I really want to curse here but I will not. This stupid company caused my credit score dropped 96…read morepoints for an unbelievable stupid reason. I did not miss a single payment ever since I have credit score and it was all ruined because that that stupid autopay on their stupid website stopped working for 3 months and they flagged my report !!!!!! I started an auto loan with this company about a year ago, I did not know this company before, the car dealer asked me to use this company. I setup the autopay about a year ago. Then this year on June I found the my credit dropped 96 points and I then found out that my autopay just stopped working for 3 month already. I did not receive any notice that I missed payment and they just flagged me on my credit report. I immediately paid the whole amount and I called the customer service. I thought it will be easy since they can see clearly that my autopay stopped 3 month ago, all they need to do is just cancel the flag. But they replied that they totally understand my situation so they will remove the late fee. BUT according to their stupid rules, it is not their fault, a late pay is a late pay, there's nothing they can do about the flag on my credit. I then calls the customer service to find out how to set up autopay on their stupid website. It takes almost 30 mins for they own customer service to find the autopay settings. I just received my dispute result. My credit increased 39 points after the dispute but the late pay is still there. I got an late than 30 days payment record for no reason. I am going to dispute again this just makes no sense.

I have banked at Santander bank in Hopelawn NJ and each time I go in I receive excellent customer…read moreservice. It has become a second home to me. My mom suddenly passed away and Laura and Cherry were so compassionate and so caring and so supportive. Each time I come into bank there they always ask me how I am doing and how they can help me either with banking needs or just in life, Laura and Cherry have been an inspiration to me and anyone who goes to the Santander Bank I would recommend them to talk to either Laura or Cherry because they go out of their way to help each customer and everyone they meet is treated with respect. They are the best employees at this bank and the best people to deal with.

The staff and efficiency of One Main Financial is outstanding. They are accommodating and kind…read more I would consider One Main because you are treated like a person and not like a commission.

Place is unprofessional. Want to give you a 9k loan with taking a 28k car as collateral Myte or…read morewhatever her name is rude and doesn't care about existing customer and rushed you off the phone. Manager is no better. I already have requested my documents to be purged off of that system so they cannot be stolen. Also have OMF corporate communications director getting a letter. DO NOT USE THEM!!

Excellent customer support., prompt response to access account. Very satisfied for many years.read more

I am an RN with credit score of over 700 and was unfairly denied a refinancing auto loan from this…read morecredit union. I was given no options or solutions on how to get refinanced. I was a member for many years and have closed my checking account. I was refinanced, given a line of credit and a credit card by Police & Fire Credit Union where I am a very happy member.