I have witnessed many lives genuinely transformed at Banyan Pompano! The staff truly cares about…read morethe wellbeing of the clients.

Terrible treatment center. You will wait 4-5 hours in admissions. The rules are way too strict…read more They don't let you talk to the opposite sex. The staff are incompetent and rude. Check the reviews before coming here

I have witnessed first hand the amazing work done with clients at Banyan Pompano. The staff cares…read moreand goes above and beyond.

Banyan is a complete scam. They stole my medication while under their companies care and mentally…read moremistreated myself and many others. To say the experience was absolutely horrible is an understatement.

Before I chose to spend my insurance money on this place, I probably read EVERY review ever written…read moreon OBR. I was under the impression from the website I was going to a "luxury-type" rehab. Even though that really didn't matter to me, I of course thought that was a plus, I also had read a lot of reviews saying the staff truly cares for it's clients and its not just about money; I bought into what I was reading and decided to go to Pompano Beach. First, I'll talk about the rooms and housing unit you stay in for 30 days. The room you see photos of on their website IS NOT what you will be in. That room is the penthouse suite, and it is where Phase Two clients stay. (Phase Two is the program you are able to go into if you get to 30 days and decide you'd like to stay long, that is, as long as your insurance will keep paying for it.) The room you stay in is basically two rooms with a connecting door-you have four room mates. One room has a television, a couch, bathroom, and balcony, the other has all of that and the kitchen which is a refrigerator, oven, stove, and microwave. The housing unit is a old motel that they turned into a housing unit for this rehab. You are NEVER allowed to be stand out on the front balcony because 'the neighbors don't like it) and have to sit on your back balcony alone whenever you want to smoke a cigarette, read, ect.The food situation is exactly as you're told on the phone, you get a $70 Publix card every Saturday. You're able to buy anything you want EXCEPT anything that says the word 'energy' on it. Obviously that means no energy drinks, but also no mio that has b12 in it. You can buy however many espresso shots, and coffee you'd like though! The only bad part about the Publix trips are there is a tech with you, you have to wait for everyone else to go down each isle with you, the tech is wearing a nametag and headset, that says Ocean Breeze staff (obvious violation of HIPAA rights) so it's very apparent to the store/customers you're in rehab. You can't wear a jacket, or bring a purse in as well.The staff:Almost all of the techs are very young recovering addicts, some have been through the ocean breeze program before, others have been to a different east coast rehab center. They are all in recovery though. You're supposed to have a year clean to work there but apparently 6 months is acceptable too. One of the techs was fired for dating a client while I was there. Some are super judgemental and play favorites (this happens A LOT). The only techs I found to be nice and helpful were Renee, Kelsey, Paris, and Josh. There is also a male tech (Mike) that is such a misogynist it is absolutely disgusting. He won't even say hi and ask how you're doing if you're a female. The therapist are all recovering addicts except for Paige. It helps to have a councillor who is in recovery as well (imo) because you can feel that they truly relate to you and aren't judging you outwardly. I was given Paige at first. I decided to try it out and see if it really mattered to me that she wasn't an addict or anything, and attended two 1o1 sessions with her. It was god awful. If OBR reads this ever, I really think they need to consider how many clients have asked to switch from Paige to a new therapist. She is an ex kindergarten teacher, and marriage counselor. Everything she says to you seems like she's reciting it from a text book, the DSM, or some worksheet she did in CAP school. I had to request a different therapist after that, and I was given Stu. Which if I was just reviewing this rehab on him alone, I'd give it five stars. (That's the main reason it has two instead of one). Stewart is AWESOME, I learned a lot from him in the short period he was my therapist, and I still use a lot of the things he told us today, months later. So, thank you to Stu for that. When I stayed a tech was fired for DATING a client. Suboxone taper is a joke, you're off everything in 4 days. This place is horrid and super judgmental and plays toward favoritism a lot. I wanted to believe the reviews that this rehab is different and they "truly" care. The director of operations Mike threatened to not return my ID, wallet, and cellphone once i decoded to leave. He said (verbatim) "If you're not going to talk to me you can come get your **** in three days." They do pretend to care, until your insurance is up then you learn real quick its like any other facility: A BUSINESS. Also you have to wait TWO weeks to use a phone even though admissions tells you 72 hours its TWO WEEKS STRAIGHT and it doesn't matter if you have a husband, kids, ect. Save yourself the failed experience! Florida has plenty of GREAT treatment options. Choose a different one.

I want to pay kudos to ocean breeze recovery because without them my brother probably wouldn't be…read morealive today. Each time I went to visit them and see my brother they were always so kind and courteous to all of their clients and their clients visitors our family was on the brink of destruction from drugs and ocean breeze was able to turn that around in no time at all. I give them 5 stars because they are awesome and they did a wonderful job. when they say they save lives they have no idea it's not just the person that uses whoes life they saved. It's the family, the friends, all the loved ones that were impacted by the person who was using those drugs that ocean breeze is saved.

My relative has been their for three months now , what a big change , i am so thankful for this…read moreprogram :)

From the owner: The Next Step From Detox, We Offer A Stuctured, Clean And Comfortable Sober Living Facility, We…read moreProvide Free WiFi And Cable Television For The Most Comfortable Living Experience.

Holy Cross Health Hospital is where I go at least twice a month to take my parents for doctor's…read morevisits. They have recently increased the security at the front and unless you have a pass, you will not be able to go further than the lobby. All employees are polite and very helpful, and my parents are well cared for when we are there. Cons: They need to fix the mats upon entering the building. There are lots of elderly patients and every single time we enter and exit my parents' walkers get caught on the edge of these mats (a disaster, waiting to happen). There needs to be a better solution for that. Another thing they could use improvement on is the valet at the front. People pull up to get there elderly patients out of their car. There is always a back up. I feel like if there were more handicap parking, this would help the congestion.

I think the community should know how unethical the billing practices are at Trinity Health. I've…read morehad 10 PT visits and the Trinity Health Billing dept wants to overcharge me and force me to pay over $600 / session the insurance gouging rate which is well over the walk in rate of $100 / session. Look at these rates people - this is the balance they defer to patients after the insurance pays them the fair amount. I expect more from a non profit Catholic hospital. The care I was given by the therapists was professional - this review is about the exorbitant charges they expect and I would advise people to go outside of a hospital platform.

My wife is being well cared for here! Very nice, clean facility with courteous, professional staff!…read more Thanks everyone for your dedicated service!

Patients rights are completely unknown. The first floor seems to have nice people,night 2nd floor…read moreis a nightmare. Patient care is rude , disrespect and down rights cruet.personal privacy doesn't exist.' It's the coldest anywhere, not only temperature but in kindness, gentle handling patients are screamed at talk to they don't have a brain may have dementia but they do not deserve to be screamed like that or treated the way they are. I didn't happen to have either one. I just happen to have a UTI. I thought I would be there for three days, a week later I'm still here. I did complain on yelp how many changes were made at least on the first floor I have no idea whether the second floor made any changes but those nurses need to find another profession. They may have a tough job, but remember, they are the ones that chose it. they figured it would be an easy job and it isn't privacy is no question I go to the bathroom and the door are left open. Also, one of the physical therapist is very good. Her name is Larissa the rest of them questionable they do as little as they possibly can get away with it. They go through my things at night when I'm sleeping and remove my own private belongings then they tell me that that they can't give them back to me unless they list every thing that I have brought from home even though majority of everything I brought from home is an over-the-counter cream bomb devils claw for pain, stool softener, little things that I would be needing to take care of myself at home.The TV is so low that you can't understand what they're saying tiny close caption is so tiny. You can't read it so that's a waste of time altogether. This is against the law that they go through my private things. This is an invasion of privacy and I intend to do whatever I can about it because this is the wrong way to treat anybody no matter who they are no matter what their mental condition or the physical condition they do not have the right to be disrespected and be treated like that. they didn't mean anything unless they made a noise. I happen to be one that's able to make a noise and I got some attention. They will be happy to see me leave. I'm sure but I'm not finished because invasion of my privacy and taking my medication and my things that belong to me and we're harming nobody, I wasn't taking them, I only carry them all the time with me because I never know when I'm going to need them in public. I checked the law and it is against the law so I fully intend to do what I can about it. I had a meeting today with the board apparently that would decide whether I wenthome and they decided that I'm not going home because of the medication things that they found in my pocketbook. Well, we're gonna find one way to get out of here and they will pay for it and it might cost them a lot of money in fines, which is exactly what they deserve. Some of the employees are really wonderful. I can say that Neville, who the pharmacist at night is really a gentleman and keep his word he gave me my medicine on time.Most of them come in, They tell me they don't even know who I am where did that come from? They never heard of me. The assistant administrator apparently came by to see me after the meeting today, to really give me a chewing out about the lotions that I have to rub all my torn shoulder to relieve pain. Now she wants listed every single thing that I take that helps me with pain and to get through life without prescriptions that is completely unnecessary. She does not have to have that and she needs to read the privacy reports again there are no danger to anybody, including myself. This has been an experience. I wish onnobody, but the reason I may be here was because so many of these patients have absolutely no voice they do not know that they can complain to anybody where they even have a right, and if they complain, they'll just simply be labeled as demented ,what they're doing that is unfair. Do not choose a place like this with your loved one because this is one of the worst places you could be to go to die this is certainly a place that I will either die in the place or die trying to get out because it looks like I'm not going to get out anytime soon not unless I complain enough and cause enough problem and they can brace themselves because they never saw a fighter like a lion like me . the state will be in here on them with fines if they don't get their act together real fast and it might happen before I'm out of here Dietitian has worked very hard and understands my condition. He's probably one of the few very capable people a lot of smiling people all promising all kinds of wonderful thing don't believe a word of it.

I absolutely love what this recovery program has to offer. In a spirit of full disclosure, I have…read morenot experienced this program, but I genuinely wish that I had - given my personal experiences. Substance abuse and addiction can be a life or death situation. Many are desperate for help yet do not seek treatment because of the inherent risks to their families, careers, and the visibility/stigma often associated with standardized, community recovery facilities. As a professional who is able to speak from experience, I wish this approach had been an option for my loved one. We were desperate for help, but could not achieve a willingness to move forward given the aforementioned concerns. We lost valuable time, and the potential for early intervention. This organization and its approach, provides an avenue for early intervention while removing common barriers, and in my opinion, enhances the willingness to move forward with treatment for you or your loved one. Definitely worth a look, and all options should be on the table. It really does matter.

From the owner: Frontline Recovery in Pompano Beach, Florida provides outpatient detox, drug and alcohol detox, and…read morecomprehensive addiction treatment for adults struggling with substances like alcohol, opioids, and benzodiazepines. Our outpatient program allows individuals to safely detox from substances without withdrawal symptoms or leaving behind work, family, or daily responsibilities. We offer a structured intensive outpatient program (IOP), personalized outpatient programs, and counseling for addiction to support long-term recovery. We also offer a specialized treatment track for first responders and veterans while welcoming anyone seeking expert, compassionate care. Start your recovery with the support you need and the freedom to live your life.

Good for rehab that's all Food the worst I ever tasted…read more Slow response when assistance with hygiene is needed .

LONG POST ALERT How…read moreis this a "CareRite" facility when they can't even provide care right? This place is straight up fraud. As someone who works in the medical field, it is disappointing what I witnessed during my dad's stay at this facility. I'm going to break down my complaints by department. Nursing- Most of the nurses are either new or incompetent. I encountered a few nurses that knew what they were doing but on multiple occasions I found myself having to elaborate on how to do things for my dad. I have seen nurses ignore doctor's orders for my dad and when I got to the facility I would always end up having to report it to the nursing supervisor. I have pictures to prove it. Luckily the nursing supervisors there are nice. The CNAs also for the most part kept my dad clean but he did tell me he had to get up on his own multiple times risking falling just to go the restroom because his call light would go unanswered for a while. Lastly infection control there is not good. Multiple patients on isolation precautions but no nurses in sight wearing the proper protective equipment, just going from patient to patient. Case Management- I honestly don't know why they are there because they never provide any updates on the patient's status. Weekly meetings are done yet no updates provided to the patient's family. Not only that, they switch patient's insurance without the consent of the patient and bill for unnecessary services. Fraud at its finest. Discharge is so unorganized since they use a third party company to arrange everything. Patients are at risk of leaving the facility without the proper things arranged at home which cause unsafe discharges. God forbid the patient stays after their discharge date due to their lack of planning, then they threaten you with a bill. The case management team is rude and not helpful except for one person. The grievance officer there also useless and rude. Housekeeping- My dad came into the facility with a duffle bag full of clothes and belongings and left with pretty much nothing. They lost everything and use items on other patients. I reported missing items multiple items and was told a grievance would be filed and if the items couldn't be found I would only be reimbursed if I had receipts of everything I bought that went missing. Absolutely absurd. PT/OT- The therapists are nice but the therapy provided to the patients here are a joke. My dad honestly was stronger went his first came than when he was discharged. Front Desk- I have no complaints. They were honestly the best part about this facility. Very nice and professional, very helpful. Overall if it was up to me my dad wouldn't have stayed at this facility for as long as he did but he needed some type of rehab and was limited on choices based on his insurance. This place boasts about how they provide such good care and therapy and how they involve patients family on progress but it is all lies. Avoid this facility. UPDATE: I got a phone call from the administrator trying to resolve the situation regarding the missing belongings. I was promised reimbursement and still haven't received it. That was 4 weeks ago. If the administrator can't even resolve a simple issue, I wouldn't trust putting your family here!