was more manageable. I asked if there was anything they could do and the doctor told me not until my surgery to remove the cyst which was two weeks later. Now it is over a year later and I am still struggling with billing. Both from the hospital and the physician. The hospital did not send the physician's office my insurance information and as a result the bill went to claims. The hospital billing department was never even remotely helpful. Regardless of the community in Fairbanks, my experiences here have been so bad that I refuse to live here once I graduate because it is the only hospital available.

    Nasty nasty staff. I've lived in Fairbanks almost all my life and I'm 58. Very prejudgemental and…read morenasty every single time. EVERY time. I've been in the hospitals in Anchorage (both AK Regional and Providence) and it was a world of difference. Extremely kind and respectful staff. I think if I can't go somewhere else I'll just die.

    1st Care - familydr - Updated June 2026

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