Frontier installed my new fiber modem in the garage. Obviously, this installation cut the speeds…read morein the house in half. Darren moved the modem into my family room and doubled the speed I was getting. He was responsive to my request, a pleasure to work with and fixed my speed problem at about half the price I had been quoted by another company. Can't say enough about how great the experience was

Darren was excellent! Got a few cat6 wires ran and new access points. Then I had him install a tv…read morewall box and mount my tv. His prices are fair and well worth it. Very professional and I would definitely hire Darren again for any networking projects.

I highly recommend Alan and Watch Dog Security! I spent a lot of time researching alarm systems and…read morecontacted a good number of companies to find someone who could update my 25-year-old home alarm system while integrating both new wireless sensors and my existing hardwired contacts into a new cellular control panel. Only one other company, which was not locally owned and was more expensive, had the skills and willingness to build and install the type of system I wanted. Alan was fantastic from start to finish. He was responsive, professional, knowledgeable, and very transparent about pricing and monitoring options. There were no high-pressure sales tactics or gimmicks, just honest guidance and quality work. He completed the installation promptly, took the time to teach us how to use the new system, and even checked in afterward to make sure everything was working well. I appreciated his straightforward approach and the quality of the work. I would definitely recommend Watch Dog Security to anyone looking for a reliable local alarm company.

Alan was awesome to work with. I needed a full security system installed on very short notice after…read morea scary and stressful situation, he and his employee Thomas were very understanding of the circumstances as well as the urgency, and installed everything inside and outside thoroughly in a few hours. Watchdog Security showed great respect to my home, family and pets while they were here and explained how to use their security equipment and system in great detail to us. Watchdog Security provided more value than what we paid for. I am very satisfied with Alan and his team, and thanks to them I finally feel that I can have peace of mind. If you're looking for a serious high tech, wired security system I strongly recommend Watchdog Security.

Huge shoutout to The Home Security Experts (HSE) .. Matt and Bryce have been a big part of keeping…read moreour parks running right. They've set up 5 of our properties across Placerville, Auburn, Pollock Pines, Plymouth, and Rancho, with and when we need service, they show up. Period. They answer calls, respond to texts, and understand that I'm not exactly the "wait patiently" type when something needs to get handled ... and every single time, they come through. Their security camera systems are high quality and exactly what we needed and are dialed in positioned exactly where they need to be, with easy access from both our office and our cell phones. That level of setup and functionality makes a huge difference in day-to-day operations. That kind of reliability is hard to find. Good people, solid work, and dependable when it matters. Appreciate you guys Eve ~

DO NOT USE THIS COMPANY. I have been trying to contact our representative since March, and have…read moretried to contact HSE multiple times with no answer every time. I have been double charged for months and I want to prevent that from happening to anyone else. I would like to formally file a complaint regarding my experience with Home Security Experts, an ADT Authorized Dealer, and specifically Sales Representative Jesse Soltelo (Dealer License #12352). My family originally purchased ADT equipment and monitoring services through Home Security Experts in November 2024. We had no billing issues and were satisfied customers until we moved residences in March 2025. Prior to our move, I contacted Jesse Soltelo to discuss transferring our existing ADT service and equipment to our new residence. During that conversation, I was informed that rather than paying the approximately $200 transfer fee, he would cancel our existing service and enroll us in a new account with new equipment and services at our new address for no cost. Based on those representations, we proceeded with the new installation. On March 20, 2025, I received a DocuSign contract for the new installation. The agreement reflected an installation fee of $99; however, I understood that amount would be waived, and the documentation indicated a balance due of $0. Despite this, we were subsequently charged the $99 installation fee. I immediately contacted Jesse regarding the discrepancy. He acknowledged the issue and informed me that the $99 charge would be refunded. To date, I do not believe we have received that refund. Shortly thereafter, we discovered we were being billed for both the new account and the account associated with our previous residence. I again contacted Jesse and asked whether the prior account had been canceled as promised. Rather than responding via text message, Jesse called me and stated that he was unaware we were still being charged for the previous account. He assured me that he would take care of canceling the old service. When no resolution occurred, I followed up multiple times. After additional conversations, Jesse acknowledged that we should be refunded for the months we had been charged since our move and confirmed both our previous and current addresses. However, despite those assurances, the issue was never resolved. Following those discussions, my messages began going unanswered. Eventually, my text messages no longer appeared to deliver, and I was unable to obtain any further updates regarding the status of our account, cancellation, or refund. As a direct result of these failures: * Our previous account was never properly canceled despite being represented as canceled. * We have continued to incur charges for monitoring services at a residence we no longer occupy. * We were charged for two ADT accounts simultaneously. * We were charged a $99 installation fee that we were told would not be owed. * We have spent significant time attempting to resolve this issue through the salesperson who originally handled our account. * We are now receiving repeated collection and billing calls from ADT regarding the account associated with our previous residence. The most concerning aspect of this situation is that we relied on the representations made by your sales representative. Had we been informed that the original account would remain active or that we would continue to be contractually responsible for both accounts, we would have handled the move and transfer process differently. Instead, we followed the guidance provided by your representative and are now facing months of duplicate charges, ongoing collection activity, and concerns regarding potential damage to our credit due to an account that should have been canceled when we moved. I respectfully request the following: Immediate cancellation of all ADT services associated with our previous residence. A complete investigation into why the prior account was not canceled as represented. A full refund of all monitoring charges incurred on the previous residence after our move date. Review and reimbursement of the $99 installation charge that we were advised would be waived. Written confirmation that any delinquency, collections activity, or negative reporting associated with the prior account will be corrected and will not impact our credit. A written explanation of what occurred internally and why this issue remained unresolved despite multiple communications with your representative. I have retained screenshots of my communications with Jesse Soltelo, call records, and supporting documentation regarding the installation agreement and account activity, which I am prepared to provide upon request. I have been double charged since MARCH OF THIS YEAR. I sent my original email back in May with no response, due to lack of resolution I will now make my family's experience public. DO NOT USE THIS COMPANY. I would give zero stars if possible.

They have been our service provider for our house alarm for 5 years. We are moving out of state so…read morewill no longer be able to use their service. This is a small business and it's great to support local businesses. They are easy to get a hold of if you have questions or need to get your alarm set up. Try them out!

So my other half received a call from the owner about my previous review,.......really?…read more Well, let me say, it was not the actual alarm/equiptment I am skeptical about, it was the rudeness and flat out lack of customer respect I received during a conversation with the owner which made my review a 2 star. And, if you want to brag about being in business for 30+ years, why don't you have any prior reviews? I asked around to the business owners I know, and they have not heard of you, nor use you. So anyway, let me clarify, the work is good thus far, the alarm works great, the job was done in an efficient/timely manner. And so far, our house has been safe! I just don't get a good vibe from the man I spoke too. But hey, maybe it's me! lol

I needed some help cleaning up my Unifi system and my in home wiring. Contacted them and they gave…read moreme a reasonable quote and were able to squeeze me in due to a cancellation in their schedule First they came and mapped out my cables and tested their quality. I had them replace an older Aiphone intercom with Unifi access and they came and installed a Unifi door reader, cleaned up my door strikes, installed a unifi in wall in a rental unit so we could pass through an additional POE port to a Unifi intercom and then came up with an idea to consolidate my networking gear in my garage so I changed scope after day 1 to include that and also setup a gate hub automation. I also had them do a new cat6 run and they did a great job with that as well as patching up the holes from older cables. Great communication - they know their networking and Unifi gear and I would recommend to others looking for ethernet/wireless/security cameras and expertise with Unifi gear.

5 stars for Cable Schmable. When I first contacted them, I asked about repairing the coax in my…read morecondo so I could set up a MoCA wired backhaul. Rather than trying to sell me unnecessary work, they explained that my internet provider might repair it for free. That honesty immediately stood out. After doing more research, I decided against the coax setup and called Cable Schmable for a full home-network installation instead. They recommended a high-quality system at a fair price and were able to schedule the installation quickly. I unexpectedly had to stop the work midway through the installation, and they were extremely understanding. They even declined payment when I offered to compensate them for the interruption. They returned the very next day, finished everything, and did an excellent job. I now have blazing-fast, reliable internet throughout my condo, and the gateway they installed has great features, including built-in ad blocking. Honest, knowledgeable, responsive, and professional. I would highly recommend Cable Schmable.

Super fair, super knowledgeable. The job was to install Televes DATBOSS MIX LR on Eaves mount on a…read more2 story high home. The job too k around 2-3hrs and the attention to detail and doing things the right way even if it costs extra time was awesome. For a week before the job day, we went back and forth communicating parts across multiple days and the professionalism and knowledge shown was actually impressive. They even went out of their way to pick up some equipment needed for the job and charged me appropriately. I'd definitely recommend them. This is the kind of work worth tipping

Excellent installers…read more This review is a little late since the install was about 3 years ago. But I've had no issues and so I decided to give a review. I requested to install an 85" TV in the living room with a Sonos sound bar and separate wireless subwoofer. I also bought a PS5 and asked them to install and route the wires. I asked for high quality wires that can handle 4K or higher and they made sure of it and showed me the box/manufacturer of the cables. I did buy an expensive TV mount but they told me that I would be better off buying a cheaper cost mount that extended better and recommended me one from Walmart. They weren't wrong. So I returned the expensive one. I appreciate their expertise and recommendation. They knew that I was very picky on installation details, routing wiring (especially hiding visible wires), mounting location and they did an excellent job. I would definitely hire them again.

All I know is I live out here in the country and I never felt so safe. I've tripped my alarm many…read moretimes and they called right away. They even walked me through things when in doubt. Thanks Alamo nothing but 100

Chris Timberlake with Alamo Alarm and his crew, Gabriel and Jordan did a fantastic job installing…read moreand researching just the right alarm system at an affordable price for my Mother. This company has the highest integrity, professionalism and knowledge. The price was fantastic, I can't thank Chris enough.