This is a review for the retail, not the pharmacy…read more I stand by my previous review of this location. I now live around the corner from this Walgreens and it's basically our neighborhood grocery store. Lemme tell you, it's HORRIBLE compared to other Walgreens. The layout- awful. The selection- awful. And trying to get in and out the parking lot at Anchorage's most busiest intersection is AWFUL. I WOULD NOT go here if I had an alternative, I only go here because I can walk. But they don't even have a good selection of snacks or food when you're sick. Blah.

Whoever the male was who answered the phone at the Lake Otis and Tudor PHARMACY, on 5/5/25 @1057…read moretoday, was the most unprofessional, rude, and inpatient person I've ever dealt with in 50 years! He cut me off every time I spoke, told me my medication was not $1.53, as quoted by other Walgreens store, and that, "insurance NEVER covers Benzonatate, and hasn't as long as he's worked there!" Well, guess what, YOU WERE wrong. It did cost $1.53 after insurance! He would not even check with my new insurance card and info I had. This behavior is unexceptable. You don't tell a customer they can't have your name or be transferred to a manager, and then hang up on them! I hope you didn't choke on your pride, Sir, when you saw you were wrong! All that attitude and rudeness, and "no it all," attitude, and you were wrong and out of line. I hope you learned a valuable lesson today and learned to use your ears to listen more. Shame on how you treated me!

They are TRYING! The people there are PEOPLE and they are trying (from what I've seen and dealt…read morewith) their best with the little that they have. They are pretty understaffed and yet they show up to work every day, doing their best but also dealing with the ginormous amount of orders and people that come in. I think for what they have to work with they are really trying and I'm sure that's not always easy especiallly when there are a lot of complaining people and impatient. Yes I understand some people need their prescriptions right away, but again that isn't the workers fault if it is not in nor can be in for some time. We have to treat them like PEOPLE because that is what they are! They need care, love and patience too!

I called if they do passport picture. They said yes. I went…read moreto the store next morning. The lady at the cashier said the machine is down. Go to Walmart!! I told her I called here last night and she said yes. Then other lady came and she said she can do it but it will take a moment to start up. And she said it was ok yesterday because we had enough people working but not today. Anyway I got my passport picture but she looked so annoyed that she had to do picture.... I saw maybe 2-3 customers and 3 employees at the time. If they want to have a good business they need to be helpful and friendly.

Wow, well...fool me once, shame on you…read more Fool me twice, shame on me. I came here to write about a bad FedEx experience and realized...I have already written that exact same thing...and forgot about it. DO NOT SEND YOUR FEDEX PACKAGES HERE. The packages aren't being scanned when they arrive here, and so they look like they are on a truck for days. They will say "unavailable for pickup"...forever. And they are actually available for pickup. Here's my boring shipping story: Thursday morning at 5am the FedEx tracking said "on vehicle for delivery" and "should arrive before 9am". Then it updated to say, should arrive before end of day Thursday. Then it updated to say, should arrive by end of Friday (today). But, there was no new timestamp since the 5am vehicle scan... Since there was no time stamp on this package since 5am...I guessed that there probably is a scan that happens when the driver transfers the package to a FedEx/Walgreens for customer pickup...and maybe it didn't happen. I went to Walgreens, even though FedEx said "not available for pickup", and told them it was probably there, and the dimensions. They searched for it a little, and then tried to turn me away. I pointed to a box that could be it and was like "what about that?" and they were like "no, those are shipments for Walgreens, like our supplies and stuff" I pressed them further and they checked it, and it was mine. I signed for it on their scanner and a few seconds later got a push notification from FedEx "your item is now available for pickup!" These employees need more training and organization and/or FedEx needs to make sure these get scanned when they hand them over to Walgreens!

I came down here to pick up some groceries at the end of the work day before heading back to the…read morehouse. I wanted to avoid the crowds at the nearby Carrs across the street or go to the chaotic mess that is the midtown Walmart. This Walgreens location is located on the corner of Northern Lights Blvd. and Minnesota Dr. across from the Aurora Village Carrs and adjacent to Starbucks. One of the busiest intersections during rush hour, I had no desire to go to the supermarket and just wanted to be in a less crowded place. Granted, the supermarkets are cheaper for food items than Walgreens and they have larger selections, but I just wanted to do a quick in and out and not worry about parking. That was a mistake. The evening when I came in, most of the shelves were unbelievably barren or poorly stocked. I was hoping to get a few snack and drink items for the office and not have to spend additional money eating out on lunch break every day. That wasn't the case here. I was looking for 4 or 6 pack bottled water or ice tea to place in a fridge with limited space at work. Unfortunately, the Walgreens around town don't have bottle packs that size or on the times I was there, just 24/28 packs of bottled water. Ice tea bottles would have to be purchased separately. Looking at the shelves more closely, there were many empty areas in one aisle alone. It'd be a stretch to think that this store could sell out items consistently if Carrs across the way has a wider variety and discounts every single day. There are items that are better deals when they are on sale, but unavailability is a major issue. This was not a one-time thing. I have noticed that in the past several weeks every time I came in to get something. Another major problem here is their pharmacy. It was temporarily closed due to staffing and people who have prescriptions here would have to notify their doctor's office to arrange a pick up at a different location. I'm sure a lot of customers were not happy about that. The employees are friendly and helpful but their hands are tied as to the problems this store is having. This would have been a convenient spot to avoid Carrs if low inventory and being short-handed weren't a common occurrence here.

I have been a fan of Walgreens since my college days some *mumbles* years ago. Of course the stone…read moreage is over and now they have these things called computerized cash registers and drive through pharmacy windows. Imagine that! Also gone are the days of cheap, cheap prices. Walgreens after all has evolved with the economy and is definitely not the cheapest place in town for a quick deal. I was happy to see Walgreens arrive in Anchorage a couple of years ago and like their old slogan of "one on every corner" it certainly seemed that way when it came to their build up here. Now Anchorage sports many locations and their locations are pretty convenient to every area of town. While not my favorite location, I do swing by the Abbott location now and then. My experience here does not deal with the pharmacy in any matter but rather the shopping and selection. As mentioned it's not the absolutely best Walgreens location when it comes to being fully stocked. I find that tends to be the Minnesota and Northern Lights location. But this location does come in a close second. And it is not quite as much of a pain in the butt to get in and out of as say Tudor and Lake Otis. Whose idea was that anyway? Walgreens tends to carry a little bit of everything including some minor amounts of groceries. So if you are in a hurry and want to avoid the grocery store you actually can find some staples here. Mostly though I come to Walgreens for personal care and cosmetic items. Because sometimes there are just deals to be had. Especially when it comes to their Balance Rewards program. The Balance Rewards is their loyalty program where you earn so many points per dollar spent. Sometimes there are 5x to even 10x per points for every dollar spent. This includes prescriptions and photos. As a member you have access to member only perks and paperless coupons which you can electronically tag to your Walgreens app which in turn is loaded to your Balance Rewards fob. You get a $5.00 off reward for every 5,000 points you bank. And with the multiple points per dollar and electronic coupons they add up quickly. Hey it's a great way to watch your pennies if you are trying to save money. Additionally the Balance Rewards program is rewarding one for making healthy choices you make every day. I.e. setting a health goal, linking the app to your fit bit, etc. If you are interested in walking, running or cycling you earn 20 points for every mile. It can be fun to "play the game" so to speak and really see how many points you can save up and then let the savings come to you. All in all I will continue to shop at Walgreens and at the Abbott location. The employees in particular at this location have been some of the friendliest I have run into out of any of their locations. Plus I don't have to deal with the questionable "customers" I have experienced at the Minnesota and Northern Lights or Muldoon locations.

Filled A no-refill prescription. Didn't receive the correct medication. The medication and bottle…read morelabel was of the no-refill prescription that wasn't ordered. The only thing that was correct was the medication prescription tag on the outside of the bag.

This Walgreen staff should not be working in a customer service, first of all she is rude and…read moreincompetent! Daisy!!! If you are not happy with your job, please just stay at home. Your negative attitude doesn't help people that's already sick.

I'm leaving a one-star review because tonight is the THIRD night in the past year where I try to…read morevisit this Walgreens location & there's a sign saying they're closed early due to staffing shortage. Even though this store is close to where I live I avoided going there for a long time for this very reason & I visited this store recently on 01/23/2025 for the first time in MONTHS (I DID call at 9:06 pm that night to make sure they'd be open till 10 pm that night). Since they stayed open till 10 pm on 01/23/2025 I thought that maybe they'd gotten a better handle on their staffing issue & tried visiting tonight at 8:23 pm, but no, they decided to close early again even though they're supposed to be open until 10 pm. And there was someone else in the parking lot too. I tried calling the store because I thought that maybe a manager was inside, but no, their phone message stated that they were closed. I work retail & I understand that there will be staffing shortages, but this is the THIRD time in the past year that this has happened. Please remedy the situation because this is ridiculous. Thank you.

Just went to get a prescription filled. I sat in the drive through for over 10 minuets with the…read morePharmacist clearly in view, on his phone texting the entire time. I get that we as Alaskan's don't have many health care options, but wow is this place bad. Walgreens, perhaps it is time you told your Pharmacists to leave their cell phones at home. This is not the first instance of poor customer service, but it will my the last time I tolerate it.

They seem to be extremely short handed - I get it. Too bad really because the people there are…read morereally nice but don't seem to get any help. But when inaccuracy in prescriptions, tampering is found with meds and days to fill a prescription when you're sick prevails - customers vote with their feet and it will only get worse.

A Yelp review by definition asks you to share an experience you had with a particular business…read more Thank goodness incidents such as this are extremely rare, I still hate writing them up. While not very pleasant, here are highlights of last Saturday: It's all I can do to take the high road and not start making calls to corporate. In a nutshell, the Saturday night pharmacist told me I could walk around with a sign around my neck telling everyone I'm autistic. Deny it if she can (which she can't). When I openly complained about my sucky insurance covering continuous glucose monitors, she snaps back that if I didn't like it, I could "always prick my fingers" (For the record, that would be 4+ times a day). Btw, I was NEVER addressing her with my comments. I was dealing with the pharmacy tech, you know, the woman who was a total professional and treating me (the customer) with respect?The one that was sympathetic to my situation and researched different options for me. The wise ass pharmacist can't seem to mind her own business and keep to herself. Which I wouldn't mind her intrusion, if she were aiding the situation. Maybe quit jamming purple dye in your hair long enough to gain some professional skills and human compassion? I guess another example of maturity not up to the par of the age. I later discovered from some of the nurses at the hospital, this isn't unique and they are well aware of "Miss Attitude". Since the ins. co. insists we use CVS, we were advised to drive all the way down to the 100th Ave location. Wow. 1/23

they always have my prescriptions ready on time and are very, very good about getting them filled…read morequickly when I call them in, especially if I'm already at Target. It's typically the same for few folks there every time, and they have never been anything but kind and professional, always taking the extra time to answer questions and explain any new medications. The only thing I would possibly list as a con isn't an issue with this specific cvs, but cvs in general- at times the phone tree makes it a little more difficult than necessary to get a hold of somebody. Thankfully it seems like they've fixed this recently, so im happy to give five stars

No issues at Bernie's Pharmacy they are the only game in town that has their own Lab to do…read morecompounding. It's not a Wallgreens model that sells Automotive Oils, Light Bulbs, Cleaning Supplies, Candy out the Ying Yang, Potato Chips, Milk, Perfume, and Birthday Cards. This is a true Pharmacy with the only Offsite Lab that makes custom formularies. They text you when your prescription is ready after you sign up for it after your first fill! I like that! To Your Health! PRO TIP: Oh yeah, don't submit a prescription late on a Friday afternoon IF it's a formulary compound. The Lab is only open during the week and you won't get it till Monday or Tuesday.

Great compounding Knowledgeable pharmacist…read more location. Abcdefghijklmnopqrstuvwxyz