I got my grandmother dream car from here for Mother's Day. I live in Atlanta but I was in town…read morevisiting and drove past this establishment and saw her dream car a Camaro. Everywhere I looked was very pricey but they were super affordable so l checked them out. I test drove it and knew it was the one. I can say going here I learned the difference between a car lot and a dealership. I'm used to getting my cars from a dealership. The only real big difference is the lot is buy as is. When I got the car it was a few issues, it needed 2 new tires and new brakes all around which was kind of costly. I would rather have everything fixed and included in the price. But the car was great and my granny loved it and I got everything fixed the same day. I would like to say that this was the fastest process once I got back in town to get the vehicle. The whole process took like a hour or 2 not long at all compared to my other experiences. Their communication was Al and always picked up the phone and answered any questions or concerns I had when I called. They are very honest and straight forward I really love that because I did bring up the issues with vehicle and she let me know like this is a buy as is lot so that explains pricing of vehicles. They make sure the vehicles are priced well for what they are worth. So far no issues my granny rode it to Atlanta one weekend and there were no issues at all. My experience was pretty great. This is a very fine establishment and they even let me borrow this big bow to put on top of the car for when I surprised my grandmother. I appreciate you all a lot for making her day special and will attach photos and videos below. In a month or two l will make updates to review letting you all know tag process and if any issues come up with vehicle but so far so great and I enjoyed doing business with this establishment. Here with an update so the experience was great and very quick process the only thing I can say bad is it being, a car lot so it's buy as is. It was a couple of things wrong with the car costing roughly around $2000 within the first 30-90 days. Battery, alternator, tires, and the rims are scratched up bad and something else is wrong it keep making a noise but I haven't figured it out yet but I'm used to dealerships so I now see the big difference. They're good business but I would rather most things be good on the car and everything be fixed and added to the price or something. Then like every-time something is brought up wrong with the car even before purchase it's kind of like a oh well type of response. Like when I emailed about the alternator I was told," Alternators do go out on cars. It's worked fine when you bought it." Which I get it it's buy as is . But a lot of things being wrong the first 3 months is not so good. But at least they are always willing and quick to respond. But yes this is my update.!

I recently traded in my 2015 Kia Sedona for a 2020 Kia Telluride at 423 Wholesalers on Ringgold…read moreRoad in East Ridge. I secured my loan through Southeastern Financial, and I purchased the Route 66 Extended Warranty that would cover the car for 36,000 miles. I went to pick up the car and found that it had a 6" crack in the windshield with several other severe chips. I went back in and asked when did the crack and chips happen. They acted like they didn't know, but Regina said that she could have it fixed and I would just have to pay her cost. I ended up getting the windshield replaced at Safelite myself. A few of days later after I driven about 200 miles the car started bucking when it got around 25 mph, and it threw an OBDI code: P0741 which states that the torque converter was faulty. I drove back to Southeast Financial and asked how locked in I was in this deal because I was already running into transmission trouble. They told me to call the extended warranty company to let them know what was going on. I did call and was told not to make any trips with the car but to take the car to a transmission shop of my choice as soon as it was convenient. I went to Midas Transmission Repair first because they have a very high consumer rating. Midas said that they did not work with Route 66 Warranties, but pointed out East Ridge Transmission a block from them. I took the car there and told them what was happening. It started with a little glitch, but then got a lot worse. A few days later I was notified that a claim for transmission repairs had been denied. I called Route 66 Warranty and they told me that the car's transmission problem was a pre-existing condition and that they would not cover it. I asked Route 66 what good was their extended warranty if they won't cover the bill. They told me that I didn't wait long enough to call for a claim. I asked them if they really thought that I would buy a car with a bd transmission? They said that the claim has been denied and that they couldn't do anything for me. With the car still at East Ridge Transmission, I went back to 423 Wholesalers and told them what was going on. Regina swore they never had a problem with the car (even though the car sat in the same place on the lot), and since it was past 7 days, she could do anything about it. She said the car was sold As Is. Meanwhile, I'm stuck with a $4,000 transmission bill when East Ridge Transmission fixes it. I would never have purchased the car knowing it had major problems. I should have known better to accept the car with the cracked windshield. it was not cracked a few days earlier when I test drove it. I became very leary about 423 Wholesalers when Regina said she could have it fixed for her cost With no cost out of her pocket. I guess I was ripped off in every way possible With this vehicle purchase.

Considering ourselves extremely lucky to have found Mountain View Jeep. Our Wagoneer started to…read moreoverheat while on a road trip down south. Drove right into the service center where Lathan greeted us and assured us right away they would try to help us. Walked us to the waiting area with snacks, coffee, and drinks. LeBron the sales manager sat down to talk with us and asked us about trip and made us feel right at home. When they diagnosed the problem, they let us know right away it was going to be a couple of hours, but would try to complete the job as quickly as possible. We asked if there was any way we could be driven to the mall to kill some time. Jon drove us all the way to the mall and had us laughing the whole time. Connor kept us informed the entire time our car was in service. When our car was completed, they let us know right away. They even washed it for us before we got back on the road. If we lived closer, they would 100% have our business. Thanks again to the entire team!!!

High prices and horrible trade ins!…read more I came in for a new 3500 Ram diesel truck. They didn't really have what I wanted so I was going to settle. The fleet manager gave the tiniest discount I have ever gotten. I thought I would trade in my 2023 and check KBB and NADA trade in values before I came in. They offered 20k less than trade value for my 2 year old 18,000 miles mint trade.... This was my second chance for them as I came in a couple years ago to buy a company van, also a company diesel truck and a Jeep all at the same time. No trades the first time, and no discounts or good prices so I opted to buy from the dealer I used before. This dealer was close to where I live so I wanted to be able to do business with them. So that's that..... If you want a good deal go to Atlanta or The huge dealer in North Carolina. The big dealers give you 10-12k off each new diesel 4x4 company truck at their fleet departments. Mountain View will haggle for 90 minutes or more to wear you down saying 2-3k is all they can do. I index up getting $20,000 more for my trade in at the other dealer and $10,500 off MSRP for the truck. I'll leave you in the rear view Mountain View!

**Rating: 5/5 Stars ** I cannot recommend Cruise Inn Auto…read moreSales enough. After my car was stolen, I searched high and low, desperately trying to find someone to help me, but every other dealership and "easy auto loan" lot turned me away because my credit wasn't picture-perfect. Cruise Inn was my absolute last hope, and I was ready to give up. I reached out to them on Facebook, explained my situation, and the gentleman messaged me back saying, "Come here ma'am, and I promise I will help you." And he kept his word! The next morning I went in, and they looked past my credit situation to see *me*. They understand that good people can hit hard times. Beyond being incredibly professional, they were deeply personal. The salesman saw how distressed and heartbroken I was, walked over, and asked, "Ma'am, can we pray for you?" That moment gave me my hope back and made me feel like a human being again. I drove home that day in a dependable, clean car that hasn't given me a single bit of trouble, and I proudly pay my note every month. They even have an on-site mechanic! Cruise Inn took a chance on me when no one else would, and they truly changed the direction of my life. When my credit is back to where it needs to be, I won't go anywhere else. If you want great vehicles and a team that genuinely cares about people, come here. They are a true blessing! And they aren't expensive two years only.

Bought a car from them three months ago to the day yesterday and the car completely died. Bought it…read morewith the check engine light on. They had to charge the battery before I even bought it. I was desperate for a vehicle and they knew that. They also knew I had three children all being under the age of 10 two of them being on the spectrum Knowing I have family in Michigan that I go visit. Knowing they have important appointments in Atlanta, Georgia that I have to be able to get to. The owner himself said that he trusted this vehicle. I took it to the shop. It had a bad oil leak. It needed a brand new alternator brand new battery. It's throwing 15 different codes my mechanic said it wasn't even worth fixing and that I was sold a lemon. And the owner refuses to do anything about it. He refuses to even trade it in for something else. They are scammers and they will just take your money and not care. I paid 3000 for this car and already put $1100 worth of work into it just for it to die. He knew I couldn't afford to do Make big fixes on a vehicle. They should be ashamed of themselves and they are so lucky that there are no lemon laws in Georgia. That's the reason why they do this is so that they can get away with selling people bad cars. DONT BUY FROM THEM IF THEY ARENT GONNA FIX THEIR MISTAKES

I called in January of 2026 to get a quote and book an appointment for my 2019 Honda Civic Sport…read moreHatchback for its 100k mile service. I spoke with Joe over the phone in January for the quote, as listed in the photo the top portion is what I was told would be done on my 100k service, the water pump, timing chain, serpentine belts, and coolant flush for $800 including parts and labor. I even confirmed multiple times everything listed would be done, because even I thought the price was low. Joe guaranteed that yes, all of this would be done and they could get it all done in one day. I then asked if he could quote me for a brake flush and brake pads which is listed in the bottom portion of the photo. I went ahead and booked my appointment for today March 19th as I am on vacation and it was the most convenient time for me without taking any extra days off work. I arrive this morning at 9am to drop off my car for my scheduled appointment, when I arrive they can't find my information in their system, it's like I never even booked an appointment, no biggie, I give Clint, the person helping me all my information and tell them what I'm there for. Clint then proceeds to tell me that in the 100k service it in fact does not include the timing chain or water pump, the 100k service only includes spark plugs, serpentine belt, and coolant flush and then quotes me $939 for this 100k service. That $939 did not include the brake flush or any brake pads. When I bring up the fact that this is not what I was told over the phone by Joe, Clint says "Joe is just the guy who answers our phones." If Joe is the guy who "just answers your phones" Joe should know what he's talking about. Your customer service representatives are typically the first point of contact with your customers, they are the ones who give your company the first impression to your customers. There was absolutely no apology from Clint over the confusion, no professionalism to even try to fix or resolve the issue just a shrug of the shoulders like 'no big deal'. I live in Jasper TN which is a 40 minute drive from Economy Honda Superstore I wasted an hour and 20 minutes of my time to drive out there, (my husband also drove his car out there so I wouldn't be stuck waiting at the dealership all day for my car to be finished) and back home just to be told what I was quoted was wrong and that they would not be doing what I was told they would be doing and that it was going to be $100+ more than what I was quoted for less work. I work in customer service myself, I understand mistakes happen and things can change but the absolute lack of accountability of their mistake is baffling. I would not recommend taking your car to this place what so ever unless you like being lied to and treated like you're not even worth their time.

Monday, April 28, I called the Honda store told him my scenario I needed to get fluids changed…read morebecause I'm on my way to Florida. I called the store service department with Jefferson and explained him the need for me to get down to get the services taken care of and he says sure come on down, when we got there, I was treated with the most professional way I have ever been treated at any dealership! I have other services from other specially in Reno Nevada. They give a terrible I would never go to. Bill Pierce Honda in Reno Nevada a terrible place. Jefferson treated us in the most professional manner I've ever seen Services that I've ever witnessed in extremely long time! I highly recommend this Honda dealership, they were quick. They were reasonable, and they completed the mission.

Wonderful people!!! So helpful to us!! Highly recommend!!! They made the car buying experience such…read morea no hassle transaction!

Last week, while passing through Chattanooga, I stopped by Capital Toyota to evaluate their…read moreservice. Having recently relocated, I needed to establish a new dealership relationship for both service and future vehicle purchases. With two personal vehicles and two company vehicles, this visit was essentially an interview--to confirm whether I'd found the right partner. For the first time in my life, I was refused an oil change because I didn't have an appointment. The response was curt and dismissive--more of an order to leave than a conversation. No friendliness, no effort to accommodate. I was simply handed a card and told to schedule next time. I immediately drove to my second-choice dealership. They acknowledged I'd need to wait, but welcomed me nonetheless. I was in and out within an hour, greeted with a smile and sent off with a wave. The contrast in tone and service was striking. I fully understand the value of appointments--especially for diagnostics or major repairs--and I respect that scheduled customers take priority. But I've never needed an appointment for an oil change, and that flexibility and a positive attitude have won my loyalty every time. It's a small accommodation and a smile that speaks volumes about a dealership's culture. Now I've made my choice. The interview is ended. While waiting for my oil change I entered negotation on a replacement vehicle.

Purchase vehicle and prepaid service. Nothing at service is quick or easy and no appointments given…read moreat convenient time. Don't buy the pre-paid service - got to make them hungry for more business- unfortunately they've got mine.