I am extremely upset with this dry cleaners. I was very excited to utilize their services for dry…read morecleaning on my favorite jacket after reading all the amazing reviews. Unfortunately, my jacket was ruined on accident which I understand and that is okay - these things happen! What is not okay is that the owner will not respond to messages/calls, will not reimburse me, and is not trying to rectify the situation. The jacket was quiet expensive, is sold out online, and is irreplaceable. Mr. J needs to do better as it has now been 2.5 months of no reimbursement of my property.

We needed my daughter's wedding dress pressed overnight and when I went the next day to pick it up…read moreit was ready as promised.

Do not use for wedding dress alterations. I went in for a price, and they would not listen to me…read moreabout what I wanted done. They pushed full steam ahead with their plans and ignored me. They just expected me to go along with it. They wanted me to leave my dress and said they would call with a price, but they have yet to call after a week. Zero stars. DO NOT GO

Friendly customer service. Take all my husband's work clothes here every 2 days. Very professional…read moreand the clothes are cleaned properly.

Michael's Cleaners is terrible. Tammy is the rudest person I have ever had the misfortune to speak…read morewith. I brought my wedding dress in to be steamed. The day it should've been ready, it wasn't because they forgot to send it out. I let Tammy know it needed to be done the next day because my wedding was 3 days away. When I went to pick it up, it was stained on the skirt from the front all the way through every layer to the back. Tammy went through every excuse and how it wasn't her fault, she didn't do it, etc, and honestly, she had no empathy that a wedding dress for my wedding 2 days away was ruined. She finally offered a refund, which I told her still left me with no dress and almost no time to get a new wedding dress. Again, zero empathy. I had her keep it to send back to get cleaned. I called the plant location the next day around 1:30pm to see if they got the stain out only to be told the location never sent it. No apology, just excuses. I reiterated my wedding was the next day and I wanted to speak with the owner. She told me he was out of town, so I asked for the person in charge. She stated, "I'm one of them." She actually had the audacity to ask me if I could wear my stained wedding dress for my wedding. I was stunned that anyone would ask that, but she was unapologetic. She said she'd send someone to get the dress and see if she could get the stain out. I told her to call me as soon as she knew since I was down to hours to find a dress to wear if she couldn't. By 5pm, there was still no call, so I called. No answer. It took multiple calls to get her back on the phone only to be told, unapologetically, that it didn't come out and it needed to be cleaned, which could not be done until the next day. She also stated, "someone spilled a clear liquid sugar on it that was invisible and came out when it was steamed." On a new dress, an invisible, otherwise undetectable stain was there, and it didn't show as a stain until they steamed it?! I don't think so. Someone should've called when it stained instead of trying to pass it off and hope it went unnoticed. They could've cleaned it and sent it back late after talking to me instead of acting like it was fine. So, with finding out at 5pm the night before my wedding, I was without my wedding dress and not a single person I dealt with at Michael's Cleaners cared. She was sending it back for me to get that night but i told her not to rush since i now needed to find a new dress to wear and I was not racing to get it since I couldnt wear it. Fast forward to 2 weeks after this fiasco started, there was no call from the owner, so i went to get my dress. Tammy grabbed it before i said a word and hung it on the rack for me to take. i asked if they got the stain out. She knew exactly where it was and said "nope". I asked why not, and once again, it was a litany of excuses, and it wasn't her fault, etc. I asked for my money back, and now she couldn't after offering me a refund 2 weeks earlier. I stated how I could not believe the lack of customer service and care coming from her. Twice, she has stated how she doesn't represent the company that employs her. She was buligerent now, lying to me, so in my frustration, I called her out on her lies and raised my voice to match hers. She refused to give me the owners information, threatened to call police and yelled for me to get out of her store. The same store she claims she doesn't represent. I walked out and called another location where a nice and sympathetic woman Katherine took my message to have the owner call me. To date, the owner has not called after asking 2 different employees to have him call me. I guess that's how they think customers should be treated. It was my first and last time using this business. I have a ton of things I need to be brought to the cleaners, but if they were the last one around, I'd travel anywhere else before going here. I work with a lot of people who, after hearing about this horrific experience, will also never use this business.

People are friendly and transparent regarding the amount the service of dry cleaning will take…read more They have an automated service which you will receive a text message when your clothing or what you dropped is available for pick up. Overall is a convenient and reliable service.

Doing laundry at this facility is convenient and efficient. The machines are well-maintained and…read morethe prices are reasonable. The parking can be a little much due to the busy area. However I have visited here a few times I run a mobile laundry business if you don't want to leave the comfort of your home . I do complementary door pick up and drop off. "Suds On Demand Mobile Laundry"! Not to add complementary soap and softener is included when you book me .

Maybe I'm out of the loop but I went to this location with cash- expecting to be able to exchange…read moreit for coins and use the coins in the machines like I've done at other laundromats. Get in and realize I can't use coins and I can't even use my debit card- I have to put money on a card (which it charges a fee for) which is very inconvenient when you only have a set amount of money for your laundry. Not to mention the machine you use to load the card doesn't even take coins- luckily I had cash. Finally manage to get my money on the laundry card and it's almost 7$ to use one large machine (because I didn't have 11$ to spare to use 2.) Wash my laundry then have to move it 3x because 2 of the dryers I try the dryers aren't working. Finally spend the last of my money and dry for 25 minutes. The timer goes off and my laundry is still wet- even the small items are still damp. I cave and try to put another dollar or two on my card (card machine takes 5 tries to even read the card, a problem I saw many people experience), once it finally works the machine tells me it's 10$ minimum which, once again is very annoying when you only have 40$ to last you until next payday. I've never had these issues at another laundromat. I finally got fed up and went home to hang up the wet laundry myself

This place can be trusted for dry cleaning, but I absolutely do not recommend it for alterations. I…read moretook my wedding dress here and asked for one small change to be made. They did not listen to my request and changed something other than what I asked for, which made the dress 4-5 sizes too large. They attempted to "fix" that issue but I'm still having the same problem. I have been in 4 times now trying to get it back to the way it was (plus my one requested change), and they seem unable to do that. For your sanity (especially if you're a bride), do not take your wedding dress here for alterations.

I use the Augusta Highway location for dry cleaning and have been very pleased. I have also dropped…read moreoff items for hemming and have been pleased with results. Both alteration items were high end lined dresses. The staff are very friendly and efficient when dropping off and picking up.

Ben's Cleaners consistently provides quality service at a competitive price. The co-owner, Nita, is…read morealways friendly, and professional. They consistently get the job done well and on time.

Needed shirts and dress pressed for wedding. DJ gave us same day service. Great service!!!read more

My roomate and I needed to do laundry and our apartment one broke so we came to wash world. The…read morestaff was really nice and greeted us as we walked in and answered an questions we had. The washers have multiple sizes so you can choose the best one. They were clean and not gross. The dryers are big and can dry a lot of things at once. We would defiantly come back!

Go every Sunday. If you find the right times, it's rarely overly busy. Could maybe use a spruce up,…read morebut they are installing new machines

Amy, Sierra, and all the staff I have met are incredibly customer service oriented and the prices…read moreare great. We have a lot of options for dry cleaning in the Midlands, but the friendly staff, gentle (but effective) stain treatments, and speed of returns are what keep me going here as a customer.

I was looking for a new dry cleaner and saw that Lexington Dry cleaning was on my new route home…read morefrom work. I looked them up on line and saw that they had a lot of daily specials. I created an account online and dropped off 8 suits on Oct 1st, which was $13/suit day. I wasnt in a rush to get the suits back, but was pleasantly surprised when I received a text message a day or two later saying the suits were ready to be picked up. The suits look great, were expertly cleaned and the drop off and pick up processes were easy. This is my dry cleaner going forward. I highly recommend them.