We came here post dinner and VR gaming. We arrived and were seated quickly eventhough the places was full. It took a very long time to be brought water and our drink order taken. About 15 minutes. The server apologized and then apologized for the 10 minutes to get our drinks. We clearly caught them during the tail end of their peak and were fine. The whiskey selection is decent. They have a wide range of selection but are missing some of the higher end selection one may expect from an establishment that focuses on whiskey. I am guessing they are simply growing their selection as they establish themselves over the longer period. We ordered a meat and cheese board to share for the four of us. It was more than we needed and had a decent range. Service remained slow throughout and drinks g9t backed up probably because other tables were ordering complex cocktails. On the way out we noticed a drink feature on the wall we were not aware that the ladies said they would have really liked. I believe the potential for this establishment is great and we will continue to come back. read more

21 Fir - Here for the whisky tonight. The menu looks great. Will try next time - Whiskey Bars Near Me - Waterloo, Ontario

We had the rabbit poutine and meat and geese board with a variety of cocktails. The atmosphere is extremely hipster, and especially dark and intimate and night. The food was alright, nothing special except maybe the rabbit poutine which tasted a lot more gamey than other poutines. The meat and cheese board wasn't too quality. The cocktails we had were all unique and tasty, and quite pricey to add. Would maybe come again if feeing fancy drinks. read more

Great selection of moderately priced whisky! Atmosphere is cool, drinks are good! Staff was friendly! Came on a Saturday evening there were only 3 tables full so service was prompt and courteous! I would definitely come back! read more

21 Fir - Kentucky straight flight! - Whiskey Bars Near Me - Waterloo, Ontario

21 Fir is great! It has a very cool feel; the decor is nice with a lot of wood and interesting lighting. The drink menu was quite long and had a lot of variety. The flights are a great option if you're indecisive about what to order. All of the food looked amazing. The waitstaff is incredibly attentive and willing to offer their advice which turned out to be quite helpful. I will definitely be back. read more

Came here for a drink with a friend right after work on Friday. They have a great selection of unique cocktails, most of them incorporated whiskey. I recommend their chicken tacos - mm! read more

I really want to give this place 4 stars...but the service is just always subpar. The drinks are usually really good (menu has a great variety and selection) and I'm usually happy or satisfied at least with my food. But the service...like maybe once out of the 6 times I've been there has it been good. The waitress is usually distracted, slow, or impossible to hear or doesn't know the menu...and if this were a place where apps weren't $15 and drinks weren't $15, then okay I'd deal. But don't make me feel like I'm bothering you when I ask for a glass of water. The decor and vibe are good, love the look of the bar and the bartenders are super nice if you sit at the bar. I'm hoping that they stick around because I like the story and concept of the place. I also think the food menu has evolved and improved since it first opened. read more

Atmosphere is trying too hard to be trendy and appeal to the hipsters. Drinks menu seemed interesting, but only ordered one each since service was horribly slow. Despite the place being 1/2 full, took a while to be seated, and another 35 minutes from being seated for our two cocktails to arrive. Drinks were good, but unlikely to come back. read more

Booked a reservation for a group of 10 to celebrate a birthday. Upon arrival the server informed us that their sous chef did not show up so we should put our food orders in asap as it will take longer than normal, we were understanding and followed her advise on that and got our orders in asap. Then we ordered cocktails - some ordered craft cocktails and some ordered draft beers and wine. The beer and wine took as long as the craft cocktails to come out, which makes absolutely no sense, we were all left waiting way too long for drinks in general. When we brought this to our servers attention she was less than apologetic and basically said we are doing our best, no apology at all. The server then when on to say that they normally don't book group dinners this size because they cannot accommodate for them. She said they booked two group dinners that night. We told her that we would have appreciated knowing that before we ordered and we likely would have decided to go somewhere else for dinner. Again, no apology from our server for this mistake on their end. We spend a lot of money on food and drinks during our time there (ALOT), we made the best of it but will NEVER be back. 21 Fir could have redeemed themselves in my mind if they had apologized and meant it and maybe offered even a free round of drinks to acknowledge the terrible service and mistakes all around. Instead we got nothing but attitude and excuses. I will spend my hard earned money in a place that actually cares about having my business next time. read more

I've given this spot so many chances but it's just been one negative experience after another. Their customer service is terrible. Tonight was the third strike (I've come back multiple times AFTER I had to send food back for being cold so what was sent back out looked as though a bite had been taken out of it in the kitchen...so I really tried to give them a chance). This evening we ordered a $30 cheese board. That's it. With all of that cheese, we were given...3 small pieces of bread. We were told more was going to come out. We waited 25 mins and no bread. When we asked for more we were told "Usually it's a $4 charge for more bread." What at first was an excusable mistake for not bringing out the food we ordered...turned in to making us feel like we should feel lucky that they aren't adding an additional $4...just for asking for the proper food we ordered. The food is okay, the atmosphere is charming...but if you go and receive bad service...don't think it was just a one-off experience. This has been a consistent issue for us and MANY others. read more

Best whiskey sours (with real egg white) I've had in the region. Other cocktails great as well. Haven't tried any of the food though. Will update when I do. read more

The food was not good. I thought fried devilled eggs would be a unique app to order but it lacked flavour. My companions ordered the grilled Caesar salad, which they said was ok but not great. I ordered the hot caviar salad. It was terrible. I couldnt finish it. Beans undercooked, overly vinegary and smoke flavour way too strong. Two companions ordered bean gumbo. It came as an unappetizing bowl of goop. Portion size way too small. One piece of sausage in the whole bowl. One small scoop of rice. No bread to dip in the sauce, which was gelatinous and not very good. At the end of the meal when asked how we were doing we mentioned our dissatiafaction in gumbo, and the waitor said we werent the first to complain that night, but that he couldnt do anything about it! On the positive side, our cocktails were good. So go for the drinks, but not the food. read more

Neat atmosphere and lots of interesting drinks! Food was pretty good, however service left something to be desired. A few minutes after my girlfriend and I received our drinks we noticed there was a fly in hers. Our server did not come back until we were finished everything (except the drink) where she noticed and asked if it had been there to begin with. We said we were not sure and she said "ok good." We were not offered a replacement and it was left on the bill. As we have both worked in the restaurant industry for quite some time we were a little unimpressed with our experience here. Not opposed to returning but definitely not in a hurry to go back. read more

Loved the drinks, especially the lake house. Great atmosphere for a night out with friends. The food however, was not so great. If you are getting an app, the dill pickle chips were really good however the cornbread tasted funny. We were disappointed with the main courses as well. read more

The first time I went here my partner and I really enjoyed our meal and drinks. When we went back the second time, at a time with only a few customers, we were hoping for a similar experience but this is not what we received. To be fair we didn't state the name of the dish when we ordered but we did state several times that we wanted the chicken sandwiches, the fried chicken sandwiches. We also ordered the fried deviled eggs. Our server brought us two plates of the other fried chicken thighs on the menu (not the sand which) it came served on a bed of potato salad, corn and slaw. We were not going to say anything at first but after about three bites we determined we really didn't like this dish. When we told our server that we had actually wanted the sandwiches and we found that we didn't like this dish at all he made it clear that he thought he had not made any error. He did not apologize. Thus we ate the regular fried chicken, but only ate at most half of our plates as we had to pick around a lot of food that we didn't want or like. Our server also never brought us our fried deviled eggs!! When it came time for the bill the server charged us for the more expensive dish (regular fried chicken) which as we were both charged totalled to 10 bucks extra on the bill. We left hungry and disappointed, and out 60 bucks for a meal we didn't want. I would have been alright if we had been charged for what we had actually ordered, a less expensive meal, or if our meals had been replaced. Neither happened, and we didn't even get our appetizers. Cocktails are good but very poor service. Doubt we will return. read more