Often service businesses get by offering only a strong work product (front end), but with poor…read morecommunications and/or reliability (back end). Or the other way around, Like where you accept a poor work product for nice people you can count on to show up. Crystal Clean Solutions are pros. Whether it was for our daughter's bridal shower or for our house being clean. Their front end and back end left us amazed. All at a decent price.

Fantastic work. A much more comprehensive cleaning than what I was expecting. They completely…read moretransformed the house and were extremely nice and punctual. Highly recommend!

They were very mindful of not breaking things. They did an amazing job on the refrigerator/freezer…read moreand cabinets. My carpet and chair look brand new! After double checking everything I am satisfied with their cleaning and appreciate that they did fix the problem areas as soon as I mentioned it. They were very attentive the second time around so I do appreciate that and they made sure that I was happy with the service! I was a little disappointed that attention to detail wasn't more of a focus. There were several areas that were still dusty and not fully cleaned. I had to go around and double check everything was properly deep cleaned. I do understand that checking is part of the 100% guarantee, but I wish I didn't have to ask them to go back and re clean some areas For $600 worth of cleaning (including rug and chair)...I shouldn't have to follow people around after they are done to ensure everything was thoroughly cleaned. But overall a good experience. I would potentially use the In the future...it's just very expensive. My place does feel very clean though.

I had an absolutely awful experience with this company. Do not be fooled by the positive reviews…read more They advertise a "21-point cleaning checklist," yet many basic items--things that had been cleaned previously during a regular cleaning--were not touched at all. We paid for an extremely expensive deep cleaning, and the results were completely unacceptable. They sent four people to the house, yet upon inspection, large portions of the home were still dusty, dirty, and clearly ignored. Several surfaces were visibly covered in dust. This was not a deep clean by any definition. They removed trash from the cans but did not replace any trash bags, despite specifically asking us to provide them ahead of time. That alone shows a lack of attention to detail. Even more concerning, we completed their pre-cleaning form and explicitly requested extra care around the computers in our home. This request was completely ignored. The floors were over-mopped, causing water damage that short-circuited a computer, resulting in $150 out of pocket for a replacement part. After I raised these concerns, the company reached out and offered a partial refund, acknowledging there were issues. However, the refund was never issued, and they never followed up or contacted me again. This lack of accountability only added to an already frustrating experience. Between the missed areas, careless work, damage caused, and a refund that was promised but never delivered, their claims feel misleading at best and dishonest at worst. I am deeply disappointed and do not recommend this company to anyone, especially if you are considering a deep cleaning or have valuable items in your home.

I had used a name brand cleaning company for many years, we moved so I decided to go with someone…read moreelse. I had no idea how much I was over paying and the subpar quality I was getting until now. This company does an amazing job. The attention to detail is amazing. Everything in my house shines and smells great when they are finished. On top of that their prices are very reasonable. Don't pass on this cleaning service!

Great service! They are always on time and do a great job! My house smells and looks amazing after…read morethey are finished! They are very respectful of personal items and are always very polite. I definitely recommend this company to come clean your house!

From the owner: New Jersey based full service commercial and residential cleaning company that uses eco-friendly…read morecleaning products and takes pride in perfection. We clean business offices, homes, apartments, retail stores, office buildings, medical offices, theaters, daycare centers and handle move-in move out's, custom cleanings, multifamily, foreclosure clean outs, and more.

I've had Maid Smart come over for cleaning four times now, and I've got to say, it's been a breeze…read moremanaging everything through their customer portal. It's a simple setup where I can add extras, jot down notes, and even change the day of cleaning, as long as it's done 48 hours in advance, or else a quick call 24 hours before works too. The cleanings have been solid and consistent each time. Except for one change, it's been the same crew, which I really like since it lets me build a good working relationship with them. Everyone has been friendly and professional, and they don't mind when I ask for a bit more attention on one or two spots. What I like is that I don't have to deal with cash; all the payment stuff is handled online. And the reminders through text and email are a nice touch, making the whole experience pretty smooth. At first, I thought communication might be a hiccup, but then I found out they have an app for current customers which cuts out the need to call or email and wait in a long line of inquiries. Since using the app, it's been smooth sailing--quick responses from the manager and the team, which has been great. Everything I said in my last review still stands. It's a great cleaning service, and I really like supporting a local, family-run business like this.

I recently tried out Maid Smart, and they genuinely exceeded my expectations! They ensured my old…read morehome looked as spotless as an aged place with its inevitable wear and tear could. I was so pleased with their service that I immediately booked them for my new residence. Now, I even have them scheduled bi-weekly because of their consistent quality. I want to give a special mention to Lorne, the owner. He's a genuinely stand-up guy. I was initially confused about their arrival time, but it all clicked when I learned they allocate an hour window to transition between homes. And here's a noteworthy perk: once you become a client, you're given a direct line to Lorne, highlighted in their introductory email. This feature is invaluable to someone like me who leans more towards texting over phone calls. For anyone considering a dependable cleaning service, Maid Smart is a top-notch option. Their professionalism, thoroughness, and sheer dedication to their craft are commendable. Give them a chance; you'll be thoroughly impressed! A little side note: I was initially frustrated with the delay in response to my voicemails. However, I later realized I had overlooked the initial booking email which provided a dedicated line for customers. With this direct line, I've always received timely responses, either within an hour via text or on the same day through voicemail. Given that it's a small operation (which is nice to have when you are having someone in your home), it's reasonable they don't have a full-time receptionist. I appreciate the dual-line approach, distinguishing between inquiries and existing customers. It's clear evidence of their thoughtfulness and commitment to service. [Fixed this review to make it more clear--just started using yelp, so, please give me any tips via DM! I look forward to being part of this community]

Not to sound braggadocios as I'm far from arrogant, but my lifelong career has honed by skills…read moreferreting out fraud, duplicities, and recognizing instances where often great deals are far from great. I looked up Best Maids Ever and was struck by the nature of the raves and Jack the owner's cogent responses. Rich in varied details of differing facets of their services, they reflected Jack's keen listening/reading sensitivities and laser responses. His precision is sniper accurate. I had been in crisis mode with my messy apartment for far too long and no time to clean it. I dreaded hiring anyone. After spending seven hours one recent Sunday cutting up cardboard boxes alone, I drew the line. I needed help. Hiring Best Maids was one of the best decisions of my life. Period. First, Jack the owner is true as water on a placid morning's pond. Whatever concern or variable or worry you throw his way in negotiations, they're reduced to brief ripples as he adjusts terms, massages in solutions and then returns to his essence like a mirrored pond returns to its placid clarity after a pebble shatters it briefly: he is as honest, centered and focused as an arrow. A jaw droppingly true fellow in a notorious hustler trade. Both our trades are. Not in thirty odd years have I had such a sterling experience negotiating. He even dispatched a third person on Day 1 - not to jack up the price but to ensure it got done in two days. So when I asked afterwards whether he needed to adjust the price out of fairness to him (being that we agreed on only two people), he demurred - he added the third person of a trio family to ensure the job got done. Not one red cent more. And now for Anthony, Vivian and their youthful daughter Emily. My heart ached for their present hard working profession but it soared as I spent time lending a hand where I could. Open hearted souls who put in buckets of sweat equity. I could deluge you with the many, many positive details of their work and results but for me the brief tears of Vivian just before leaving said it all. She - as did we all - realized something special happened here over these two grueling days: they changed this stranger's life for the better. Amongst the torrent of incredible observations: as the ending of each day approached, they all kicked it into a HIGHER GEAR - not to catch up but to drive home perfection. Pride in their work.They went beyond and voluntarily. Jack and I are honest - I wasn't comfortable with their doing more than we'd agreed to - except when Anthony figured out why I was routinely tumbling out of bed due to a cracked bed-frame. He found a quick way to remedy it and that gave me my first great night's sleep I have had in eons. Effervescent Emily, in her mid-Twenties, took a number of colored pottery pots and put various plants I had that were in plastic original containers into the new pots and even put a moon valley pilea in a terracotta pot shaped like a wood nymph's face that I had buried somewhere. Art in everyday life. Quite Gaga - she was a fan. Many examples revealed themselves after they left leaving artistic flourishes. And Vivian cleaned my bathroom with savage grace and persistent diligence! She was stunned. We all were ! Nonstop excellence. I'll never forget these two days of wonder in brutal February! Best Maids? Better title: Bettering Cleaners for surely they bettered my life and so many others.

Just Wow! Best Maids Ever really does live up to the name!!! The team was absolutely fantastic…read more They took my mom's house and made it into a home again. I HIGHLY recommend Best Maids Ever. They were on point and on time. My family and I couldn't be more grateful for this team. Great Price and Great Results!!!