$250 charge just for a service call. But needed their help, called left three or four messages…read morenever heard back from anybody. Unreliable and costly. They know that they're one of the few people in the area and they take advantage of that.

Buyer Beware! Here are the facts: Garage Door installed 19…read moremonths ago. Tracks misaligned, tracks bent, door jams when opening and closing, door won't stay open. Door only opened once or twice a week. Door track has fallen off the wall. Door is now useless. Called the company and they only warranty the door for 12 months. They won't even come out and look at the door. So, if you are looking for a garage door that works for more than 19 months, DO NOT go to Advance Overhead Door Company in Prattville, Alabama. You have been warned.

I just looked at the feedback and they have the worst rating of any overhead door company in the…read moretri-state area. I received an email for $39 service and maintenance per each garage door. This is where they scam you. I call them to set up an appointment and they tell me that they don't know where I came up with that $39. That's not the price. I tell him well I have an email and they're like we have to send us to prove it then I also reminded him it's also your webpage they're like we don't see it. You know this is just a scam. They try to lower your room with one thing and then turn around and sucker punch you. I'm not gonna use this company either choose you. The lady that answered the phone did say that they just come out there and look at it. They do a visual inspection and they'll tell you if something is broken or not. That's pretty stupid. I said $40 for each door just for you to look at it. Hell I can do that myself for free

Always friendly, respectful, thorough and enjoyable to have in my home! Trey and Nick are top-…read morenotch employees and are so kind and knowledgeable. They both were an absolute pleasure!!!!!

I initially got on Yelp for a service provider to get door knobs installed in a new door that I had…read morepurchased. However, after Daniel from Bye Door came out and assessed my project I decided to let him complete it, professionally for a competitive price. He did not disappoint!! Love the finished project and would recommend his services in the future.

Please avoid using this company! Last Thursday, our garage door wouldn't go up with my car stuck…read moreinside. My husband, who is quite handy, suspected the spring was the issue. We have a home warranty with AHS, and Bye Door Installs was the selected service provider. The technician came out on Friday and instead of focusing on the problem, he criticized the builders, saying things like, "These builders just throw these houses together and they don't put the doors on correctly" and "You see where this light is coming in, they didn't do that right." He mentioned something about the tensions, ordering parts, and said he would return on Monday or Tuesday to fix it. Imagine my shock when we received an estimate from them through AHS of $8,723, claiming the door looked like it had been hit by a car, wasn't installed correctly, and needed to be replaced. I was flabbergasted. I called the company and spoke to someone who said they didn't understand how it could be that much and promised a technician would call me back. Of course, no one did. I tried calling several times yesterday and this morning, but no one answered. I called AHS and requested a second opinion, but they needed to find a new service provider, which would take another 48 hours. We found a local company yesterday that came out this morning. They tightened the spring, added a new coil, and completed the job in 20 minutes for $199. The only explanation for this discrepancy in price is that Bye Door Installs was trying to scam AHS and us as consumers. I'm sure they thought we would fall for anything because my car was trapped in the garage. I urge you not to use this company. If you are in the Auburn/Opelika area, I highly recommend Up Down Garage Door. Excellent service with integrity.