They never answer the phone! Wanted to check out their facility but could never get through.read more

Your basic square box for a party. The main issue was parking. There isn't much at all! They were…read moreincredibly direct to the folks about getting out at the exact time and not allowing folks to enter even minutes before the scripted time. Bottomline, it's all about the folks you are celebrating with which for me was so very special!

2nd time we rented tables and chairs , they deliver them and pick them up as well if you choose not…read moreto pick them up.

Highly recommend! Have used their service for two different events. Prompt and professional…read moreservice with great prices. Will use again in the future!

The prices may be decent but their customer service is lacking & they should consider sweeping &…read moremoping the floor in the lobby every now & then.

The manager is extremely rude! Take a look around the store, and you will notice immediately it is…read morein desperate need of cleaning!

Best customer service and our neighborhood kiddos had an absolute blast!!! I highly recommend using…read morePatty Go Round!!!

The Dino combo slide was amazing!! We had so much fun playing on this and highly recommend. The…read morebooking process was easy and they were quick to set up and take down. Will definitely be booking from here again!

I highly recommend The Toast & Twinkle! They were amazing to work with! Quick responses and easy to…read moredeal with! I wish you guys all the best! Good Luck!

From the owner: Add charm and twinkle to your soirée with our mobile bartending services and light up letter…read morerental, including marquee light rental for that perfect touch. We now offer chair and table rental as well!

Andrea is an angel here on earth for any person planning a birthday party for a little one! We…read morerented her soft play area for our daughter's 1st birthday party at 50 West, and she also created and installed a balloon arch backdrop for us. The soft play area was an absolute hit with all of the littles, and her balloon arch was exactly what we were envisioning. She went above and beyond to get there early when the weather threatened the party in order to set up and make sure the space would work, which took so much stress off of us to know the party would go off without a hitch. 10/10 recommend Legendary Soft Play, and will absolutely use her services again in the future!

From the owner: Legendary Soft Play Caters to toddlers 5 and under. We strive to bring a safe, fun and clean play…read morezone for your little ones to play and explore. Let’s not forget we can make it look as luxurious or simple as you want. We love incorporating your themes into the play sets and a lot of our items can be personalized to give a special touch to your party. If you don’t know exactly what you want no worries I specialize in bringing your ideas to life. Just try us out!

Talk about service! A professional and friendly staff with excellent communication from booking up…read moreto the event (and follow up afterwards). Comparable prices with an amazing selection of bounce houses, obstacle courses, combos, waterslides, inflatable games and even concessions. We got the Mega Rainbow Castle combo and the sno cone machine to top it off was a hit! The set up and take down was so fast and they did it all! Will definitely be using them for our next party! Our family and friends had a BLAST!

From the owner: Bounce Party Connection – Your #1 Bounce House & Inflatable Party Rental in Cincinnati & Northern…read moreKentucky! Looking to level up your party? We’ve got the bounce houses, water slides, obstacle courses, and inflatable games that bring the FUN! 🥳 Perfect for birthdays, school events, church festivals & more! Clean & Safe Inflatables On-Time, Professional Service Tons of Options = Tons of Smiles Let’s get your party POPPIN’! Serving Cincinnati & Northern KY Book today — fun is just a bounce away!

A1 Amusement is our go to resource for all inflatables, photo booths, dunk tanks and general party…read morefun in the Cincinnati area. I work for a major attraction and they have been nothing but reliable and respectful for us and our clients. we highly recommend them!! Katy

Our company rented from this business and had the absolute worst experience possible. We are based…read morein Michigan but were opening a branch in a different state, and found the rentals we were looking for at A-1 Amusement, which was located about 1.5 hours from the event location. We discussed with their event specialist WEEKS prior to the event that we weren't from the area and confirmed if it would be an issue to drop the rentals back off a few minutes late if needed since we would be traveling to return them from 1.5 hours away. The event specialist confirmed it would be "no problem" and to just give them a call the day we were returning them. We called when we left the event location to let them know that GPS was showing we'd arrive at 4:40pm (they close at 5pm). The lady said okay, no problem. We ended up hitting some traffic, and GPS adjusted itself to say 5:05pm. We called back just to keep them in the loop that we'd be 5 minutes late. The lady again said, no problem. Ten minutes later she called back and flipped a switch. Saying that "Doors close at 5pm, so if you're not here by 5pm, you have to wait until tomorrow." We reminded her we were from out of town, and it was just five minutes, and that we were told before we rented from them that they would have some flexibility. She proceeded to say their staff "has lives" and they've had a busy week and she discussed it with the owner and that nobody will be there at 5:05pm. We explained we had children at home, home is 4 hours away, it would be a huge ordeal to not be able to drop off FIVE MINUTES LATE. She actually laughed at that point. We asked if we could leave them in the parking lot in the back, she said they would charge us full price for every rented item. I have no words for the appalling and disgusting display of customer service this company exhibited (the "higher standard of customer service" they advertise is a complete joke). The way we were spoken to, the way they went against their word they originally gave us, and the way they handled the situation is outrageous and beyond unacceptable. Every person should think twice about renting from a company that will laugh at you when you express concerns. All over a mere five minute delay. Unbelievable.