This place was absolutely terrible. Andrew was very mean to me when I asked questions about the products. Meanwhile after buying a few items from him they either didn't work after a few days or broke without foul play. I do not recommend coming here read more

Recently came here to buy a stig. First of all they tax which is weird for a smoke shop. Secondly, a single stig costs 12.00!!! And a pack costs 25.00! Crazy overpriced. Worst of all they are fake. Do not buy mango bomb it will make you want to kill yourself. I ended up buying a whole pack and throwing each one out. Do not go here. You will get ripped off for counterfeit products. They act like they know they're shit but they're just ripping you off. read more

The staff is friendly and helpful. Their selection isn't the best, but they carry a lot of stuff and so chances are they can find something to satisfy you. I've been here a few times now, more out of convenience than anything else, and I do intend to keep coming, they're a good place and I do recommend them if you're in the area. read more

I had the worst service ever in this smoke shop. I wanted to return something I wasn't even at the store five minutes when I return back to get a return. The employee told me that I could not get a return once you buy something this is not right if the thing is not open and I'm not coming back the next day they should have no reason to exchange your item. And every time you buy something they're not knowledgeable on what they're selling you the employees there. I have bought products there but I've only lasted three days and they tell me that I can't get my money back. This is why I will never return to 201 smoke shop they are overpriced and the service is unsatisfactory. I would not recommend them to anyone. read more

Beware. You will buy something they will charge your card then refuse to give you a receipt. This way they are able to not accept returns. Buyer beware of this shady business practice. read more

This is the worst place I have ever been to. They sold me a cheap vape that does not work and refused to give me my money back. The employee who sold me the vape did not tell me prior to fulfilling the transaction that there is a no return policy. When I returned to the store to discuss my options he then stated that some of the carts work and some of them don't. These people are literally robbing people. How are you going to sell a faulty product or have to gamble each time you make a purchase? This place is terrible please DO NOT SPEND YOUR MONEY IN HERE. DO NOT WASTE YOUR TIME. read more

Terrible. They'll sell you the most overpriced stuff with no shame. I just got a defective puff bar that didn't even hit once. They wouldn't replace it and offered a stupid 10% discount after essentially stealing $10. Disgusting business ethics. We gotta stop going to this trash business. read more

Employee doesn't ask or explain when I was struggle to find a product. Employee just stared me and seems he got frustrated because I came to store middle of his flabby time. read more

Best smoke shop ever. Had everything I was looking for, and staff was super helpful. There were so many different products, at different price points. Inside the shop, graphics are sick. Had been looking for a progressive shop that had it all. I found it. read more

I give this store 5 stars based on variability, convenience, and knowledgable staff. I actually know the owner personally. He's a good business man. They have plenty of vapes and juices and frequently has discounts. They are also stocked with JUUL products, which I use. It's right in downtown Englewood and open everyday. They're modern and have a funky and professional decor. I'm sure this store will grow and flourish. Prices are pretty standard is the only thing, and no refunds... But if you're in the area! Check it out! Kudos! read more

This is a nice little shop on palisade avenue in englewood NJ. Layout is nice and staff is friendly. The reason for my 2 star rating is because I purchased a vision spinner II from this shop and it ended up breaking after a week, I went back and the employee that assisted me said he could change it for half the price of the first one. I was a bit skeptic about it but ended up taking up the offer and took another. The second ended up breaking as well. After doing a little research online I come to find out the product that was sold to me was counterfeit. I ended trashing both. I am not sure if any other products there are counterfeits but beware. I warned you. read more

Worst shop ever. Everytime I get glass here it breaks almost the next day. They ether have the cheapest quality they can buy or its all fake an generic glass. The customer service was good when they opened but now is horrible I am very angry and disappointed to how this shop has become jus like any other rip off store read more

Went to eat at Noches with a friend when my girlfriend and I noticed a vape shop right next to it! Our friend was running late so we decided to check it out. They have a wide selection of products from Vaping to hookah and so much juice! Good juice too! Everything we sampled was amazing. Staff was friendly and helped us whenever we had questions. Definitely a great vape shop and will visit again soon! read more

This is bad shop for sell vap I buy one vap and not working and the liquid when I smoke go all in my mouth and try to tern it back the owner said can't turn it back this shop don't have good quality read more

Recently purchased a Medicali piece, and I was very happy with the overall experience. An employee came out and was very nice and knowledgeable. The prices seemed to be slightly cheaper than other shops that I have been to and there was a large selection of different products. I saw pieces from $40-$1000 so you really can get whatever it is you are looking for. Definitely getting my next piece here too read more

Awful selection and awful service. The guy working there (I'm talking about you afro and glasses) wasn't interested in anything until his buddies walked into the shop. Never coming back here again read more

I've been coming here for almost a year now and always leave happy. The staff is so nice and they always point me in the right direction and give me great recommendations on new vape flavors to try. Prices can't be beat either. Thanks for always hooking it up 201! read more

By far this is the worst customer service I ever experienced. I brought a tank a couple of days ago and came back to the store just to get a replacement, and all the manager kept saying it's store policy theres nothing we can do. This place is new and it's a rip off. With that bein said it just opened and there never gonna see me there again. Place sucks . THERE VERY EAGER TO TAKE UR $$$$ , BUT WHEN PROBLEMS ARISE ITS STORE POLICY IS THERE MOTTO. read more

Not what it use to be. I use to come in and buy some raw papers to roll Js, and a glass piece every now and then. This place is only a place for the vaping community. For all you tobacco/pot smokers, this place will turn you down if you buy cheap items. They use to sell to just about anyone that came in and looked like they knew what they were doing but recently they have been asking for ID. It seems selective though, because I was the only one asked among a group of others who only bought vaping accessories. They only care about cash and will not ID you (minors) if you decide to buy pieces over $100 in value. The shocking thing is that the employee who turned me down was the same one that sold me a $120 bong I bought a few months back. Not an ideal smoke shop anymore... read more

I absolutely love coming to this place. The people here are very knowledgable and always recommend the best things. They always listen to what I'm looking for or need and never disappoint with their recommendations of products. Everyone who works here is very friendly. It's always a pleasure getting products at 201 Smoke Shop. This is definitely my to-go smoke shop for their wide selection of vapor products in addition to many other products and their exceptional customer service. read more

I think the shop is great. Amazing people amazing place to come and learn about different types of smoking.Great juices available on the shop as well. I really like the service of the people in particular manager Rigo he gives great recommendations about what is better for different situations. read more

the manager named rigo has really made this a place with a fantastic atmosphere. he has been very helpful because he likes to give insight on the products he has had the chance to use himself. i have been coming here for about 3 months and i really like that the staff knows about the products they are selling. however i would like to suggest to the person in charge of the inventory to please improve their current system to restock their products i have been to the shop multiple times and have always found them to be low on stock of glass pipes. thanks for hooking it up 201 read more

Great selection, fair prices on all products that they routinely have specials on, and a very nice accommodating staff. I had an issue with an item I purchased and the owner himself personally handled my situation, consistently keeping me up date to with the progress of the resolution until he was able to replace the item I purchased with a brand new one although that is against there policy. I will be a frequent customer at this establishment from here on out and highly recommend you go check it out. read more