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    Spectrum7 Communications

    4.9 (123 reviews)
    Closed 8:00 am - 4:00 pm

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    Response time

    8 hours

    Response rate

    100%

    Services - Spectrum7 Communications

    Home system automation

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    Recommended Reviews - Spectrum7 Communications

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    Picture 2 of 4
    Milin R.

    Bottom line: Darren did an excellent job installing 7 ethernet ports and moving an existing cable port at a fair price. I will hire him again! One of the best home improvement investments I've made. My home WIFI has always been spotty. Work productivity suffered. Streaming and gaming stalled. I bought expensive WIFI routers that didn't help much. I upgraded Comcast to max speed and enjoyed a fraction of it. For years I said I would install ethernet ports but kept putting it off. Don't be like me and get it done now by hiring Darren/Spectrum7. I called Darren and he gave me a fair quote over the phone per port (parts & labor included). We set a date within a week. He arrived with his tools, I showed him the rooms and the attic, and he got to work. It was a big job but it only took the day to finish, including my separate ask to move an existing cable port nearby. My family now enjoys the maximum speeds we were paying. Think of how important it is to have reliable fast internet. It's one of the best home improvement investments I've made and I wish I did it 10 years ago. I will hire Darren again once I figure out which wired security video camera system I want to invest in.

    4 Bare Cat8 wires were terminated & jacks neatly installed.

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    3 months ago

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    9 months ago

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    4 months ago

    Great attention to detail, quick completion. Very happy with the end result...........

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    8 months ago

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    7 months ago

    No call, no show for appointment. Would have been nice to hear if they could show or need to reschedule.

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    2 years ago

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    9 months ago

    Great price, fast response and service, and excellent results. No issues at all. Would recommend.

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    10 months ago

    Friendly and great service! And price was reasonable. Definitely use this company again for future projects.

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    1 year ago

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    1 year ago

    Arrived on time and resolved the home networking issue I was having, professional and prompt service.

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

    Darren was very knowledgeable and he got the work done as expected. Very pleased with the price and service.

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    4 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Darren is great to work with, and great at what he does. Darren put up some security cameras for me and some ethernet drops.

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    2 years ago

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    2 years ago

    The best in the business and gets the job done above and beyond. Very knowledgable. The price is way better than the rest.

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    2 years ago

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    3 years ago

    I highly recommend Spectrum7. Darren helped us to run ethernet cables, and his work is top-notch. Thank you Darren!

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    3 years ago

    Business owner information

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    Darren K.

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    Page 1 of 4

    Ask the Community - Spectrum7 Communications

    Review Highlights - Spectrum7 Communications

    Darren is very easy to work with and his quote was fair considering the amount of work this job involved.

    Mentioned in 101 reviews

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    The Home Security Experts

    The Home Security Experts

    4.8
    (86 reviews)

    Huge shoutout to The Home Security Experts (HSE) .. Matt and Bryce have been a big part of keeping…read moreour parks running right. They've set up 5 of our properties across Placerville, Auburn, Pollock Pines, Plymouth, and Rancho, with and when we need service, they show up. Period. They answer calls, respond to texts, and understand that I'm not exactly the "wait patiently" type when something needs to get handled ... and every single time, they come through. Their security camera systems are high quality and exactly what we needed and are dialed in positioned exactly where they need to be, with easy access from both our office and our cell phones. That level of setup and functionality makes a huge difference in day-to-day operations. That kind of reliability is hard to find. Good people, solid work, and dependable when it matters. Appreciate you guys Eve ~

    DO NOT USE THIS COMPANY. I have been trying to contact our representative since March, and have…read moretried to contact HSE multiple times with no answer every time. I have been double charged for months and I want to prevent that from happening to anyone else. I would like to formally file a complaint regarding my experience with Home Security Experts, an ADT Authorized Dealer, and specifically Sales Representative Jesse Soltelo (Dealer License #12352). My family originally purchased ADT equipment and monitoring services through Home Security Experts in November 2024. We had no billing issues and were satisfied customers until we moved residences in March 2025. Prior to our move, I contacted Jesse Soltelo to discuss transferring our existing ADT service and equipment to our new residence. During that conversation, I was informed that rather than paying the approximately $200 transfer fee, he would cancel our existing service and enroll us in a new account with new equipment and services at our new address for no cost. Based on those representations, we proceeded with the new installation. On March 20, 2025, I received a DocuSign contract for the new installation. The agreement reflected an installation fee of $99; however, I understood that amount would be waived, and the documentation indicated a balance due of $0. Despite this, we were subsequently charged the $99 installation fee. I immediately contacted Jesse regarding the discrepancy. He acknowledged the issue and informed me that the $99 charge would be refunded. To date, I do not believe we have received that refund. Shortly thereafter, we discovered we were being billed for both the new account and the account associated with our previous residence. I again contacted Jesse and asked whether the prior account had been canceled as promised. Rather than responding via text message, Jesse called me and stated that he was unaware we were still being charged for the previous account. He assured me that he would take care of canceling the old service. When no resolution occurred, I followed up multiple times. After additional conversations, Jesse acknowledged that we should be refunded for the months we had been charged since our move and confirmed both our previous and current addresses. However, despite those assurances, the issue was never resolved. Following those discussions, my messages began going unanswered. Eventually, my text messages no longer appeared to deliver, and I was unable to obtain any further updates regarding the status of our account, cancellation, or refund. As a direct result of these failures: * Our previous account was never properly canceled despite being represented as canceled. * We have continued to incur charges for monitoring services at a residence we no longer occupy. * We were charged for two ADT accounts simultaneously. * We were charged a $99 installation fee that we were told would not be owed. * We have spent significant time attempting to resolve this issue through the salesperson who originally handled our account. * We are now receiving repeated collection and billing calls from ADT regarding the account associated with our previous residence. The most concerning aspect of this situation is that we relied on the representations made by your sales representative. Had we been informed that the original account would remain active or that we would continue to be contractually responsible for both accounts, we would have handled the move and transfer process differently. Instead, we followed the guidance provided by your representative and are now facing months of duplicate charges, ongoing collection activity, and concerns regarding potential damage to our credit due to an account that should have been canceled when we moved. I respectfully request the following: Immediate cancellation of all ADT services associated with our previous residence. A complete investigation into why the prior account was not canceled as represented. A full refund of all monitoring charges incurred on the previous residence after our move date. Review and reimbursement of the $99 installation charge that we were advised would be waived. Written confirmation that any delinquency, collections activity, or negative reporting associated with the prior account will be corrected and will not impact our credit. A written explanation of what occurred internally and why this issue remained unresolved despite multiple communications with your representative. I have retained screenshots of my communications with Jesse Soltelo, call records, and supporting documentation regarding the installation agreement and account activity, which I am prepared to provide upon request. I have been double charged since MARCH OF THIS YEAR. I sent my original email back in May with no response, due to lack of resolution I will now make my family's experience public. DO NOT USE THIS COMPANY. I would give zero stars if possible.

    OTA Communications

    OTA Communications

    5.0
    (18 reviews)

    I needed a roof mounted antenna to get local HD channels for use with Plex TV (and an HDHomerun…read moretuner). I tried a couple different indoor antennas, but had poor reception (especially ABC). Nahem gave us a fair quote, and did a great job with the installation. Lots of communication during the process (different possibilities for where to mount the cable, where to run it into the house, etc.) The antenna is well mounted to the chimney, and the cable is neatly and tightly mounted under the eaves, and the point where it goes into the house is fully weather sealed. Nahem was able to dial in the positioning so that all stations have a strong signal (even ABC, which is notoriously difficult). I highly recommend Nahem/OTA Communications.

    Given the high cost of television service provided by Xfinity, we were trying to figure out what TV…read moreoptions were available if we chose to cut the cable cord. Research showed that our area of Sacramento (North Natomas) is capable of delivering a high number for channels through antenna with good quality signal and picture. Given this info, I then did some more research on what the best antenna for our needs would be, and how we could set ourselves up to record shows broadcast over air. After figuring out the antenna I wanted (Clearstream 2V) and the equipment we needed for recording shows (Tablo 4th Gen 4-Tuner), I then reached out to Nahem at OTA Communications to have everything installed. I am so glad I did! Nahem is the consummate professional- he came out as scheduled, explained exactly how the individual equipment would work, what he needed to do install everything, answered every question I had, and did an excellent job setting everything up. We now have 88 clear and crisp over-air channels (along with an additional 103 provided by the Tablo 4) and a dedicated resource (Naheem) who I feel I can call at any time with further questions or concerns. Premium level customer service, just a great guy who takes immense pride in his work. And now we've knocked 160.00 a month off our cable bill. Thanks Nahem!

    Connected Integration

    Connected Integration

    4.9
    (21 reviews)

    How happy you are with some contractor is sometimes not defined by what they did well but defined…read moreby how badly they messed up. While I appreciated his input during the design phase and his work ethics, the mess on a couple of camera installs has left a completely bad taste. When the pre-wiring was done for the security camera, I don't know why the pre-wire had to be right next to the light. Jacob apparently thought that it was going be a sconce - but communication is important. Don't assume - if not sure, ask. So his pre-wiring would be fine if it was a sconce but definitely not OK for the flood light. Even after that happened, I knew that there is no way the camera would fit. And I told him that it would be OK to have the wire come down and then mount the camera below the light. I was really surprised when he told me that he was able to fit the camera and the light. When I checked later, I was shocked at what was done. Not only the floodlight jammed into the camera doesn't look nice, it also cuts off all the light to that side of the house. When I mentioned this issue, he offered to fix it but at this point I don't know how one fixes this since there are additional holes drilled into the siding and the rock that would be visible to make the thing even worst. I certainly did not expect this level of goof up when you pay a professional to do a job. One other thing to add is that when the pre-wiring was done, he kept talking about using toning to figure out the location. Fortunately, I had taken pictures to help with that - otherwise I think he would be spending a lot more time to figure out the speaker locations. This was my time getting a home built - so I did not know what to expect but I would that a professional would know to take some good pictures/measurements so that the finish phase is easier.

    Jacob knows what he is talking about - meticulous, knowledgeable, respectful, friendly - my go-to…read morefor networking for sure! Thank you for coming to our family's rescue!

    Spectrum7 Communications - homeautomation - Updated August 2026

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