Been buying from this local family business for over 20 years. It's where I go when I need…read morefurniture, every time.

Prices are good, store is clean and well-organized, it all checks out. Where this store really…read moreshines, though, is what's not on paper. My roommate and I went shopping here and he bought his first couch for our apartment, and the customer service we recieved was exceptional. Every single person working is kind and thoughtful and really goes out of their way to help. The delivery was incredible too, the movers even stopped to chat with my friend's grandma! She was taken aback at how kind and professional they were and gives her full recommendation; Furniture Exchange is the best and they care about their customers. Can't recommend any place more

We stopped in to this location looking for help selecting a new mattress…read more Trevor was extremely helpful, politely having us try possibly every type of mattress and firmness in the store. No high pressure, just suggesting we test different firmness levels we might like. Even though we hadn't planned on making a purchase on that visit, once we identified the exact mattress we wanted, the prices due to the President's day sale, were too good to pass up. Trevor's knowledge and help definitely made the difference and was the reason we bought that day. The delivery in a large box truck was made as scheduled and the gentlemen that put the mattress in place and removed our old mattress were cordial and efficient. We can recommend anyone looking for a new mattress to stop in at this store and speak to Trevor. We purchased a Beautyrest PressureSmart mattress, the tag says from the Serta Simmons LLC

Our sales person, Greg, was professional and did his job explaining the different mattress types…read morewithout being pushy at all. They have a wide selection of mattress materials and different price points for a small store. Greg even suggested that we go to the other Mattress Firm in town to check out their selection. At the west side firm, the employee took a break from smoking weed in her car to give us a tour I guess. Greg discounted us on the delivery so that the mattress will be brought from our door to the bed frame - usually that would cost $100.

We had a great experience at this store! We had been to several furniture stores today, and this…read morewas our last stop. We should have come here first. The selection was great. Prices were very reasonable. The staff was very friendly and helpful-No high pressure sales.

We like our sectional and our salesperson was very nice and knowledgeable. But the $75 for delivery…read moreof one item should include removing packaging and putting the legs on the furniture. It was really hard for one woman by herself to turn furniture upside down and attach the eight legs. Good thing I had an electric screwdriver to drill the screws into the legs and wood underneath the furniture. Couldn't have been done with a handheld screwdriver, and lots of people don't have electric screwdrivers in their house. Delivery drivers should do this.

Long's Landing's commitment to customer service is unparalleled in the Bloomington area. I shopped…read morethere for great furniture at great prices years ago when I lived in the area (furniture that I still own - an antique chest of drawers and matching mirror), and recently when I returned to purchase a couch for a family member, I was pleased again with the service. They are helpful, honest, polite, and attentive to customers. We were equally happy with the delivery, and their website is clean, not too busy, and helpful in getting an idea of the items they have in store. After I spoke with them on the phone (calling from out of state) while shopping around for a furniture store, I knew they were the place to go and the place I will continue to go to get great furniture at great prices. Thanks!

Went in on a whim and found exactly what we were looking for at 75% of the cost of other places in…read moreBloomington. They had huge variety of furniture, nearly all of it marked down from an already affordable price. The people working answered our questions without following us around trying to persuade us to buy anything. It felt like a homey and friendly place. They even gave us delivery for half the price advertised. Definitely recommend coming in here for your next furniture purchase.

Salesman at Store on College mall road Bloomington IN is very knowledgable and easy to deal with.read more

5***plus Customer service…read more Had to get a mattress for our son attending school in Bloomington. We live out of state and Trevor helped put a mattress and box spring I picked out online, aside for us. We handled the transaction over the phone. Nykea went above and beyond when we went to pick up the mattress. She helped us load the mattress and box spring- in addition showing us how to use the rachets to hold the box spring on our car roof! She was so genuine, knowledgeable and friendly - a huge contribution to this company!

I paid $2500 for a power lift chair in June off 2022 but also paid $400 for the extended warranty…read morethrough CCS. The motor to the leg power lift broke Jan of this year 2025 and after multiple calls, emails, trips to the store my chair has still not been fixed 6 months later. Stahls blames CCS and CCS will not extend the warranty for the 6 months I've been dealing with a broken $2500 $400 warrantied chair. We aren't in a pandemic and really feel Stahl should be putting the pressure on the warranty company that I paid Stahl the purchase price. My last LaZBoy and no more Stahl. I try to support local businesses but I'm done with them.

We have shopped at Stahls for years, quality furniture, great selection, and customer service. Also…read morehave an incredible selection of fabrics from which to choose. Best mattress we ever had! Huge showroom with great selection but particularly recliners . Reasonable prices and great sales.

Great experience with a locally owned business. We loved being able to lay on mattresses without a…read morehassle and really figure out what we wanted. Justin was incredibly friendly and helpful. He works with the national company to have finance options at 0% for 90 days. They also do free delivery, sometimes same day! Save some money, Keep it local, and get what you want! Twin, full, queen, king, Cali king all available. Pillow top, memory foam, etc. If they don't have what you want they will order it! P.s we saw our chiropractor there!!

Retailer passed the buck to the manufacturer, manufacturer completely unresponsive. Stuck with a…read moreterrible mattress